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Like it or not -- it is here to stay. Some observers have noted that whatever it turns out to be, e-government can't possibly be worse than government is already. State governments and the Federal Government are already using the internet in unexpected ways to provide information and services to the citizens. Call centres for some state government services in New York have even relocated to India where replies come back via email -- sometimes even related to the question. Many government documents are now available on the internet but not in paper. Whether this new development will turn out to be better or worse for most of the citizens is unknown, especially those who are not masters at internet searching or are not especially knowledgeable about computers. This book gathers important reports on the subject.
"This book focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuable guide to governments in their efforts to enable active citizen participation"--Provided by publisher.
"This book presents a vital compendium of research detailing the latest case studies, architectures, frameworks, methodologies, and research on Digital Democracy"--Provided by publisher.
This book constitutes the proceedings of the 20th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2021, held in Granada, Spain, in September 2021, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2021) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2021). The 23 full papers presented were carefully reviewed and selected from 63 submissions. The papers are clustered under the following topical sections: digital transformation; digital services and open government; open data: social and technical perspectives; smart cities; and data analytics, decision making, and artificial intelligence. Chapters "Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations when Using a SaaS Solution" and "Ronda: Real-time Data Provision, Processing and Publication for Open Data" are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
As the digital government field continues to evolve rapidly, scholars and professionals must stay ahead of the curve by developing innovative solutions and gaining comprehensive insights. The global landscape of digital governance is undergoing transformative shifts, necessitating a deep understanding of historical developments, current practices, and emerging trends. This urgent demand for knowledge forms the crux of the problem that the book, Emerging Developments and Technologies in Digital Government, addresses with expert knowledge and insights. The book serves as an indispensable resource for academic scholars grappling with the complexities of digital government. It critically examines historical transitions from technology-centric paradigms to people-centric models, shedding light on the global impact of open data initiatives and the vital role of human-computer interaction in reshaping government websites. For professionals and researchers across disciplines such as library sciences, administrative management, sociology, and information technology, this book becomes a beacon, offering insights and tangible solutions to navigate the multifaceted dimensions of digital government.
Proton has been a vital part of Malaysia’s industrialization journey and a key pillar of its modernization drive. Launched in 1983 to fulfil then Prime Minister Mahathir Mohamad’s vision of a pride-infused national car company, the state-owned Proton grew quickly and captured a dominant share of the country’s domestic car market, aided in no small measure by generous protective measures and subsidies. However, in the subsequent decades, the car giant lost market share and power due to a variety of challenges, such as non-market performance requirements, less effective protection, and growing competition from a second national car firm and from global car companies. The automaker has had a variety of ownership structures over time, but was resolutely kept in domestic hands—public and private. This did increase control over the corporation, but did so at the expense of exposure to and adoption of leading-edge technology. This impasse was resolved in 2017, when Proton sold a 49.9 per cent share to the Chinese auto firm Geely. The joint venture has rejuvenated the carmaker, which has begun to reconquer market share through a number of popular SUVs. Despite this, the Malaysian auto market is becoming increasingly competitive. Going forward, Proton will need to begin to export significantly to expose its vehicles to new niche markets as well as global standards, obtain and retain skilled workers, and continue to rationalize costs in its supply chains and distributorships.
Integrating information and communication technologies (ICTs) into governance processes can greatly enhance the delivery of public services to all citizens. ICT integration will not only improve the performance of governance systems, it will also transform relationships amongst stakeholders, thereby influencing policymaking processes and regulatory frameworks. In the developing world, however, the potential of ICTs for effective governance remains largely unexplored and unexploited. This book presents the context, theory, and current thinking on the interaction between ICTs and local governance, particularly in Africa. It discusses the shift from OC governmentOCO to OC e-governance, OCO describes the role of local-level authorities, and presents the benefits and limitations of introducing ICTs in government operations. Case studies from Ghana, Senegal, South Africa, and Uganda describe local governance/ICTs projects executed by civil society organizations, academic institutions, and government authorities. Drawing from the findings in these case studies and from the introductory research and original conceptual framework, the book presents a series of conclusions and recommendation on the future of effective ICTs use for better governance and improved economic development at the local level. This book will be of interest to professionals, practitioners, and policy advisors at local and national government levels in developing countries (particularly in Africa); international organizations staff, bilateral aid agencies, international financial institutions, civil society organizations, and private sector; researchers, academics, students, and professors of public administration and governance in Africa and throughout the world."