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Es fundamental conocer las técnicas más eficaces para lograr el éxito en el lanzamiento de nuevos productos y servicios. Este libro desarrolla los contenidos del módulo profesional de Lanzamiento de Productos y Servicios, del Ciclo Formativo de grado superior de Marketing y Publicidad, perteneciente a la familia profesional de Comercio y Marketing. Lanzamiento de productos y servicios es un manual práctico en el que se abordan aspectos como: --- Idea de negocio. --- Análisis del mercado y generación de ideas. --- Elaboración del argumentario de ventas. --- Presentación del producto o servicio a la red de ventas. --- Desarrollo de acciones promocionales del producto o servicio. --- Programación del lanzamiento e implantación de un producto o servicio en el mercado. --- Organización y presupuesto. --- Medidas de seguimiento y control del lanzamiento de un producto o servicio. El texto se acompaña de gran cantidad de imágenes, esquemas, ejemplos y cuadros de información adicional, que se alternan en todas las unidades con actividades propuestas y actividades resueltas. Cada unidad concluye con un mapa conceptual que permite al alumnado repasar y afianzar lo aprendido, casos prácticos (propuestos y resueltos) y útiles actividades finales. Esta obra también será de utilidad para todos los trabajadores en activo que necesitan actualizar sus conocimientos, en un sector en el que la formación continua y la experiencia contribuyen a la consolidación de su desarrollo personal y laboral, sin olvidarnos de que, para la empresa, contar con profesionales cualificados garantiza en gran medida la consecución de los objetivos comerciales establecidos en el momento en que un producto o servicio es lanzado al mercado. Enrique García Prado es licenciado en Derecho. Cuenta con una extensa experiencia como docente en el campo de la Formación Profesional no reglada. Además, es autor de otros libros de texto y cursos de formación online.
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua
The Latin American Economic Outlook 2021: Working Together for a Better Recovery aims to analyse and provide policy recommendations for a strong, inclusive and environmentally sustainable recovery in the region. The report explores policy actions to improve social protection mechanisms and increase social inclusion, foster regional integration and strengthen industrial strategies, and rethink the social contract to restore trust and empower citizens at all stages of the policy‐making process.
Based on twenty case studies of universities worldwide, and on a survey administered to leaders in 101 universities, this open access book shows that, amidst the significant challenges caused by the COVID-19 pandemic, universities found ways to engage with schools to support them in sustaining educational opportunity. In doing so, they generated considerable innovation, which reinforced the integration of the research and outreach functions of the university. The evidence suggests that universities are indeed open systems, in interaction with their environment, able to discover changes that can influence them and to change in response to those changes. They are also able, in the success of their efforts to mitigate the educational impact of the pandemic, to create better futures, as the result of the innovations they can generate. This challenges the view of universities as "ivory towers" being isolated from the surrounding environment and detached from local problems. As they reached out to schools, universities not only generated clear and valuable innovations to sustain educational opportunity and to improve it, this process also contributed to transform internal university processes in ways that enhanced their own ability to deliver on the third mission of outreach
Vacant urban land--the product of land market activity, the actions of private agents, and the policies of public agents--is an important challenge for policy makers. Vacant lots on the urban fringe and in central and interstitial areas have affected growth patterns in Latin America. Contributors to this book analyze the problems and opportunities related to vacant urban land in five cities: Buenos Aires, Argentina; Rio de Janeiro, Brazil; Quito, Ecuador; Lima, Perú; and San Salvador, El Salvador.