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Report reviews centrally billed accounts to determine whether, and to what extent, airline tickets purchased were still unused and not refunded, and whether DOD's internal controls provided reasonable assurance that all unused tickets were identified and submitted for refunds.
DOD Travel Cards: Control Weaknesses Led to Millions of Dollars Wasted on Unused Airline Tickets
Ineffective oversight & mgmt. of the Dept. of Defense's (DoD) travel card program have led to concerns about airline tickets that DoD purchased but did not use & for which it did not claim refunds. This report: (1) determines whether, & to what extent, airline tickets purchased through the centrally billed accounts were unused & not refunded & (2) determines whether DoD's internal controls provided reasonable assurance that all unused tickets were identified & submitted for refunds. Includes 20 recommendations to DoD. Also includes 23 pages of testimony before the Committee on Governmental Affairs, U.S. Senate, by the authors, Gregory Kutz, Dir., Financial Mgmt. & Assurance, & John Ryan, Assist. Dir., Office of Special Investigations, GAO.
GAO-04-398 DOD Travel Cards: Control Weaknesses Led to Millions of Dollars Wasted on Unused Airline Tickets
Ineffective management and oversight of the DoD's premium class travel and unused airline tickets (AT) led to concerns about DoD's overall management of the centrally billed accounts. This report determines whether: (1) DoD improperly reimbursed travelers for AT that DoD paid for using centrally billed accounts; (2) internal controls were effective in preventing issuance of unauthorized AT; and (3) other control weaknesses led to compromised and fraudulently used centrally billed accounts. To prevent DoD from paying for AT twice, this report recommends that DoD evaluate the feasibility of requiring DoD personnel to use individually billed travel cards to purchase AT. Also includes testimony by Gregory Kutz and John Ryan, GAO. Charts and tables.
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