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In this book, top scholars in the field of mobile communication discuss the major issues related to the use of mobile phones in today’s society, such as the tension between private and public, youth mobile culture, creative appropriations of mobile devices, and mobile methods. Each chapter unfolds as an open dialogue between scholars and graduate students of communication. They contain an introduction by a student, followed by a short lecture and a question and answer section with the students, and a closing statement by a student that responds to the scholar’s argument. The book is a valuable resource not only for individuals interested in mobile communication, but also students and teachers willing to use the affordances of mobile media to expand the physical boundaries of classrooms and promote collaborative learning practices.
This book is based on publications from the ISCA Tutorial and Research Workshop on Multi-Modal Dialogue in Mobile Environments held at Kloster Irsee, Germany, in 2002. The workshop covered various aspects of devel- ment and evaluation of spoken multimodal dialogue systems and components with particular emphasis on mobile environments, and discussed the state-- the-art within this area. On the development side the major aspects addressed include speech recognition, dialogue management, multimodal output gene- tion, system architectures, full applications, and user interface issues. On the evaluation side primarily usability evaluation was addressed. A number of high quality papers from the workshop were selected to form the basis of this book. The volume is divided into three major parts which group together the ov- all aspects covered by the workshop. The selected papers have all been - tended, reviewed and improved after the workshop to form the backbone of the book. In addition, we have supplemented each of the three parts by an invited contribution intended to serve as an overview chapter.
Readers of Dialogue will be able to frame different influential conceptions of dialogue, establish the concepts' history in communication studies, and trace both common and unique threads that connect different theorists. This volume is recommended for graduate and advanced undergraduate courses in Communication Theory, Interpersonal Communication, and Organizational Communication
"... Hopper's aim is to begin to reveal to us the complex world of telephone conversation, and that is what he succeeds marvellously in doing." --Discourse & Society "A guided tour through the interior world of phone interactions, Telephone Conversation is a playful, often poetic excursion into the dance-like qualities of language as and in technology." --Wayne A. Beach " Telephone Conversation is an engagingly written book, peppered with snippets of telephone chat that enable readers to see the extraordinariness of ordinary talk." --Quarterly Journal of Speech "... the first comprehensive work on telephone interaction... Written in a lucid, often poetic manner, it keeps the reader's interest to the end." --Anthropological Linguistics Voice mail, answering machines, car phones, call-waiting, call-forwarding--it seems the telephone at times controls our lives. Here Robert Hopper eavesdrops on the sounds of telephone conversation, the most important yet least examined province of contemporary communication and an important aspect of contemporary life.
Digital Dialogue and Community 2.0: After avatars, trolls and puppets explores the communities that use digital platforms, portals, and applications from daily life to build relationships beyond geographical locality and family links. The book provides detailed analyses of how technology realigns the boundaries between connection, consciousness and community. This book reveals that alongside every engaged, nurturing and supportive group are those who are excluded, marginalised, ridiculed, or forgotten. It explores the argument that community is not an inevitable result of communication. Following an introduction from the Editor, the book is then divided into four sections exploring communities and resistance, structures of sharing, professional communication and fandom and consumption. Digital Dialogues and Community 2.0 combines ethnographic methods and professional expertise to open new spaces for thinking about language, identity, and social connections. - Provides innovative interdisciplinary research, incorporating Library and Information Management, Internet Studies, Cultural Studies, Media Studies, Disability Studies and Community Management - Offers a balanced approach between the 'bottom up' and 'top down' development of online communities - Demonstrates the consequences on the configuration of a community when consumers become producers and their lives and experiences are commodified
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
One of the most significant and obvious examples of how mobile communication influences our understanding of time and space is how we coordinate with one another. Mobile communication enables us to call specific individuals, not general places. Regardless of location, we are able to make contact with almost anyone, almost anywhere. This advancement has changed, and continues to change, human interaction. Now, instead of agreeing on a particular time well beforehand, we can iteratively work out the most convenient time and place to meet at the last possible moment--on the way to the meeting or once we arrive at the destination.In their early days, mobile devices were primarily used for various types of emergency situations and for work. In some cases, the device was an essential element in various business operations or used so that overseas workers could communicate with their families. The distance between a remote posting and the people back home was suddenly and dramatically reduced. People began to share these devices not necessarily out of economic issues, but also questions of family and interpersonal dynamics.The process of sharing decisions as to who is a legitimate partner makes the nature of relationships more explicit. By examining the economy of sharing, we not only see how sharing mobile phones restructures social space, but are also given insight into an individual's web of interactions. This cutting-edge book deals with modern ways of thinking about communication and human interaction; it will illuminate the ways in which mobile communication alters our experience with space and time.
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
The eleven chapters of this book represent an original contribution to the field of multimodal spoken dialogue systems. The material includes highly relevant topics, such as dialogue modeling in research systems versus industrial systems. The book contains detailed application studies, including speech-controlled MP3 players in a car environment, negotiation training with a virtual human in a military context and the application of spoken dialogue to question-answering systems.
Why do we gesture when we speak? The Cognitive Psychology of Speech-Related Gesture offers answers to this question while introducing readers to the huge interdisciplinary field of gesture. Drawing on ideas from cognitive psychology, this book highlights key debates in gesture research alongside advocating new approaches to conventional thinking. Beginning with the definition of the notion of communication, this book explores experimental approaches to gesture production and comprehension, the possible gestural origin of language and its implication for brain organization, and the development of gestural communication from infancy to childhood. Through these discussions the author presents the idea that speech-related gestures are not just peripheral phenomena, but rather a key function of the cognitive architecture, and should consequently be studied alongside traditional concepts in cognitive psychology. The Cognitive Psychology of Speech Related Gesture offers a broad overview which will be essential reading for all students of gesture research and language, as well as speech therapists, teachers and communication practitioners. It will also be of interest to anybody who is curious about why we move our bodies when we talk.