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This groundbreaking book addresses the longstanding lack of consensus surrounding the approach to marginalization in tourism. The chapters identify critical components and question the legitimacy of who qualifies as marginalized. Crucially, the book formulates effective solutions to address marginalization within the tourism context. While previous studies in tourism and social sciences have presented diverse conceptualizations and explanations of marginalization, the chapters in this book meticulously scrutinize their contextualization in constructing structural marginalization within the tourism industry. By doing so the book offers a comprehensive understanding of how marginalisation manifests in the complex dynamics within the tourism sector. The chapters unravel the multifaceted dimensions of marginalization, providing a nuanced and informed perspective that contributes significantly to the ongoing discourse on inclusivity and equity within tourism knowledge. This book will be useful to tourism practitioners, academics, students, researchers and policymakers. The chapters in this book were originally published as a special issue of Tourism Recreation Research.
This comprehensive volume seeks out ways in which those who are typically marginalized by, or excluded from, tourism can be brought into the industry in ways that directly benefit them. It addresses the central questions asked by an inclusive tourism approach: Who is included? On what terms? With what significance? Tourism is often understood and experienced as an exclusive activity, accessible only to the relatively wealthy. This volume seeks to counter that tendency by exploring how marginalized groups can gain more control over tourism. The book starts by defining the concept of inclusive tourism and discussing seven different elements which might indicate inclusivity in tourism. Research from a wide range of geographical contexts – from Cambodia to Australia, Sweden, Turkey and Spain – have been drawn upon to illustrate the need for more inclusive tourism. The examples encompass the actions of a multinational tour operator, hotel owners, and social enterprises, while also examining how to ensure tourism is accessible for those with disabilities. Inclusive tourism is offered here as both an analytical concept and an aspirational ideal. The authors hope that this book inspires a restless quest to find ways to include new actors and new places in tourism on terms that are equitable and sustainable. The chapters were originally published as a special issue of the journal Tourism Georgraphies.
Privileged Mobilities contributes to a growing school of critical studies of tourism. Mobility is about power and space. In this anthology, a series of questions are raised regarding privileged mobiles – who travels, where and whence, and why – not least from the standpoint of class, gender, ethnicity and citizenship. The authors portray tourism as a force of re- and de-territorialization: tourism conquers, re-encodes and exploits everything from sea bottom to outer space: places, cultures, histories and life sequences. To paraphrase Guy Debord, tourism “is the mode of appropriation of the natural and human environment by capitalism, which true to its logical development toward absolute domination, can (and now must) refashion the totality of space into its own decor.” In a touristified world, we all become tourists and are fostered to see, experience and act accordingly – whether we want to or not. The tourist emerges as the ideal subject, an a-political being, steeped in experience, adventure and enjoyment.
This book combines studies of inclusivity in tourism with a future lens and provides timely insights into current research and discussions on social inclusion. The chapters examine a range of inclusivity issues and the different ways that inclusive tourism development can be enacted. The volume presents an opportunity to critically consider the different actors and voices in the field of tourism and how to channel these voices and who has the right to do so. It allows us to use our imaginations to consider a future that can be welcoming of different ways of being, doing and knowing to empower all participants in the planning and development of tourism and hospitality.
This book addresses a growing demand to hear the authentic voices and understand the lived tourist experiences of people with disability. The latest volume in The Tourist Experience series challenges what is arguably an exclusionary, marginalising, discriminatory, and ableist (tourism) world.
Inclusion in Tourism provides examples of discrimination and marginalisation in tourism practices and avenues designed to recognise and overcome personal or institutional biases, setting a road map for researchers interested in establishing a more inclusive approach to tourism and tourism research. Logically structured, multidisciplinary in approach, and compiled by a well-known scholar and leader in tourism theory, this volume comprises 13 specially commissioned chapters that provide concrete global examples of overcoming discrimination within tourism institutions, centred around examples of best practice, courses of action, and positive outcomes. Chapters outline, explain and challenge the existing view of tourism theory as inclusionary, destroying the myth that tourism is an equal opportunity endeavour, bringing a new level of scrutiny to "stand-alone" concepts of "discrimination" and "marginalisation" as a long-existing phenomenon in tourism studies. The book begins with an institutionalised and global approach to discrimination, focusing on immigration policy, academic teaching, research, grant policies, and destination image in relation to minorities; and xenophobia. The text then moves to the individual level, discussing aspects of institutionalised discrimination based on individual characteristics, such as sexual orientation, obesity, disability, and gender. International in scope, this book will be of pivotal interest to graduate students, researchers, and practitioners interested in diversity and inclusion.
The contribution of tourism to create an inclusive society requires the adoption of new approaches and strategies that promote the accessibility of tourism destinations, allowing all people, regardless of their health condition, to enjoy tourism experiences. To accomplish this objective, it is of utmost relevance to promote the active involvement of all stakeholders of the tourism system (demand, supply, government entities, and educational institutions) in the creation of accessible and adapted tourism products. However, the scarce literature in this area suggests that the people working in the tourism industry are not usually aware of several needs and travel constraints of persons with disabilities and that the information delivered by traditional information sources to this market is frequently inadequate, inaccurate, or incomplete. Therefore, the information and communication technologies (ICTs) may have a crucial role to overcome the several travel constraints that these people face to plan and carry out a tourism trip as well as to enable supply agents to develop accessible tourism products. Despite this, although in recent years research regarding accessible tourism has increased, the number of studies on the contributions of ICTs for the development of accessible research is scarce. ICT Tools and Applications for Accessible Tourism provides theoretical and practical contributions for accessible tourism in the growing tourism market for social responsibility issues and as an excellent business opportunity. Chapters within this critical reference source cover the academic discussion of global accessible tourism, increased knowledge of disabilities, ICTs that can be used, and emerging technologies. This book is intended for all practitioners in the tourism industry along with IT specialists, government officials, policymakers, marketers, researchers, academicians, and students who are interested in the latest tools, technologies, and research on accessible tourism.
This book explores the intersection of gender and disability in the context of tourism. In part, the book foregrounds feminist theorising of intersectionality by examining how gender can overlap with other social identities to contribute to more systemic oppression, domination, discrimination, and marginalisation of certain categories of people. Our point of departure is that disability does not operate in isolation as it is constituted and experienced within an already gendered social and tourism environment. With substantial research on the intersection of gender and tourism on the one hand, and the intersection of disability and tourism on the other hand, the interconnectedness of gender and disability and the implications this has on tourism policy and practice remains understudied. Thus, the book provides a critical lens that helps unpack underlying assumptions about gender and disability while questioning the dominant ideas about gender and disability reproduced through tourism policies and institutional practices in an African context. This book will be of interest to scholars and researchers in Gender Studies, Disability Studies, and Tourism Studies, particularly those with a research interest in Africa.
Full accessibility for people with reduced mobility, applied to tourism, is difficult to achieve and should not be seen in an absolute way, but as a concern to make tourism services more accessible and focused on the specific and individual needs of people as tourists, and national and regional entities should adopt good practices in order to build a tourism of all, for all. In this study the Delphi method was used. The objectives were defined as to analyze the competitiveness of a destination for people with reduced mobility, to analyze if Lisbon is attractive and inclusive taking into account the infrastructures, services, hospitality, tourist attractions and accessibility, in order to answer the general objective - to verify the accessibility and attractiveness of the city of Lisbon as a tourist destination. This qualitative methodology was specified and supported with a quantitative methodology, where through a content analysis and the statistical data collected in the interviews, it was delimited, after a degree of agreement among the specialists, certain characteristics and fundamental elements to take into account for the accessibility of Lisbon for people with reduced mobility that influence its competitiveness with other tourist destinations. The results obtained in the study show that the factors and resources of Lisbon are increasingly accessible to people with reduced mobility. It was concluded that entertainment, general and tourism infrastructures, accommodations, the various activities and cultural resources and the quality of services, are the ones that present the greatest accessibility for people with reduced mobility.