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Healthcare organizations strive to keep pace with breakthroughs in medical science and technology, transparency of service outcomes, an educated customer base, global health threats, and federal regulations. As these elements continue to evolve, organizations are tasked with employing well-trained, dynamic healthcare managers to lead in a time of perpetual transformation.Dunn & Haimann's Healthcare Management provides a definitive overview of healthcare management, organized around five primary functions: planning, organizing, staffing, influencing, and controlling. The book ties these primary functions together through clear explanations of management theories, tools, and other foundational information. It also explores the role of supervisors, behavioral factors, and generational stimuli that motivate employees within the conceptual framework of managing.New features at the end of most chapters, including additional readings, classroom activities, and case study recommendations, reinforce the concepts presented.A healthcare system will always be better positioned to grow and adapt if its managers have mastered the primary functions covered in this book.
"The way a supervisor handles the managerial aspects of the job makes the difference between running the department and being run by the department. Now in its tenth edition, Dunn and Haimann s Healthcare Management continues to provide readers with the information and tools they need to understand and keep pace with the vast changes occurring in healthcare management today. Although the text builds its framework around the core functions of management planning, organizing, staffing, influencing, and controlling key topics relating to the Affordable Care Act (ACA), new technologies for managers and medical staffs, and a savvier customer base are also addressed."--Back cover.
This volume represents a real-life case study, revealing the interaction between the McDonald's Corporation - the most famous brand in the world - and the regulatory systems of a number of different European countries.
Part- I : STEPPING INTO MANAGEMENT: The Supervisor's Job, Fuctions and Authority * The Theories and History of Management * Part- II : connectivity processes : Decision Making * Co-ordinating Organizational activites * Communicating * Legal Aspects of the Healthcare Setting * Part-III : PLANNING : Managerical Planning * Forecasting * Tactical Considerations in Planning * Planning Tools * Times Management Techniques * Part- IV : ORGANIZING : Fundamental Concepts of Organizing * Division of Work and Departmentalization * Delegation of Organiizational Authority * Line and Staff Authority Relationship * Organizing on the Supervisory Lavel * Committees as an Organizational Tool * The Informal Organization * Part-V : STAFFING HUMAN RESOURCES MANAGEMENT : The Staffing Process * Performance Appraisals, Promotions, and Transfers * Part- VI : INFLUENCING : Giving Directives and Managing Change * Motivation * Leadership * Morale * Discipline * Part- VII : CONTROLLING : Fundamental of Control * The Control Process * Budgetary and other Control Techniques * Part-VIII : LABOUR RELATIONS : The Labour Union and Superviisor * Handling Grievances * Emerging Influences in Healthcare * Index * About the Author.
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This concise, reader-friendly, introductory healthcare management text covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.
Management of Healthcare Organizations: An Introduction provides an integrated, practical approach to management that is applicable to all kinds of healthcare organizations. The book prepares future managers and leaders to assess situations and develop solutions with confidence. -- Publisher's website.
Human resources are the bedrock of healthcare organizations. Yet healthcare faces severe staffing shortages, both as a result of the aging population and workforce and because of wide disparities in the geographic distribution of workers. To attract and retain this increasingly scarce resource and to inspire the best from their employees healthcare managers must know how to develop, nurture, and coach their staff for success. Fundamentals of Human Resources in Healthcare takes a back-to-basics approach to workforce management, presenting proven best practices and evidence-based strategies. It sets forth fundamental concepts that will help healthcare managers succeed at the most important and challenging part of their job: managing people. This new edition puts human resources in the context of today s healthcare environment, with all of its rapid, ongoing, and unprecedented changes. Thoroughly revised and updated, it includes: A new chapter on enhancing diversity and inclusion in healthcare organizations Expanded material on physician compensation, including changes in incentives; compensation practices in patient-centered medical homes and accountable care organizations; and challenges in measuring physician productivity Revised and updated content on the legal and regulatory environment of human resources management, including sexual harassment, electronic monitoring and workplace searches, and termination A new chapter on human resources management practices that support quality improvement and patient safety initiatives Current developments in union organizing and union membership in healthcare organizations Written for current and aspiring managers throughout a healthcare organization not just those employed in the human resources department this book establishes a vision in which everyone is a human resources manager.
Health Care USA, Ninth Edition offers students of health administration, public health, medicine, and related fields a wide-ranging overview of America’s health care system. Combining historical perspective with analysis of current trends, this expanded edition charts the evolution of modern American health care, providing a complete examination of its organization and delivery while offering critical insight into the issues that the U.S. health system faces today.