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Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range of agencies and amidst this constant change, there are fears that a public service ethos, a tradition of working in the public interest, becomes blurred. Using extensive vignettes and case studies, Ethics and Management in the Public Sector illuminates the practical decisions made by public officials. The book takes a universal approach to ethics reflecting the world-wide impact of public service reforms and also includes discussions on how these reforms impact traditional vales and principles of public services. This easy-to-use textbook is a definitive guide for postgraduate students of public sector ethics, as well as students of public management and administration more generally.
This is an accessible introduction to the role of ethics in public services management. It is written for new and experienced managers, undergraduate and postgraduate students of the public services. Ethical Management for the Public Services: deals with key issues for public services managers integrates theory and practice throughout uses vignettes, case studies and original research from various countries to illustrate the issues helps managers identify ethical dilemmas provides ethical frameworks to support managers in their practical decisions explores ethical relationships between managers and a range of stakeholders including politicans, citizens and clients locates ethics at different levels: the individual, the organizational, and the societal
Public service professionals government officials, those in the legal system, first responders, and investigators confront ethical issues every day. In an environment where each decision can mean the difference between life and death or freedom and imprisonment, deciding on an ethical course of action can pose challenges to even the most season
This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. It also serves as a valuable tool for public managers who work in a world that presents more ethical challenges every day. It contains a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous pressured world of public service. The book contains new material on topics including social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more.
Sets the agenda for a decade's worth of research in the theory and practice of ethics in the public sector. This volume represents research on administrative ethics and features contributions by many of the leading figures in the field, and addresses both the managerial and individual/moral dimensions of ethical behavior.
As with the first edition, this practical book is dedicated to building organizations of integrity. It has been written for students contemplating careers in public service, elected and appointed officials, administrators, and career public servants in America and abroad. Concise and comprehensive, Ethics Management for Public Administrators takes a public management perspective toward constructing ethical organizations. It includes: --an introduction to ethics management; --a discussion of the U.S. Constitutional and administrative environment in which officials carry out their duties; --descriptions and assessments of the tools available to elected and appointed officials who are committed to building ethical organizations; --a review of existing ethics management programs in American cities and counties; --an overview of legislative and administrative measures taken by Congress, presidents, the judiciary, and the fifty states to foster ethical governance; --unique coverage of ethics management around the world, with a focus on Europe and Asia; --hands-on skill-building exercises that conclude each chapter with active learning opportunities. Changes in the second edition include updated text and references, new examples, and new boxes and exhibits that appear throughout the text.
In a down-to-earth review of the often-contentious subject of ethics, Public Sector Ethics: Theory and Applications presents personal accounts of individuals who faced moral dilemmas and how they resolved them. It moves the study of ethics away from a box checking exercise of what to do/not to do to a discussion that creates understanding of existe
Designed to help midlevel and senior managers in organizations dedicated to public purposes, this book provides trained self-awareness to deploy values to guide decisions and build the culture of their organizations. The book explores how all managing involves leading and identifies the levels of ethical responsibility for managerial leaders. Highlighting the fundamental role that ethics plays in organizational life, J. Patrick Dobel uses insights from cognitive and social psychology to discuss how to anticipate and address threats to integrity and value informed decision making. Building on traditional ethical theory and modern research, the book begins with the fundamental assumption that individuals possess responsibility when they act for ethical purposes and results in taking a position within a public or nonprofit organization. This assumption of responsibility recognizes the inherent discretion in all positions and claims that effective ethical management requires self-awareness, self-mastery, integrity and a working frame of one’s values and character. The book pays special attention to the challenges of integrating diverse people and perspectives in public organizations as well as attending to the slippages to integrity in organizational life and how managers and leaders can foresee and address ethical slippage and corruption. The book provides checklists and decision frameworks that individuals can adopt and deploy to guide decisions. Public Leadership Ethics: A Management Approach will help create strong value informed cultures supported by communication, transparency, incentives and strong management cadres to achieve high quality service and integrity based actions. It will be of special interest to managerial leaders in public service and teaching in public administration and policy programs or executive training.
The "New" Ethics
Ethics Management in Libraries and Other Information Services presents professional ethics from a managerial point-of-view, explaining how to implement ethical management systems in libraries and information services and presenting the necessary tools needed to understand the practical application of a system of ethical management based on ISO 26000: 2010. The examples and selected case studies will be helpful to professionals, teachers and students who want to both explore and apply ethics now and in the future. - Provides insights to help incorporate knowledge and the implementation of professional ethics into the context of the organization - Presents a practical application of a system of ethical management based on ISO 26000: 2010 - Includes examples and case studies to help professionals and students understand the practical application of ethics