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This research contributes to the growing body of knowledge as well as offers significant theoretical contributions and policy implications. As far as the researcher’s knowledge, this is the first research of its type that investigates the relationship between digital enabled transformation of government and citizens’ trust & confidence in government. The proposed conceptual model also makes a novel contribution at a conceptual level, which can be used as a frame of reference by researchers as well as practitioners when planning ICT-enabled transformation projects in government. The context of the research is the Kingdom of Bahrain, the top-ranked country in ICT adoption in the Gulf Cooperation Council (GCC) region.
This book presents new trends to optimize e-Government in various contexts. It aims to highlight new methods and approaches that unveil the potential of data for public services. The book also illustrates how public services can be mathematically modeled with many case studies. Then, algorithms are proposed to optimize their functioning and to better contribute to the general interest, such as education, health care, safety, security, or culture. The book also focuses on protecting citizens' personal data and obtaining their explicit consent. The book is suitable for students and academics aiming to build up their background on the usage of data and algorithms through various techniques, including artificial intelligence. The book is used as a reference book for teaching a graduate course on e-Government, Process Modeling, or Artificial Intelligence. Besides its use in academia, this book is used by civil servants of every domain and citizens who aim to understand the ongoing modernization of public services.
This interdisciplinary edited collection brings together scholars, activists, and policy makers to build consensus around what a connected society means for Canada. The collection offers insight on the state of citizenship in a digital context in Canada and proposes a research and policy agenda for the way forward. Part I examines the current landscape of digital civic participation and highlights some of the missing voices required to ensure an inclusive digital society. Part II explores the relationship between citizens and their political and democratic institutions, from government service delivery to academic and citizen engagement in policy making. Part III addresses key legal frameworks that need to be discussed and redesigned to allow for the building and strengthening of an inclusive society and democratic institutions. This is a foundational resource for policy makers, students, and researchers interested in understanding citizenship in a digital context in Canada. Published in English.
Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. With the widespread knowledge and use of e-government, the intent and evaluation of its services continue to focus on meeting the needs and satisfaction of its citizens. Strategic Management and Innovative Applications of E-Government is a pivotal reference source that provides organizational and managerial directions, applications, and theoretical and philosophical discussions on current issues relating to the practice of electronic government. While highlighting topics such as citizen trust in government and smart government, this publication explores electronic government technology adoption, as well as the methods of government social media practices. This book is a vital reference source for policy makers, IT specialists, government professionals, academicians, researchers, and graduate-level students seeking current research on e-government applications.
Activism and the role everyday people play in making a change in society are increasingly popular topics in the world right now, especially as younger generations begin to speak out. From traditional protests to activities on college campuses, to the use of social media, more individuals are finding accessible platforms with which to share their views and become more actively involved in politics and social welfare. With the emergence of new technologies and a spotlight on important social issues, people are able to become more involved in society than ever before as they fight for what they believe. It is essential to consider the recent trends, technologies, and movements in order to understand where society is headed in the future. The Research Anthology on Citizen Engagement and Activism for Social Change examines a plethora of innovative research surrounding social change and the various ways citizens are involved in shaping society. Covering topics such as accountability, social media, voter turnout, and leadership, it is an ideal work for activists, sociologists, social workers, politicians, public administrators, sociologists, journalists, policymakers, social media analysts, government administrators, academicians, researchers, practitioners, and students.
Technological innovations across the globe are bringing profound change to our society. Governments around the world are experiencing and embracing this technology-led shift. New platforms, emerging technologies, customizable products, and changing citizen demand and outlook towards government services are reshaping the whole journey. When it comes to the application of Information and Communication Technologies (ICT) in any sector, the Government of India has emerged as an early adopter of these technologies and has also focused on last-mile delivery of citizen-centric services. Citizen Empowerment through Digital Transformation in Government takes us through the four-decade long transformational journey of various key sectors in India where ICT has played a major role in reimagining government services to citizens across the country. It touches upon the emergence of the National Informatics Centre as a premier technology institution of the Government of India and its collaborative efforts with the Central, State Governments, as well as the District level administration, to deliver best-in-class solutions. Inspiring and informative, the book is filled with real-life transformation stories that have helped to lead the people and the Government of India to realize their vision of a digitally empowered nation.
Countries at different points of development are affected differently by shifts in the ability to access information. These changes require the action of governments to cope in order to preserve accountability and information access. The progression of these changes could vary between countries based on the level of development. Digital Transformation and Its Role in Progressing the Relationship Between States and Their Citizens is a cutting-edge research publication that examines the relationship between government and citizens especially regarding accountability, communication, and access to information. Featuring a wide range of topics such as electoral reform, free speech, and citizen empowerment, this book is ideal for policymakers, researchers, legal professionals, activists, government employees, and academicians.
These proceedings represent the work of contributors to the 2nd European Conference on the Impact of Artificial Intelligence and Robotics (ECIAIR 2020), hosted by ACI and Instituto Universitário de Lisboa (ISCTE-IUL), Portugal on 22-23 October 2020. The Conference Chair is Dr Florinda Matos, and the Programme Chairs are Dr Ana Maria de Almeida and Prof Isabel Salavisa, all from Instituto Universitário de Lisboa (ISCTE-IUL), Portugal.
These proceedings represent the work of contributors to the 17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2020), hosted by ACI and the University of Toronto, Canada on 15-16 October 2020. The Conference Chairs are Dr. Anthony Wensley, from the University of Toronto and Dr. Max Evans, from McGill University. The Programme Chair is Dr. Ilja Frissen from McGill University.