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Although the theory of operations management has been presented in many textbooks published in the last two decades, the subject of e-enabled operations management is rather short of easily accessible literature. The approach to operations management described in this book is unusual with respect to what is found in standard textbooks. Information and Communication Technologies (ICT) impact the ways firms are organised and managed, and as a consequence change the practical means used to conduct business operations. The features of this book are threefold. System approach to business modelling: Business activities, controlling functions and associated information systems are described within a coherent analytical system framework allowing a clear understanding of the various current control and costing concepts. Operations costing is not usually included in textbooks as part of operations management, but it should be. Cost targeting has become an integral part of good practice of business management. Validity of models: Apparently simple models are analyzed in depth. Students must be fully aware of the assumptions made when models are formulated and of their conditions of validity. Applying a model implies automatically that assumptions of a sort are taken for granted. Logistics, procurement and quality management: These three business functions are critical key success factors for managing e-enabled supply chains from suppliers to customers. That is why their main tools are introduced in this document.
Although the theory of operations management has been presented in many textbooks published in the last two decades, the subject of e-enabled operations management is rather short of easily accessible literature. The approach to operations management described in this book is unusual with respect to what is found in standard textbooks. Information and Communication Technologies (ICT) impact the ways firms are organised and managed, and as a consequence change the practical means used to conduct business operations. The features of this book are threefold. System approach to business modelling: Business activities, controlling functions and associated information systems are described within a coherent analytical system framework allowing a clear understanding of the various current control and costing concepts. Operations costing is not usually included in textbooks as part of operations management, but it should be. Cost targeting has become an integral part of good practice of business management. Validity of models: Apparently simple models are analyzed in depth. Students must be fully aware of the assumptions made when models are formulated and of their conditions of validity. Applying a model implies automatically that assumptions of a sort are taken for granted. Logistics, procurement and quality management: These three business functions are critical key success factors for managing e-enabled supply chains from suppliers to customers. That is why their main tools are introduced in this document.
Good operations management is not only crucial to success in business, but critical to our survival. Now in its second edition, Operations Management retains its engaging writing style and balanced approach of quantitative and qualitative material. With integrated theories and real-world examples, this new edition presents increasingly important principles, applicable to both service and manufacturing contexts, in a clear and captivating way. Containing everything necessary to understand this fascinating and everevolving field, this textbook will soon become indispensable. Key Features: . A new structure to refocus the book and align with teaching . Fully updated pedagogy, including Worked Examples, Critical Perspectives and Contemporary Thinking . New interviews with leading operations managers, highlighting the different roles available and preparing students foremployment in the field . A strong global focus through over 70 new or revised cases, including companies such as Amazon, FIFA World Cup, IBM, LEGO, Nike, Sony and many more . Up-to-date coverage of contemporary topics, such as the 4Vs, blockchain, Big Data, the Internet of Things and disruptive services in the supply chain . Revised end-of-chapter content to test comprehension, including Review Questions, Discussion Questions and Problems . Continued links to and emphasis on Globalization, Business Integration and Corporate Social Responsibility (CSR) Operations Management is available with McGraw Hill's Connect®, the online learning platform which features resources to help faculty and institutions improve student outcomes and course delivery efficiency.
Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course.
In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e
A reliable and focused treatment of the emergent technology of fifth generation (5G) networks This book provides an understanding of the most recent developments in 5G, from both theoretical and industrial perspectives. It identifies and discusses technical challenges and recent results related to improving capacity and spectral efficiency on the radio interface side, and operations management on the core network side. It covers both existing network technologies and those currently in development in three major areas of 5G: spectrum extension, spatial spectrum utilization, and core network and network topology management. It explores new spectrum opportunities; the capability of radio access technology; and the operation of network infrastructure and heterogeneous QoE provisioning. 5G Networks: Fundamental Requirements, Enabling Technologies, and Operations Management is split into five sections: Physical Layer for 5G Radio Interface Technologies; Radio Access Technology for 5G Networks; 5G Network Interworking and Core Network Advancements; Vertical 5G Applications; and R&D and 5G Standardization. It starts by introducing emerging technologies in 5G software, hardware, and management aspects before moving on to cover waveform design for 5G and beyond; code design for multi-user MIMO; network slicing for 5G networks; machine type communication in the 5G era; provisioning unlicensed LAA interface for smart grid applications; moving toward all-IT 5G end-to-end infrastructure; and more. This valuable resource: Provides a comprehensive reference for all layers of 5G networks Focuses on fundamental issues in an easy language that is understandable by a wide audience Includes both beginner and advanced examples at the end of each section Features sections on major open research challenges 5G Networks: Fundamental Requirements, Enabling Technologies, and Operations Management is an excellent book for graduate students, academic researchers, and industry professionals, involved in 5G technology.
E-Business covers a broad spectrum of businesses based on the Internet, including e-commerce, e-healthcare, e-government and e tailing. While substantial attention is being given to the planning and development of e-business applications, the efficiency and effectiveness of e-business systems will largely depend on management solutions. These management solutions demand a good grasp of both the technical and business perspectives of an e-business service. There have been many books on the Internet based on e-commerce, Internet protocols, distributed components etc. However, none of these books address the problem of managing e business as a set of networked services. They do not link enterprise management with network and systems management. This book provides an overview of the emerging techniques for IT service management from a business perspective with case studies from telecommunication and healthcare sectors. It integrates the business perspective with relevant technical standards, such as SNMP, WBEM and DMI. This book presents some concepts and methodologies that enable the development of effective and efficient management systems for networked services. The book is intended to familiarize practicing managers, engineers, and graduate level students with networked service management concepts, architectures and methodologies with reference to evolving standards. It should be useful in a number of disciplines, such as business management, information systems, computers and networking, and telecommunications. Appendix 2 is based on TeleManagement (TM) Forum's documents on TOM (GB921,GB910 and GB908). While this appendix has explained the basic management concept of an e-telco, TMForum now recommends the use of eTOM as explained in www.tmforum.com. An overview of eTOM is available in the report The TeleManagement Forum's enhanced Telecom Operations Map (eTOM) by Michael Kelly appearing in the Journal of Network and Systems Management in March 2003.
This important book is by top scholars in supply chain management, revenue management, and e-commerce, all of which are grounded in information technologies and consumer demand research. The book looks at new selling techniques designed to reach the consumer.
(Black & White version) Fundamentals of Business was created for Virginia Tech's MGT 1104 Foundations of Business through a collaboration between the Pamplin College of Business and Virginia Tech Libraries. This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license.
The emergence of digital technologies across all aspects of operations management has enabled shifts in decision making, shaping new operational dynamics and business opportunities. The associated scholarly discussions in information systems and operations management span digital manufacturing, the digitalization of operations management and supply chain management, platform outcomes, and economies of collaboration. For such changes to be successful, however, there is a need for organizations to go beyond the mere adoption of digital technologies. Instead, successful changes are transformational, delving into digital transformation endeavors, which in turn can enable operational improvements in organizational performance, lead to structural changes in operations processes, and may result in new business models being deployed. Our aim here, thus, is to provide an epistemic platform to advance our understanding of how such endeavors, including the adoption of digital technologies, business model innovations, and innovations in collaboration mechanisms and methods of operations improvement, can affect various aspects of operations management.