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Illustrating his points with many references to actual projects, John Zeisel explains, in non-technical language, the integration of social science research and design. The book provides a provocative text for students in all the fields related to environm
Inquiring Organizations: Moving from Knowledge Management to Wisdom assembles into one volume a comprehensive collection of the key current thinking regarding the use of C. West Churchman's Design of Inquiring Systems as a basis for computer-based inquiring systems design and implementation. Inquiring systems are systems that go beyond knowledge management to actively inquire about their environment. While self-adaptive is an appropriate adjective for inquiring systems, they are critically different from self-adapting systems as they have evolved in the fields of computer science or artificial intelligence. Inquiring systems draw on epistemology to guide knowledge creation and organizational learning. As such, we can for the first time ever, begin to entertain the notion of support for "wise" decision-making. Readers of Inquiring Organizations: Moving from Knowledge Management to Wisdom will gain an appreciation for the role that epistemology can play in the design of the next generation of knowledge management systems: systems that focus on supporting wise decision-making processes.
Churchman critically assesses the systems approach to social sciences in the light of recent criticisms. He is particularly concerned with the contentions that the systems approach with its rational models is at odds with reality in the human world of politics, morality, religion and aesthetics.
This book examines influential ideas within Management Information Systems (MIS). Leading international contributors summarize key topics and explore a variety of issues currently being discussed in the field. They re-visit influential ideas such as socio-technical theory, systems thinking, and structuration theory and demonstrate their relevance to newer ideas such as re-engineering, hybrid management, knowledge workers, and outsourcing. In locating MIS within an interdisciplinary context, particularly in the light of rapid technological changes, this book will form the link between past and future approaches to MIS.
Wicked problems are complex, ill-structured, human problem situations. This book will help you design an inquiry and intervention in such messy, wicked situations. It does so by guiding you through the steps and stages of a systemic process that addresses your own wicked problem. Limited references to systems theory and history acquaint you with the key principles to work wicked problems on your own. The focus of this book on systems thinking is on a critically important question that often goes unanswered: "Where do I start?" It also provides numerous tips and tricks to keep you on the right track. You will find that the systems approaches in this book will not only help you to address wicked problems yourselves, but also that it will give you a basic grasp of what is involved in other systems methods. Few other investments in your intellectual toolbox could claim the same.
The ability to be resilient--to pick oneself up after setbacks and keep on going no matter the challenges--is critical not only to successful leadership but also to fostering teams, generating collaboration, and igniting the organization. In this book, the authors show that Appreciative Inquiry canbe an invaluable tool to build that resilience.
The Meaning of the Built Environment is a lively illustrated study of the meanings of everyday buildings for their users. Professor Rapoport uses examples and vignettes, drawn from many cultures and historical eras as well as contemporary America, to explicate a new framework for understanding how the built environment comes to have meaning, both for individual people and whole societies.
Contextual Design: Design for Life, Second Edition, describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic CD approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people's lives has fundamentally changed. Contextual Design V2.0 introduces both the classic CD techniques and the new techniques needed to "design for life", fulfilling core human motives while supporting activities. This completely updated and revised edition is written in a clear, informal style without excessive jargon, and is the must-have book for any UX Design library. Users will find coverage of mobile devices and consumer and business products, all illustrated with new examples, case studies, and discussions on how to use CD with the agile development and other project requirements methods. - Provides tactics on how to gather detailed data on how people live, work, and use products - Helps develop a coherent picture of a whole user population - Presents tactics on how to use the seven "Cool Concepts" to support core human motives and generate new product concepts guided by user data, ideation techniques, and principles key to producing a compelling user experience - Explains how to structure the system and user interface to best support the user across place, time, and platform
In this original text/reference, Bela H. Banathy discusses a broad range of design approaches, models, methods, and tools, together with the theoretical and philosophical bases of social systems design. he explores the existing knowledge bases of systems design; introduces and integrates concepts from other fields that contribute to design thinking and practice; and thoroughly explains how competence in social systems design empowers people to direct their progress and create a truly participative democracy. Based on advanced learning theory and practice, the text's material is enhanced by helpful diagrams that illustrate novel concepts and problem sets that allow readers to apply these concepts.