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Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!
The must-read summary of Gary Blair's book: "Everything Counts: 52 Remarkable Ways to Inspire Excellence and Drive Results". This complete summary of the ideas from Gary Blair's book "Everything Counts" shows how world-class results are the product of world-class habits and activities. In his book, Gary Blair explains that everything you do, say, or think has consequences and even the small things can produce quality results. By reading this summary you will learn the key principles and how you can apply them to your business relationships and personal life. Added-value of this summary: • Save time • Understand key concepts • Expand your business knowledge To learn more, read "Everything Counts" and find out how you can start applying key principles to achieve world-class results in everything you do.
For the first time, a bourgeois Catholic family tells their extraordinary story of working for the French Resistance in Nazi-occupied Paris during WW2. “ . . . a mix of history, biography and memoir which reads like a nerve-racking thriller.” —Guardian In the autumn of 1943, André Boulloche became de Gaulle’s military delegate in Paris, coordinating all the Resistance movements in the 9 northern regions of France—only to be betrayed by one of his associates, arrested, wounded by the Gestapo, and taken prisoner. His sisters carried on the fight without him until the end of the war. André survived 3 concentration camps and later became a prominent French politician who devoted the rest of his life to reconciliation of France and Germany. His parents and oldest brother were arrested and shipped off on the last train from Paris to Germany before the liberation, and died in the camps. Since then, silence has been the Boulloches’s answer to dealing with the unbearable. This is the first time the family has cooperated with an author to recount their extraordinary ordeal.
A practical pathway to a meaningful life and courageous leadership In The Courage Playbook: Five Steps to Overcome Your Fears and Become Your Best Self, Gus Lee, bestselling author and leadership expert, delivers an astonishing reveal that with moral courage, we can overcome our fears. This is a practical guide to gaining your courage to live rightly, treat others without bias and lead inspirationally. Readers will acquire Five Steps to Courage, 3 NO’s, 3 GO’s and Courageous Communication Plays. These lend deeper meaning to life, strengthen our character, improve relationships and allow us to help others for the common good. They lead to contentment, love and even happiness. The Playbook is a practical, behavior-based “Other-Help” guide that equips us more effectively than the worried “self-help” approach. The Courage Playbook includes: Skills and strategies for healthfully and authentically deploying courage in your life Ways to actually solve tough moral problems and conflicts at their root cause, genuinely help others, model strength and close the “Courage Gap” Methods for courageous and inspirational communication and leadership for all manner of situations – professionally, personally, relationally and organizationally Designed for people in all circumstances, to include young professionals, executives and leaders, The Courage Playbook belongs on the desks and libraries of business organizations, government agencies, healthcare, education, non-profits, military units, public safety organizations and on the bedside table of all people who want a seriously effective pathway to deeply improve themselves.
Bestselling author Bear Grylls is best known for his seven seasons on National Geographic's Man vs. Wild, his current NBC TV series, Running Wild with Bear Grylls, and his adventures climbing ice cliffs, running through forest fires, and parachuting from balloons. In Soul Fuel, Bear shares the backstories behind many of his most daring expeditions and how his faith gave him the purpose and power to carry on. In 365 devotions he explores themes of hope, courage, risk, heaven, and more. Soul Fuel is perfect for: Men and women Self-purchase or a gift for anyone wanting to deepen their faith Fans of Bear's TV series and those who love to read about survival Nature has taught Bear some important lessons, and behind every feat is a story of grit, determination, and strength found in faith. By reading Soul Fuel, you will discover: How to find joy during the most difficult times The importance of hope and taking risks How to create courage despite anxiety and fear Bear wants others to know, "I often don't feel very strong. Life can be a battle. We all feel that from time to time. But any strength I do have seems to come in the quiet moments at the start of my day. It comes when I am on my own, on my knees. It comes from taking time to be still with God. . . . So for me, starting my day like this really helps. It is like food. Like good fuel for the soul."
Develop and enhance Leadership Courage to exceed every expectation! Everyday Courage for School Leaders examines the inner strength, will power, and resilience with which principals and administrators can face the daily challenges and expectations of educating all students. Based on three foundational ideas at the core of courage, this thought-provoking guide includes: • How to Take Action: make specific plans to activate moral courage, intellectual courage, empathetic courage, and disciplined courage • Daily Practices: exercises in accountability, trust, and risk-taking maintain courageous leadership for equity, excellence, and inclusion • Courage Quotient: assess and consider your areas of strength and opportunities for growth
This two-volume work examines far-reaching debates on the concept of courage from Greek antiquity to the Christian and mediaeval periods, as well as the modern era. Volume 1 begins with Homeric poetry and the politics of fearless demi-gods thriving on war. The tales of lion-hearted Heracles, Achilles, and Ulysses, and their tragic fall at the hands of fate, eventually give way to classical views of courage based on competing theories of rational wisdom and truth. Fears of the enemy and anxieties about suffering and death are addressed through the lenses and teachings of medicine, geography, military history, moral philosophy, and metaphysics. For early Christian thinkers, the ethics of fear, fate, and fealty to the Almighty supplant the voice of reason and the wisdom of virtue. Much of Christian doctrine's history is a long journey towards bridging the gap between Greek philosophy and devotion to God and spirits in heaven. Some Church Fathers attempt to dispel the fear of suffering through a joyful craving for martyrdom and the eternal blessings that follow. Others show openness to one or more of the following principles: the abstractions of moral philosophy, the metaphysics of Gnostic enlightenment, the gift of free will and intentionality, the growth of church authority and hegemony, and the intrinsic worth of life on Earth. Augustine, Ambrose, Cassian, and Chrysostom play a central role in revisiting the foundations of Christian fortitude along some or all of these lines. They lay the groundwork for the scholastic adaptations of faith-based rationalism proposed by Peter Lombard, Philip the Chancellor, Albert the Great, and Thomas of Aquinas. The mediaeval period ends with church dissidents and Protestant Reform leaders condemning Rome’s corruption and calling for a return to early Christian faith and the courage of godly fear, submission, suffering, and fate.
Like cancer untreated, PTSD can kill--if not the body-- the mind and soul. Linda King has portrayed, in real-time, what it is like to live with full-blown post-traumatic stress disorder. With My Face to the Wind is not only for those who have PTSD, or those who support friends and family with PTSD, but it is also for professionals who want a window into the mind and heart of someone struggling to overcome PTSD. With this 2021 revision, Linda hopes that readers who have lived with the symptoms of this disorder (which often goes undiagnosed) will learn coping skills, along with hope and faith to continue on their journey. Linda King's "With My Face to the Wind" is an inspiring read like no other. Her story is one of the tragedies and triumphs, with tears and laughter guiding the way. Mrs. King knows how to tell her tales and pushes her readers to better themselves--by accepting themselves. I suggest this book to anyone--PTSD suffers, mis-understood teenagers, and those who are perfectly fine. This book will lead you to your best self. -Anna Katherine Beerman While sharing some of her personal tragedies, Linda King weaves just enough verifiable psychological content (without causing brain freeze) to know that she's done her homework. Her wit and humor shine through just in the nick of time. . . -Rhonda B. Holmes, Author, The WORD Diet What you have written is too powerful to be read in one or two settings. As a registered nurse I've been accustomed to reading professional abstracts and journals quickly and incorporating new learning into my nursing practice. It was the unanticipated emotional impact that caused me to read it in small "doses" spread over a couple of months. . . . and your format of introducing that information throughout the book as it coincided with stages in your own emotional journey, will make it much easier for individuals affected by PTSD to understand and apply it to their own circumstances. -Elen Wright, R.N
Published by Methuen Drama, the collected dramatic works of Bertolt Brecht are presented in the most comprehensive and authoritative editions of Brecht's plays in the English language. The fifth volume in the Brecht Collected Plays series brings together two of Brecht's best-known and most frequently performed and studied plays: Life of Galileo and Mother Courage and Her Children. Galileo, which examines the conflict between free inquiry and official ideology, contains one of Brecht's most human and complex central characters. Temporarily silenced by the Inquisition's threat of torture, and forced to abjure his theories publicly, Galileo continues to work in private, eventually smuggling his work out of the country. As an examination of the problems that face not only the scientist but also the whole spirit of free inquiry when brought into conflict with the requirements of government or official ideology, Life of Galileo has few equals. Mother Courage is usually seen as Brecht's greatest work. Remaining a powerful indictment of war and social injustice, it is an epic drama set in the seventeenth century during the Thirty Years' War. The plot follows the resilient Mother Courage who survives by running a commissary business that profits from all sides. As the war claims all of her children in turn, the play poignantly demonstrates that no one can profit from the war without being subject to its terrible cost also. The translations are ideal for both study and performance. The volume is accompanied by a full introduction and notes by the series editor John Willett and includes Brecht's own notes and relevant texts as well as all the important textual variants.