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`An invaluable resource book for anyone (counsellors, EAP providers and companies) involved in workplace counselling. Helpful and informative, it is set to become a classic text in its field' - Counselling, The Journal of the British Association for Counselling `Accessible and meaningful... a valuable contribution to the growing body of literature on counselling in specific contexts, and Michael Carroll is to be congratulated for his skill in pulling together so many strands that influence the workplace counsellor's role' - Human Resource Management Journal Hand-in-hand with the increase in numbers of organizations offering counselling for their employees comes a growing demand f
Annotation. "Counselling in the Workplace also offers a unique management training programme for both counsellor-managers and non-counselling managers. The book is essential reading for counsellors, human resource managers, workplace supervisors, trade union officials and all those involved in decision-making with regard to employee counselling."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved.
Effective corporate initiatives and processes are the bedrock of successful organizations; the Developing Practice series provides manager with essential frameworks to identify, formulate and implement the best policies and practice in the management and development of people.
“The strength of Adrian Coles’ book is its basis in his extensive knowledge of workplace counselling in Britain and his wide knowledge and relationships with those who work in the area. What is magical about his book is his use of examples. Throughout, real life examples of workplace counselling, dilemmas, organisational and many other issues, help to illuminate concepts and bring theory down to earth.” Michael Carroll, chartered counselling psychologist and Visiting Industrial Professor, University of Bristol. This book is a thorough exploration of the people and practices involved in the provision of counselling in the workplace. It addresses questions such as: ·Why do employees need to be counselled in the workplace? ·Why is counselling in this context so different from counselling in other environments? ·Why are some workplace counsellors hard to manage? Counselling in organisations is complicated because of the many different and conflicting interests of individuals involved in an organisation. A workplace counsellor needs to be aware of the many roles within an organisation and how those roles are perceived by different members of the organisation. Moreover, workplace counsellors need to know how to provide effective help for employees, and in particular, why this may need to be measured and evaluated by organisations. Written predominantly from a psychodynamic perspective, the book looks at the complex conscious and unconscious roles that counsellors adopt in organisations and explores different approaches to providing counselling at work. The multitude of conflicting boundary issues present in workplace counselling are thoroughly explored - in particular, the differences between being a counsellor in a workplace and a counsellor in private practice. Counselling in the Workplace also offers a unique management training programme for counsellor-managers and non-counselling managers. The book is essential reading for counsellors, human resource managers, workplace supervisors, trade union officials and all those involved in decision-making with regard to employee counselling.
The average 21st-century career is one of constant change: an individual can no longer expect to remain with one organisation his or her entire life, achieving managerial status through natural progression. Today's job market requires constant re-training and adjustment because of skills obsolescence, age discrimination and technological illiteracy. On the other hand, younger or less qualified workers find it difficult to enter the labour market because of a lack of skills or experience. Career counsellors should be able to help clients to navigate this difficult and changing role. The book offers a practical framework within which the career counsellor can work. The text explains the role of the career counsellor within the organisation; discusses the key concepts that influence career behaviour; explains the use of counselling and guidance tools and techniques; offers insight into the profession and practice of career counselling; and provides guidance within an international and a South African context. Integrating theoretical and practical perspectives, this book offers a comprehensive overview of career counselling and guidance services, practices, tools and techniques in an organisational context. It consists of five chapters, each of which has a summary, key terms and review an discussion questions.
`An invaluable resource book for anyone (counsellors, EAP providers and companies) involved in workplace counselling. Helpful and informative, it is set to become a classic text in its field′ - Counselling and Psychotherapy, The Journal of the British Association for Counselling and Psychotherapy `Accessible and meaningful... a valuable contribution to the growing body of literature on counselling in specific contexts, and Michael Carroll is to be congratulated for his skill in pulling together so many strands that influence the workplace counsellor′s role′ - Human Resource Management Journal Hand-in-hand with the increase in numbers of organizations offering counselling for their employees comes a growing demand for counsellors who are skilled not only in helping the individual but also in managing the counselling process within a workplace setting. This practical book provides core guidance on how to operate best in an employee-counsellor role and how to tackle the issues such a role raises. Michael Carroll presents a generic, integrative model of employee counselling which shows readers how to organize, administer and manage the counselling process, from assessment to termination, within an organizational setting. In so doing, he discusses the tasks and responsibilities of employee counsellors, covering such vital areas as: how to contract with organizations; the impact of the organization on the counselling process; evaluation; ethical dilemmas; loyalty clashes; and training and supervision.
An excellent introduction.... Readers of this journal looking for a brief but comprehensive introduction to the field of stress management will find this book to be more than adequate for this purpose. Perhaps the book's greatest strength is the way it has managed to combine insights and research from both occupational psychology and clinical psychology to tackle workplace stress. Cary Cooper would surely be pleased with the authors' efforts at what he has termed "clinical occupational" psychology' - "International Journal of Social Psychiatry " This practical guide focuses on the intervention strategies which can be employed by counsellors to help individuals suffering from emotional and physiological stresses engendered in the workplace. With key points illustrated by case studies, chapters define the nature of occupational stress and provide information about the emotional, behavioural, physiological and cognitive symptoms which can occur. The authors also discuss the factors influencing the problem: factors which can be tied to the individual, to the work setting and to the larger social context. Specific coping strategies explored are targeted both at the individual, for example relaxation training and stress management programmes, and at the workplace, for instance job redesign and career planning. Finally, methods that practitioners can use to evaluate their interventions are presented in detail.
This major handbook covers all aspects of counselling within an organizational context, The authors provide a thorough examination of all the key areas and concerns in the field, including: models of counselling in organizations; assessing the organization for counselling provision; introducing counselling into the organization; how the organization can impact on the counselling process; understanding and working with the organization as a counsellor; evaluating counselling provision within organizations; and training and supervising counsellors working with organizations.
This book examines the use of Employee Assistance Programs (EAPs). It describes the nature, theory and practice of the EAPs and their use in combatting stress in the workplace.
Praise for the First Edition: `For those of you who wonder if the counselling approach is of much use for career guidance, this book should be informative. The importance of working with insight into client feelings is exemplified by insights into the need to address and work through feelings so that blocks to career interest and good decision-making can be overcome... The book outlines basic counselling skills and more complex ones and many straightforward exercises; ways of generating career options; career drivers and satisfiers; decision-making exercises; and guidelines for investigating careers... This text has made me more aware of the importance of thinking in terms of counselling and group counselling in the work I do relating to careers′ - Guidance Matters Career counselling is often mistakenly described as giving people advice on finding the best career path. This fully revised and updated second edition of Career Counselling explains what career counselling actually is, why people seek it, and indicates the many contexts where it is used. It describes in detail the skills, tools and techniques of career counselling, useful to both professional career counsellors and those for whom career counselling is just part of their work. This practical guide examines the issues typically brought to career counselling, and includes a completely new chapter on the role of career counselling within organisations. Other areas covered include: o the dilemmas of independent and in-house career counsellors o screening and contracting o ways of facilitating decision-making and managing `blocks′ o self-management and continuing professional development. Career Counselling, Second Edition stresses the importance of adopting a `whole person′ approach whilst maintaining a career focus. Illustrated throughout by case studies from the authors′ experience, the book draws on approaches ranging from the humanistic work of Carl Rogers to solution-focused counselling. The book contains an invaluable resources section and includes a brand new appendix containing photocopiable exercises which practitioners and their clients can use in conjunction with their counselling sessions. Robert Nathan is Managing Director of Career Counselling Services, London.