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Information technology has been used in organisational settings and for organisational purposes such as accounting, for a half century, but IT is now increasingly being used for the purposes of mediating and regulating complex activities in which multiple professional users are involved, such as in factories, hospitals, architectural offices, and so on. The economic importance of such coordination systems is enormous but their design often inadequate. The problem is that our understanding of the coordinative practices for which these systems are developed is deficient, leaving systems developers and software engineers to base their designs on commonsensical requirements analyses. The research reflected in this book addresses these very problems. It is a collection of articles which establish a conceptual foundation for the research area of Computer-Supported Cooperative Work.
The design of complex artifacts and systems requires the cooperation of multidisciplinary design teams using multiple commercial and non-commercial engineering tools such as CAD tools, modeling, simulation and optimization software, engineering databases, and knowledge-based systems. Individuals or individual groups of multidisciplinary design teams usually work in parallel and separately with various engineering tools, which are located on different sites, often for quite a long time. At any moment, individual members may be working on different versions of a design or viewing the design from various perspectives, at different levels of detail. In order to meet these requirements, it is necessary to have effective and efficient collaborative design environments. These environments should not only automate individual tasks, in the manner of traditional computer-aided engineering tools, but also enable individual members to share information, collaborate and coordinate their activities within the context of a design project. CSCW (computer-supported cooperative work) in design is concerned with the development of such environments.
Annotation The main goal of the COOP conferences is to contribute to the solution of problems related to the design of cooperative systems, and to the integration of these systems in organizational settings. The main assumption behind the COOP conferences is that cooperative design requires a deep understanding of cooperative work in groups and organizations, involving both artifacts and social practices. The COOP 2002 conference is mainly devoted to the following issues: the gap between 'virtual' and 'material' artifacts in human collaboration; collaboration among mobile actors; the WWW as a platform for cooperative systems and changing practices and organizations in the wake of the cooperative systems.
Computer Supported Cooperative Work (CSCW) is an interdisciplinary research area devoted to exploring the issues of designing computer-based systems that enhance the abilities to cooperate and integrate activities in an efficient and flexible manner for people in cooperative work situations. This volume is a rigorous selection of papers that represent both practical and theoretical approaches to CSCW from many leading researchers in the field. As an interdisciplinary area of research, CSCW brings together widely disparate research traditions and perspectives from computer, human, organisational and design sciences. The papers selected reflect a variety of approaches and cultures in the field. Audience: Of interest to a wide audience because of the huge practical impact of the issues and the interdisciplinary nature of the problems and solutions proposed. In particular: researchers and professionals in computing, sociology, cognitive science, human factors, and system design.
Documents the conference with 57 papers. Among the topics are a multicriteria decision making approach to concurrent engineering in product design, a morphological heuristic for scheduling, multiple-viewpoint computer-aided design models for automotive body-in-white design, product development pract
Computer-supported co-operative work (CSCW) is a research area that aims at integrating the works of several people involved in a common goal, inside a co-operative universe, through the sharing of resources in an efficient way. This report contains the papers presented at a conference on CSCW in design. Topics covered include: techniques, methods, and tools for CSCW in design; social organization of the CSCW process; integration of methods & tools within the work organization; co-operation in virtual enterprises and electronic businesses; CSCW in design & manufacturing; interaction between the CSCW approach and knowledge reuse as found in knowledge management; intelligent agent & multi-agent systems; Internet/World Wide Web and CSCW in design; and applications & test beds.
The second volume of this popular handbook demonstrates the richness and breadth of the IS and IT disciplines. The book explores their close links to the practice of using, managing, and developing IT-based solutions to advance the goals of modern organizational environments. Established leading experts and influential young researchers present introductions to the current status and future directions of research and give in-depth perspectives on the contributions of academic research to the practice of IS and IT development, use, and management.
The advent of the World Wide Web has changed the perspectives of groupware systems. The interest and deployment of Internet and intranet groupware solutions is growing rapidly, not just in academic circles but also in the commercial arena. The first generation of Web-based groupware tools has already started to emerge, and leading groupware vendors are urgently adapting their products for compatibility and integration with Web technologies. The focus of Groupware and the World Wide Web is to explore the potential for Web-based groupware. This book includes an analysis of the key characteristics of the Web, presenting reasons for its success, and describes developments of a diverse range of Web-based groupware systems. An emphasis on the technical obstacles and challenges is implemented by more analytical discussions and perspectives, including that of Information Technology managers looking to deploy groupware solutions within their organizations. Written by experts from different backgrounds - academic and commercial, technical and organizational - this book provides a unique overview of and insight into current issues and future possibilities concerning extension of the World Wide Web for group working.
This book provides practitioners with detailed experiences from industry on the implementation and use of collaboration technologies. Despite the increasing range of applications available - such as video and desktop conferencing systems, workflow management systems and on-line meeting schedulers - there is still little formalized knowledge on how to implement them to maximum effect. This book aims to fill that gap by looking at all the issues from the viewpoint of the implementation team, and focuses on strategies for overcoming various obstacles and measures which can be taken to enable effective use.