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This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and pro-activeness in the public sector. This report looks at governance frameworks, digital government capabilities, data-driven public sector, public service design and delivery, and digital innovation in the public sector. It identifies trends, challenges, strengths, and opportunities for cross-border collaboration and provides policy recommendations to achieve an efficient and sustainable digital transformation of governments across the region.
This third edition of Government at a Glance Latin America and the Caribbean provides the latest available evidence on public administrations and their performance in the LAC region and compares it to OECD countries. This publication includes indicators on public finances and economics, public employment, centres of government, regulatory governance, open government data, public sector integrity, public procurement and for the first time core government results (e.g. trust, inequality reduction).
This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and proactiveness in the public sector.
Latin America and the Caribbean is well positioned to participate in the digital economy and leverage its opportunities. Cloud computing is an enabling technology, forming the foundation of big data analytics, artificial intelligence, and the Internet of Things, and constituting one of the main pillars of the digital economy. Cloud computing allows government customers to access industry-shaping technology at a speed, cost, and scale previously reserved for the largest companies in the private sector. Governments can essentially do more with less and use newly freed resources—in cost and human capital—to address key challenges they face. In addition to maximizing investments and avoiding additional investments in legacy IT infrastructure, cloud computing enables public sector organizations and government agencies to meet mission-critical objectives and to innovate. Cloud computing represents a unique opportunity for governments in the region to improve productivity and facilitate adoption of the latest technologies and those still to come. By eliminating the upfront costs of IT infrastructure, and having thousands of IT tools and almost unlimited computing capacity available with a pay-as-you-go model, cloud computing also represents a unique opportunity to small and medium enterprises and large corporations to adopt and use state-of-the-art IT solutions. To leverage the benefits of cloud services and new technological developments, governments in Latin America and the Caribbean need to undertake public policy initiatives to develop policy frameworks that quell concerns around data protection, cybersecurity, financial market regulation, and data privacy. This publication provides a specific review on key policies and actions to encourage the adoption of digital infrastructures based on cloud that will empower the global competitiveness of Latin America and the Caribbean.
This second edition of Government at a Glance: Latin America and the Caribbean provides the latest available data on public administrations in the LAC region and compares it to OECD countries. It contains new indicators on public finances, centres of government, regulatory governance, open government, digital government and public procurement. This edition also includes a special feature on health budgeting. After a decade of sustained economic growth reinforced by high commodity prices, economic conditions are deteriorating in the LAC region. In this context, LAC governments are expected to design and deliver more inclusive, transparent and efficient policies. This report provides policy makers with performance measurements and offers comparative perspective. Good indicators are needed more than ever to help governments make informed decisions and tough choices, in order to maintain progress and improvements in the region.
This publication investigates the impact of modern information and communication technologies (ICTs) on Latin America. In analyzing the special characteristics of Latin America with regard to the integration of ICTs, the publication focuses on five main areas - access, regulatory framework, financing, education and the so-called soft factor.
Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.
Like most OECD countries, Brazil has been taking steps towards digital government to ensure that public policies and services are more inclusive, convenient and designed to meet citizens’ needs. This report takes stock of the progress made by the Brazilian government, based on good practices ...
This review explores how Panama can enhance and harness digital government to achieve broader strategic goals at both national and local levels. It looks at institutional governance, legislation, and inter-departmental co-ordination, including institutional capacities and skills for delivering quality public services. It identifies opportunities for making public service delivery more efficient and inclusive, as well as for expanding the strategic use of data. The review provides policy recommendations to help Panama enable and sustain the digital transformation of the public sector.
This book provides an examination of e-Government frameworks and maturity stages in governments around the world, including an overview of the legal frameworks that have supported them. Divided into three sections, the first part of this book analyses the theoretical context of current policies, codes of best practice and their implementation. The second section presents case studies which bring key issues to the fore including open government, privacy protection, social media, democracy, systems failures, innovations in inter-organizational e-government projects, and open data systems. The authors demonstrate the importance of the successful implementation of e-Government for improving managerial efficiency, public service delivery and citizen engagement, with special attention given to developing countries. The book concludes by drawing out the lessons learned from the latest research and recommending solutions for improving the implementation of e-Government in the future, thereby helping to achieve more transparent, participative and democratic societies. This book will provide an invaluable resource for researchers, policy-makers, public managers, international organizations and technical experts.