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In Monitoring Adaptive Spoken Dialog Systems, authors Alexander Schmitt and Wolfgang Minker investigate statistical approaches that allow for recognition of negative dialog patterns in Spoken Dialog Systems (SDS). The presented stochastic methods allow a flexible, portable and accurate use. Beginning with the foundations of machine learning and pattern recognition, this monograph examines how frequently users show negative emotions in spoken dialog systems and develop novel approaches to speech-based emotion recognition using hybrid approach to model emotions. The authors make use of statistical methods based on acoustic, linguistic and contextual features to examine the relationship between the interaction flow and the occurrence of emotions using non-acted recordings several thousand real users from commercial and non-commercial SDS. Additionally, the authors present novel statistical methods that spot problems within a dialog based on interaction patterns. The approaches enable future SDS to offer more natural and robust interactions. This work provides insights, lessons and inspiration for future research and development, not only for spoken dialog systems, but for data-driven approaches to human-machine interaction in general.
This book compiles and presents a synopsis on current global research efforts to push forward the state of the art in dialogue technologies, including advances to language and context understanding, and dialogue management, as well as human–robot interaction, conversational agents, question answering and lifelong learning for dialogue systems.
This book introduces the new paradigm of lifelong and continual learning dialogue systems to endow dialogue systems with the ability to learn continually by themselves through their own self-initiated interactions with their users and the working environments. The authors present the latest developments and techniques for building such continual learning dialogue systems. The book explains how these developments allow systems to continuously learn new language expressions, lexical and factual knowledge, and conversational skills through interactions and dialogues. Additionally, the book covers techniques to acquire new training examples for learning new tasks during the conversation. The book also reviews existing work on lifelong learning and discusses areas for future research.
In this book, a novel approach that combines speech-based emotion recognition with adaptive human-computer dialogue modeling is described. With the robust recognition of emotions from speech signals as their goal, the authors analyze the effectiveness of using a plain emotion recognizer, a speech-emotion recognizer combining speech and emotion recognition, and multiple speech-emotion recognizers at the same time. The semi-stochastic dialogue model employed relates user emotion management to the corresponding dialogue interaction history and allows the device to adapt itself to the context, including altering the stylistic realization of its speech. This comprehensive volume begins by introducing spoken language dialogue systems and providing an overview of human emotions, theories, categorization and emotional speech. It moves on to cover the adaptive semi-stochastic dialogue model and the basic concepts of speech-emotion recognition. Finally, the authors show how speech-emotion recognizers can be optimized, and how an adaptive dialogue manager can be implemented. The book, with its novel methods to perform robust speech-based emotion recognition at low complexity, will be of interest to a variety of readers involved in human-computer interaction.
Human conversational partners are able, at least to a certain extent, to detect the speaker’s or listener’s emotional state and may attempt to respond to it accordingly. When instead one of the interlocutors is a computer a number of questions arise, such as the following: To what extent are dialogue systems able to simulate such behaviors? Can we learn the mechanisms of emotional be- viors from observing and analyzing the behavior of human speakers? How can emotionsbeautomaticallyrecognizedfromauser’smimics,gesturesandspeech? What possibilities does a dialogue system have to express emotions itself? And, very importantly, would emotional system behavior be desirable at all? Given the state of ongoing research into incorporating emotions in dialogue systems we found it timely to organize a Tutorial and Research Workshop on A?ectiveDialogueSystems(ADS2004)atKlosterIrseein GermanyduringJune 14–16, 2004. After two successful ISCA Tutorial and Research Workshops on Multimodal Dialogue Systems at the same location in 1999 and 2002, we felt that a workshop focusing on the role of a?ect in dialogue would be a valuable continuation of the workshop series. Due to its interdisciplinary nature, the workshop attracted submissions from researchers with very di?erent backgrounds and from many di?erent research areas, working on, for example, dialogue processing, speech recognition, speech synthesis, embodied conversational agents, computer graphics, animation, user modelling, tutoring systems, cognitive systems, and human-computer inter- tion.
This book constitutes the thoroughly refereed post-workshop proceedings of the 5th International Workshop on Empathic Computing, IWEC 2014, co-loacted with PRICAI 2014, held in Gold Coast, QLD, Australia, in December 2014, as well as the 6th International Workshop on Empathic Computing, IWEC 2015, and the 15th Workshop on Computational Models of Natural Argument, CMNA XV, both co-located with PRIMA 2015, held in Bertinoro, Italy, in October 2015. The 12 papers presented were carefully reviewed and selected from 32 initial submissions. The workshops are going alongside with the PRIMA 2015 Conference and are intended to facilitate active exchange, interaction and comparison of approaches, methods and various ideas in specific areas related to intelligent agent systems and multiagent systems.