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Your first business process management (BPM) projects, although radically different in the tooling and the methodology for those people who are directly involved in the project, will be chartered, funded, measured, and managed as with any other IT project. However, for an enterprise to accelerate the radical value that a BPM project proves, the enterprise must transform. Change must occur around projects. Funding, staffing, governance, infrastructure, and virtually every aspect of how BPM solutions are implemented, must change before the enterprise can mature to meet those strategic goals that accelerate the value of BPM beyond a handful of projects. This change is the BPM transformation. Unlike the challenges of the first few BPM projects, this transformation represents an unprecedented challenge to those enterprises that are midway through the pursuit of BPM excellence. This IBM® RedpaperTM publication seeks to eliminate the uncertainty that organizations face in this next generation of BPM, maturing beyond the success of BPM projects. The goals and concepts of dozens of mature BPM organizations are consolidated here and categorized to provide you with clear mandates, with hope that this clarity will provide purpose, and that this purpose will drive excellence. The audience for this IBM Redpaper includes Executive Sponsors, Team Leaders, Lead Architects, Infrastructure Owners, and in general, anyone interested in transforming the enterprise around BPM principles to create a Center of Excellence (CoE).
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations.
This book publicizes the winning case studies from the annual BPM awards. Now in their 19th year, the Global Awards for Excellence in BPM and Workflow recognize organizations that excel in implementing innovative Business Process Management solutions to meet strategic business objectives.
Your first Business Process Management (BPM) project is a crucial first step on your BPM journey. It is important to begin this journey with a philosophy of change that allows you to avoid common pitfalls that lead to failed BPM projects, and ultimately, poor BPM adoption. This IBM® Redbooks® publication describes the methodology and best practices that lead to a successful project and how to use that success to scale to enterprise-wide BPM adoption. This updated edition contains a new chapter on planning a BPM project. The intended audience for this book includes all people who participate in the discovery, planning, delivery, deployment, and continuous improvement activities for a business process. These roles include process owners, process participants, subject matter experts (SMEs) from the operational business, and technologists responsible for delivery, including BPM analysts, BPM solution architects, BPM administrators, and BPM developers.
Business Process Management (BPM) is about managing all the work that is necessary for delivering an end product or service. This book is well-suited for teaching an academic course as a part of a final year Bachelor and Master Degree programs in ITC, Management, and also, other related disciplines. It can also be used for conducting an equivalent training programme for in-house professionals. Although no book can be a substitute for the wide and varied experience of an instructor, this book will help the instructor to concentrate on teaching rather than worrying about creating the teaching material and assembling the student material. In view of the likely differences in background of the readers, some material has been placed into appendices to enable them to read on a need to know basis. Besides, this book, in its present form, is equally useful for the professionals, who wish to grasp the essentials of BPM without attending a formal instructional course. KEY FEATURES  Chapters are appropriately organized as per the process life cycle  Written in bullet format for easy grasping  Comprises theory and its applications systematically  Emphasizes relevant deployment issues  Separate chapter on Performance Monitoring  Highly illustrative with diagrams and sketches  Separate appendix on BPMS TARGET AUDIENCE  ME (Computer Science/ Engineering/Technology)  MBA (Information Systems)  MCA students
An enterprise can gain differentiating value by aligning its master data management (MDM) and business process management (BPM) projects. This way, organizations can optimize their business performance through agile processes that empower decision makers with the trusted, single version of information. Many companies deploy MDM strategies as assurances that enterprise master data can be trusted and used in the business processes. IBM® InfoSphere® Master Data Management creates trusted views of data assets and elevates the effectiveness of an organization's most important business processes and applications. This IBM Redbooks® publication provides an overview of MDM and BPM. It examines how you can align them to enable trusted and accurate information to be used by business processes to optimize business performance and bring more agility to data stewardship. It also provides beginning guidance on these patterns and where cross-training efforts might focus. This book is written for MDM or BPM architects and MDM and BPM architects. By reading this book, MDM or BPM architects can understand how to scope joint projects or to provide reasonable estimates of the effort. BPM developers (or MDM developers with BPM training) can learn how to design and build MDM creation and consumption use cases by using the MDM Toolkit for BPM. They can also learn how to import data governance samples and extend them to enable collaborative stewardship of master data.
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Seize the competitive advantage with BPM at the heart of your strategy Value-Driven Business Process Management provides the rationale and methods for using business Process Management (BPM) to gain clarity on how your business operates and develop the ability to put new ideas into action quickly. You learn how to redirect your focus from a "method-and-tool" view of BPM to a more broadly informed view of BPM as a powerful management approach. Peter Franz, Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient and agile business processes. Dr. Mathias Kirchmer, Accenture's Executive Director for Business Process Management, leads the global BPM-Lifecycle Practice, as well as the program for the development of Accenture's Business Process Reference Models across industries and functional areas.
In the context of daily business, ad hoc processes are those activities and events that occur within an organization's operations that typically are undocumented or unmonitored. At times, these ad hoc processes can seem chaotic and unpredictable. In many cases, these "off the platform" processes represent an opportunity for you to realize visibility into your organization operations. By taking advantage of the benefits of business process management (BPM) and IBM® Business Process Manager solutions, you can bring order and stability to these business processes and improve the organization's agility in order to stay adaptive and competitive. This IBM RedpaperTM publication presents examples and a case study that illustrate how having a choice of where on the ad hoc spectrum you operate your business is both necessary and vital to producing better outcomes and achieving agility. You need agility to stay relevant and to survive. The intent of the prescriptive framework in this paper is to give you the confidence and motivation to choose how much business agility you want and to begin achieving it. This paper is intended for Executive Sponsors, Team Leaders, Lead Architects, and anyone interested in adding business agility and ad hoc processes to their enterprise.