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“If you do one thing different, read this book! It is filled with practical, creative, effective, down-to-earth solutions to life’s challenging problems.”—Michele Weiner-Davis, author of Divorce Busting The 20th anniversary edition of a self-help classic, updated with a new preface: Tapping into widespread popular interest in highly effective, short-term therapeutic approaches to personal problems, author Bill O’Hanlon offers 10 Solution Keys to help you free yourself from "analysis paralysis" and quickly get unstuck from aggravating problems. Tired of feeling stuck all the time when you’re trying to solve a problem or are facing conflict? Do you get easily flustered or angry when a negative confrontation arises? Have you ever wished you could communicate more easily with your spouse, kids, colleagues, or anyone else you have a difference in opinion with? In this newly updated edition of Do One Thing Different, Bill O’Hanlon will arm you with his ten easy Solution Keys so that you can move quickly from "stuck" to "smooth sailing" in all aspects of your life. Humorous, direct, and—most important of all—effective, these keys will help you change how you view and "do" your problems—from difficult relationships to enhancing sexuality and resolving conflicts of all kinds. The next time you have a problem, try one of these Solution Keys: Break Problem Patterns: Change any one of what you usually do in the problem situation by doing one thing different! Example: If you usually get angry and defensive, sit quietly and listen. Find and Use Solution Patterns: Import solutions from other situations where you felt competent. Examples: What do you know on the golf course that you forget when you get behind the wheel of your car? What do you say to resolve a problem with an angry customer that you don't say to your angry partner? Shift Your Attention: Focus on what you would like to have happen rather than on what is happening. Grounded in therapeutic practice, Do One Thing Different will put you back in control of your emotions and your life.
NEW YORK TIMES BESTSELLER • This joyful rhyming book encourages children to value the “different” in all people, leading the way to a kinder world in which the differences in all of us are celebrated and embraced. Macy is a girl who’s a lot like you and me, but she's also quite different, which is a great thing to be. With kindness, grace, and bravery, Macy finds her place in the world, bringing beauty and laughter wherever she goes and leading others to find delight in the unique design of every person. Children are naturally aware of the differences they encounter at school, in their neighborhood, and in other everyday relationships. They just need to be given tools to understand and appreciate what makes us “different,” permission to ask questions about it, and eyes to see and celebrate it in themselves as well as in those around them.
Are there any "laws of nature" that influence the ways in which humans behave and organize themselves? In the seventeenth century, tired of the civil war ravaging England, Thomas Hobbes decided that he would work out what kind of government was needed for a stable society. His approach was based not on utopian wishful thinking but rather on Galileo's mechanics to construct a theory of government from first principles. His solution is unappealing to today's society, yet Hobbes had sparked a new way of thinking about human behavior in looking for the "scientific" rules of society. Adam Smith, Immanuel Kant, Auguste Comte, and John Stuart Mill pursued this idea from different political perspectives. Little by little, however, social and political philosophy abandoned a "scientific" approach. Today, physics is enjoying a revival in the social, political and economic sciences. Ball shows how much we can understand of human behavior when we cease to try to predict and analyze the behavior of individuals and instead look to the impact of individual decisions-whether in circumstances of cooperation or conflict-can have on our laws, institutions and customs. Lively and compelling, Critical Mass is the first book to bring these new ideas together and to show how they fit within the broader historical context of a rational search for better ways to live.
Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.
Are you ready for eternity? If so, are you helping others get ready for that journey into eternity that each of us must take? As believers, we all know we should tell others about the Lord, but we often don't know how. This practical book will give you ideas for starting conversations, examples of witnessing situations, and answers to common questions. It will help motivate and equip you to reach both friends and strangers for Jesus for the rest of your life! Book jacket.
The tenth-anniversary edition of the book that changed lives in profound ways, now with a new foreword and afterword. In 2006, a groundbreaking feature-length film revealed the great mystery of the universe—The Secret—and, later that year, Rhonda Byrne followed with a book that became a worldwide bestseller. Fragments of a Great Secret have been found in the oral traditions, in literature, in religions and philosophies throughout the centuries. For the first time, all the pieces of The Secret come together in an incredible revelation that will be life-transforming for all who experience it. In this book, you’ll learn how to use The Secret in every aspect of your life—money, health, relationships, happiness, and in every interaction you have in the world. You’ll begin to understand the hidden, untapped power that’s within you, and this revelation can bring joy to every aspect of your life. The Secret contains wisdom from modern-day teachers—men and women who have used it to achieve health, wealth, and happiness. By applying the knowledge of The Secret, they bring to light compelling stories of eradicating disease, acquiring massive wealth, overcoming obstacles, and achieving what many would regard as impossible.
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
A darkly humorous, surprisingly poignant, and utterly gripping debut novel about a guy who works in Hell (literally) and is on the cusp of a big promotion if only he can get one more member of the wealthy Harrison family to sell their soul. Peyote Trip has a pretty good gig in the deals department on the fifth floor of Hell. Sure, none of the pens work, the coffee machine has been out of order for a century, and the only drink on offer is Jägermeister, but Pey has a plan—and all he needs is one last member of the Harrison family to sell their soul. When the Harrisons retreat to the family lake house for the summer, with their daughter Mickey’s precocious new friend, Ruth, in tow, the opportunity Pey has waited a millennium for might finally be in his grasp. And with the help of his charismatic coworker Calamity, he sets a plan in motion. But things aren’t always as they seem, on Earth or in Hell. And as old secrets and new dangers scrape away at the Harrisons’ shiny surface, revealing the darkness beneath, everyone must face the consequences of their choices.
** A New York Times Bestseller ** NAMED ONE OF THE BEST BOOKS OF THE YEAR BY: Time • The New Yorker • NPR • GQ • Elle • Vulture • Fortune • Boing Boing • The Irish Times • The New York Public Library • The Brooklyn Public Library "A complex, smart and ambitious book that at first reads like a self-help manual, then blossoms into a wide-ranging political manifesto."—Jonah Engel Bromwich, The New York Times Book Review One of President Barack Obama's "Favorite Books of 2019" Porchlight's Personal Development & Human Behavior Book of the Year In a world where addictive technology is designed to buy and sell our attention, and our value is determined by our 24/7 data productivity, it can seem impossible to escape. But in this inspiring field guide to dropping out of the attention economy, artist and critic Jenny Odell shows us how we can still win back our lives. Odell sees our attention as the most precious—and overdrawn—resource we have. And we must actively and continuously choose how we use it. We might not spend it on things that capitalism has deemed important … but once we can start paying a new kind of attention, she writes, we can undertake bolder forms of political action, reimagine humankind’s role in the environment, and arrive at more meaningful understandings of happiness and progress. Far from the simple anti-technology screed, or the back-to-nature meditation we read so often, How to do Nothing is an action plan for thinking outside of capitalist narratives of efficiency and techno-determinism. Provocative, timely, and utterly persuasive, this book will change how you see your place in our world.
George Orwell set out ‘to make political writing into an art’, and to a wide extent this aim shaped the future of English literature – his descriptions of authoritarian regimes helped to form a new vocabulary that is fundamental to understanding totalitarianism. While 1984 and Animal Farm are amongst the most popular classic novels in the English language, this new series of Orwell’s essays seeks to bring a wider selection of his writing on politics and literature to a new readership. In Why I Write, the first in the Orwell’s Essays series, Orwell describes his journey to becoming a writer, and his movement from writing poems to short stories to the essays, fiction and non-fiction we remember him for. He also discusses what he sees as the ‘four great motives for writing’ – ‘sheer egoism’, ‘aesthetic enthusiasm’, ‘historical impulse’ and ‘political purpose’ – and considers the importance of keeping these in balance. Why I Write is a unique opportunity to look into Orwell’s mind, and it grants the reader an entirely different vantage point from which to consider the rest of the great writer’s oeuvre. 'A writer who can – and must – be rediscovered with every age.' — Irish Times