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Research Paper (postgraduate) from the year 2010 in the subject Psychology - Work, Business, Organisation, University of Calcutta (-), language: English, abstract: Emotional Intelligence is considered to be a very powerful tool to an employee to manage relationships and achieve success at workplace. The study explored its relationship to some of the important psychosocial variables in order to assess what exactly makes this component so useful indeed. The study included 120 IT professionals of Kolkata employed in public as well as private Private sectors. The sampling was purposive in nature and included only those who were interested to participate. It followed a correlational design to achieve its aim. The findings indicated that Emotional intelligence promotes Happiness, especially in case of female employees, and it also relates positively to Quality of Work Life of employees. Emotional Intelligence bears a negative relationship with Work-Family Role Conflict, indicating that Emotional Intelligence tunes down the perception of Role conflict and thereby reduces the stress produced by it.
The Information Technology (IT) Professionals of India, while envied for their huge package and frequent visits in abroad, are also sympathized upon for their heavy workload, irregular work hours, shift duties, strenuous nature of job and constant need for up-gradation of knowledge. This book depicts a research attempt to assess their level of Work-Family Role Conflict, Quality of Work Life, Happiness and Emotional Intelligence. It also focuses on the interplay of all the variables. It emerges out that possession of greater amount of Emotional Intelligence, on one hand, tunes down the Work-Family Role Conflict and on the other hand, enhances Quality of Work Life and sense of Happiness among workers. Moreover, Females have been found to possess greater amount of Emotional Intelligence and suffer less from Role Conflict.
In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.
Essay from the year 2018 in the subject Business economics - Business Management, Corporate Governance, grade: 3, , course: Management, language: English, abstract: The concept of Emotional Intelligence (EI) dates back to 1964. But it gained recognition in 1991. Many researches were done on EI to see if it is really important. Hence I have also tried to conclude if EI is important at workplace and why is it important. A real-life case of supervisor and slave has been has been discussed here in context of EI. A brief description of EI, workplace conflict and importance of EI at workplace has been stated. Further PMC’s real-life case scenario has been discussed and the learning stated which could have resolved the situation without exaggerating it. Other Reads by the Author The Trial of Hope (Amazon) An Alien Land (Kobo) 2 Moms (Kobo) Unfolding Disaster (Kobo) Walk to School (Kobo) 51 Points in Raising Awesome Kids (Kobo) Organic IT Infrastructure Planning and Implementation (Amazon) Grin Books Positive Employee Recruitment and Retention Vital for Organizations Digital India Mission. Implications on Social Inclusion and Digital Citizenship Cloud Computing. DDoS, Blockchain, Regulation and Compliance Organic eLearning (OE-Learning) The Way of Prime Minister Narendra Modi's Leadership Feasibility Study between Continuous Adaptive Risk and Trust Assessment and Organic Networks I am my supervisor’s slave: Supervisor subordinate relationship is vital for organizational efficiency Brands and their Shockvertisement Strategies The Future of Blockchain in Banking Social Media Marketing: Author’s Quandary Decoded (Amazon)
You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today? If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact. After completing this course, you will be able to: understand the impact of workplace emotions, communicate with empathy, apply key emotional intelligence skills in a confrontation scenario, and help others to develop self-awareness and empathy. So, ff you want to better understand, develop and use your emotional intelligence skills, you will greatly benefit from this course. This is high intensity training for your career success!
Work-life balance: key issues Work-life balance can be defined as the effective management of multiple responsibilities at work, at home, and in the other aspects of life (Naithani, 2010). Though the concept of work-life balance is quite old in origin, which can be traced back to pre-industrialization period, over the past two decades, the issues of work-life balance have received extensive publicity in the industry as well as in the area of research (Eby et.al., 2005; Hogarth et.al.,2000). Concerns about work life balance have become important for the employees as well as for the organizations due to number of reasons. In modern work environment, the prevailing cut-throat competition and emerging trend of -life balance a major issue for every working professional. Today majority of the working populations are living with nuclear families where social support is inadequate and life is dependent on technology. This technology has made their life easier in many ways, but it has also created expectations for constant availability at work and in the advances in information technology have made possible to create virtual workenvironment anywhere, which has allowed work demands to intrude into family and personal life. Furthermore, global competition has increased pressure on organizations and individual employees to be more flexible and adaptive towards change (Hall & Moss 1998). In strive to become more competitive, companies often go for de-layering, outsourcing, downsizing and understaffing (Dunford,1999 & Sparrow, 2000), due to which employees of these companies and their families face
Learn the techniques used by the most successful IT people in the world. About This Book Get real-life case studies for different IT roles, developers, testers, analysts, project managers, DBAs Identify with your IT scenarios and take the right decision to move up in your career Improve your EQ and face any difficult scenario confidently and effectively Who This Book Is For This book is for professionals across the IT domain who work as developers, administrators, architects, administrators system analysts, and so on, who want to create a better working environment around them by improving their own emotional intelligence. This book assumes that you are a beginner to emotional intelligence and will help you understand the basic concepts before helping you with real life scenarios. What You Will Learn Improve your observation skills to understand people better Know how to identify what motivates you and those around you Develop strategies for working more effectively with others Increase your capacity to influence people and improve your communication skills Understand how to successfully complete tasks through other people Discover how to control the emotional content of your decision-making In Detail This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you'll know the steps you need to take to keep calm and composed. You'll find out how to meet the deadline, and not get bogged down by stress. We'll explain these factors and techniques through real-life examples faced by IT employees and you'll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don't just survive, but thrive in a competitive IT industry. Style and approach You will be taken through real-life events faced by IT employees in different scenarios. These real-world cases are analyzed along with the response of the employees, which will help you to develop your own emotion intelligence quotient and face any difficult scenario confidently and effectively.
Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.
This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.
This new volume provides a broad yet in-depth examination of the workplace challenges faced due to COVID-19 through the lens of emotional intelligence and the roles of leadership. Offering multiple perspectives—theoretical, philosophical, qualitative, and quantitative, this volume brings together many voices from leadership experts on how to effectively apply emotional intelligence principles and strategies to navigate the mental and psychological challenges facing the workforce as well as those in management roles. The book covers: How to use emotional intelligence as a tool to manage conflict, emotions, and behavior during crisis How to adapt—and even thrive—in the "new normal" How to gauge and enhance emotional resilience of leadership and the workforce How to practice ethical leadership in crisis management How to use mediative fuzzy logic to deal with inconsistent information, providing a solution when contradiction exists How to encourage self-care approaches during the pandemic COVID-19 How to build a supportive organizational culture that helps to promote encouragement, strong team connections, continuous education, and investments in staff development The thoughtful and creative studies and solutions presented here will be of immense value to those in leadership roles in all kinds of workplaces. It will be valuable for human resource and organizational behavior management professionals, government policymakers, educators, and many others.