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Customer-Anchored Supply Chains introduces oilfield service executives to the twin concepts of customer-anchored supply chains and customer-applications as important concepts for setting supply-chain strategy to build sustainable competitive advantage. Written for the executive responsible for leading the supply chain organization, Customer-Anchored Supply Chains presents leading practices for supply chain, proven in many other industries, in straightforward terms, showing the applicability to the oilfield service industry. The Customer-Anchored Supply Chain: Takes ownership for the broad supply chain from its suppliers suppliers to its customers customers. Segments its business by customer-application to focus its efforts on providing the products and services its customers value as captured in critical success factors. Sets its strategic goals to simultaneously achieve supply-chain imperatives (HS&E and quality), shareholder-driven goals, and customer-anchoring goals. Drives customer requirements deep into the sales and operations planning, manufacturing, and procurement processes. Implements supply-chain initiatives to tighten the links in the supply chain value stream to deliver the products and services the customer wants in short lead times, at the lowest cost and with less inventory. Delivers on the promise of building sustainable competitive advantage.
Supply Chain 4.0 has introduced automation into logistics and supply chain processes, exploiting predictive analytics to better match supply with demand, optimizing operations and using the latest technologies for the last mile delivery such as drones and autonomous robots. Supply Chain 4.0 presents new methods, techniques, and information systems that support the coordination and optimization of logistics processes, reduction of operational costs as well as the emergence of entirely new services and business processes. This edited collection includes contributions from leading international researchers from academia and industry. It considers the latest technologies and operational research methods available to support smart, integrated, and sustainable logistics practices focusing on automation, big data, Internet of Things, and decision support systems for transportation and logistics. It also highlights market requirements and includes case studies of cutting-edge applications from innovators in the logistics industry.
"This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.
Supply chains are significant in improving business efficiency. Sustainable supply chains help industries enhance their ecological, monetary, and social performance. Innovative research frameworks as well as the modelling of sustainability issues are significant to different stakeholder’s perspectives. This book guides researchers and practitioners through developing effective sustainable supply chains to meet UN Sustainable Development Goals (SDGs).
Changes in the world economic climate have fundamentally altered not only the way products are created, but also the way businesses form and thrive. Large organizations once grew by swallowing whole the smaller companies with which they worked. Now, growth for both large and small companies is fostered and nurtured by strategic alliances. This timely book illustrates five types of strategic alliances and how to structure them to achieve the goals of the component companies. Drawing from industries such as communications, healthcare, appliances, and defense, the book covers: * How to determine the right type of alliance, and structure it to meet each company’s stated goals * Sharing knowledge and building inter-company teams * Successfully ending an alliance. Filled with sample legal documents and agreements, frameworks and guidelines, the book is an essential resource for companies considering strategic alliances.
Globalization no longer means simply finding low-cost countries for sourcing, but has involved to include the opportunity for growth in Asia’s emerging domestic markets, specifically China. This development results in extended, truly global supply chains and thus places a higher pressure on working capital. Therefore, several definitions of Supply Chain Management already encompass financial aspects and demand a more integrated consideration of material, information, and financial flows within supply chains. However, more precise theory on “Supply Chain Financing” is understudied and initial implementation of related solutions in industry has only gained momentum during and after the economic and financial crises of 2008 and 2009. In contrast to traditional financial instruments for supply chains – for instance trade finance products which have been around for more than a century – Supply Chain Financing leverages larger and influential members of supply chains. These firms might, for instance, provide easier and cheaper access to financing for smaller supply chain members supporting their profitability through renegotiated and reduced purchasing prices. Echoing recent research results on supply chain risk management, other firms may prefer to take on a supply chain perspective and work on creating agile and resilient supply chains. In this context, Supply Chain Financing can be employed to ensure liquidity for crucial upstream and downstream supply chain partners thereby allowing a firm to effectively control risk while making the most of remaining growth opportunities in emerging markets like China!
Supply Chain Excellence is the ultimate supply chain continuous improvement process. It is holistic, ensuring customer satisfaction from the original raw material provider to the ultimate, finished-product consumer. In other words, it is doing business with No Boundaries. When a supply chain achieves Supply Chain Excellence, its links run together into a smooth, agile, continuous flow. No Boundaries introduces you to the Six Levels of Supply Chain Excellence and the eight core competencies necessary for moving up the levels. You will learn how to achieve awesome supply chain results with technology. The supply chains you create with this book will have No Boundaries, resulting in tremendous competitive advantage. Achieving Supply Chain Excellence is a bold new journey, but it is the only way to travel. For those who want to win in today's global marketplace, it's time to begin the journey!
This book covers central issues in mitigating supply chain risks from various perspectives. Today’s supply chains are vulnerable to disruptions that can have a significant impact on firms, business and performance. The aim of supply chain risk management is to identify the potential sources of risks and implement appropriate actions in order to mitigate supply chain disruptions. In this regard, the book presents a wealth of methods, strategies and analyses that are essential for mitigating supply chain risks. As a comprehensive collection of the latest research and cutting-edge developments in supply chain risk and its mitigation, the book is structured into four main parts, addressing supply chain risk strategies and developments; supply chain risk management review; supply chain sustainability and resilience; and supply chain analysis and risk management applications. The contributing authors are leading academic researchers and practitioners, who combine findings and research results with a practical and contemporary view on how companies can best manage supply chain risks and disruptions, as well as how to create resilient and sustainable supply chains. This book can be used as an essential resource for students and scholars who are interested in pursuing research or teaching courses on the rapidly growing field of supply chain management. It also offers an interesting and informative read for managers and practitioners who need to deepen their understanding of effective supply chain risk management.
Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.