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Real Learning Happens as You Work! Implement performance support to increase and accelerate employee performance. “It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning and highlights the importance of learning in the workflow. It is the right book, at the right time, in the right way.” —Nigel Paine, MD NigelPaine.com Ltd “Innovative Performance Support significantly moves the learning revolution to the next level. It is the workplace, and the work itself, where performance support will make its mark, and Gottfredson and Mosher are the trailblazers.” —Marc J. Rosenberg, Marc Rosenberg and Associates Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions. Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practices—ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right PS strategy for your team. Innovative Performance Support: Saves the investment in formal training and increases productivity Reduces the learning time required to achieve successful performance Supplements or replaces existing training programs Cuts down on the use of help desks and other traditional in-house support functions Conrad A. Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency.
Do we aggressively reward and promote the people who have the biggest impact on creating excellent Electronic performance support systems services/products? How do you assess your Electronic performance support systems workforce capability and capacity needs, including skills, competencies, and staffing levels? What are the revised rough estimates of the financial savings/opportunity for Electronic performance support systems improvements? Which Electronic performance support systems goals are the most important? What other jobs or tasks affect the performance of the steps in the Electronic performance support systems process? This one-of-a-kind Electronic performance support systems self-assessment will make you the trusted Electronic performance support systems domain visionary by revealing just what you need to know to be fluent and ready for any Electronic performance support systems challenge. How do I reduce the effort in the Electronic performance support systems work to be done to get problems solved? How can I ensure that plans of action include every Electronic performance support systems task and that every Electronic performance support systems outcome is in place? How will I save time investigating strategic and tactical options and ensuring Electronic performance support systems costs are low? How can I deliver tailored Electronic performance support systems advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Electronic performance support systems essentials are covered, from every angle: the Electronic performance support systems self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Electronic performance support systems outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Electronic performance support systems practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Electronic performance support systems are maximized with professional results. Your purchase includes access details to the Electronic performance support systems self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
An EPSS is a software context that integrates the support needed to perform a job task--information, software, and expert advice--with the actual job task or tasks. EPSS's provide this support at the appropriate time and in the most appropriate format--ED4 (EPSS Define, Design, Develop, and Deliver). This book describes ED4 and the process that the instructional designers and software engineers used to create the Learning Services Workbench.
ePortfolio Performance Support Systems: Constructing, Presenting, and Assessing Portfolios addresses theories and practices advanced by some of the most innovative and active proponents of ePortfolios.
Despite ubiquitous powerful technologies such as networked computers, global positioning systems, and cell phones; human failures in decision-making and performance continue to have disastrous consequences. Electronic Performance Support: Using Digital Technology to Enhance Human Ability, reminds everyone involved in education, training, human performance engineering, and related fields of the enormous importance of this area. Ironically, the more complex technology becomes, the more performance support may be needed, and that's why the extraordinary expertise shared in this book is especially valuable. The authors emphasize the psychological aspects of performance support, the fundamental limitations of human memory, perception, cognition, conation, and psychomotor skills and how they can be reduced through electronic performance support, as one of the most important pursuits of this century. Readers will find the material presented extremely useful because of its generic basis - which underlines much of the contemporary use of electronic technology for supporting people who are engaged in problem-solving activities. At the same time, the book gives examples of the application of electronic performance support in a number of specific domains. Possible future developments for electronic performance support are also discussed. The technological challenges we face today, both globally and locally, are more urgent than most people seem willing to acknowledge, and there is no time to waste putting the ideas expressed in this book into action.