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“This book has the potential to transform not only organizations but also the lives of all they employ and serve.” –Margaret (Peg) Wichrowski, MSN, RN Staff Nurse, Molecular Imaging and Nuclear Medicine Long Island Jewish Medical Center (LIJMC), Northwell Health “Dr. Cynthia Clark has taken incivility, a complex and critical subject, and provided an incredibly informative and useful blend of how it affects people, particularly healthcare professionals… [T]his book reflects a synthesis of years of study integrated with real experience to help those in healthcare organizations elevate the care environment with civility and kindness.” –David Fryburg, MD President, Envision Kindness “What a scholarly, literary masterpiece on individual and organizational civility… Dr. Clark’s conceptual model of a ‘Culture of Belonging’ is brought to life by her comprehensive coverage of evidence-based practices and practical tools to apply, create, and sustain healthy work environments. A must-read for healthcare and academic leaders!” –Remy Tolentino, MSN, RN, NEA-BC System Vice President, Nursing Workforce & Leadership Development Baylor Scott & White Health Nursing Institute/Center for Nursing Leadership Powerful change can happen when healthcare professionals stand together and amplify the dialogue of civility. Incivility and other workplace aggressions have a significant impact on the lives of healthcare professionals, faculty, and students, as well as the patients and families in their care. Incivility in academic and practice environments can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, and organizations. These behaviors can fracture relationships and result in life-threatening mistakes, preventable complications, harm, or even the death of a patient. In Core Competencies of Civility in Nursing & Healthcare, Cynthia Clark—a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all—provides an abundance of practical solutions to create and sustain communities of civility, diversity, inclusion, and respect in academic and healthcare environments. Using a wealth of evidence-based interventions, hands-on tools, and scholarly resources, this book expands current thinking on the topic of civility to create and support healthy, productive work and learning environments for the benefit of all. TABLE OF CONTENTS Chapter 1: What Is Civility, and Why Does It Matter? Chapter 2: The Detrimental Impact of Workplace Aggression Chapter 3: The Power and Imperative of Self-Awareness Chapter 4: Practicing the Fundamentals of Civility Chapter 5: Honing Communication Skills and Conflict Competence Chapter 6: The Power of Leadership, Visioning, and Finding Our WHY Chapter 7: Optimizing Self-Care and Professional Well-Being Chapter 8: Leadership Support and Raising Awareness for Organizational Change Chapter 9: Galvanizing a High-Performing Civility Team Chapter 10: Develop, Implement, and Evaluate a Data-Driven Action Plan Chapter 11: Securing Civility Into the Organizational Culture Through Policy Development Chapter 12: Celebrating Civility: A Powerful Engine to Uplift and Transform the Profession
"The consequences of incivility have a significant impact on the lives of healthcare faculty, students, and professionals as well as the patients and families they serve. Incivility in the patient care environment can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, organizations. These behaviors can result in life-threatening mistakes, preventable complications, harm, or death of a patient. In Core Competencies of Civility, Cynthia Clark, a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all, provides practical solutions for creating and sustaining communities of civility, diversity, inclusion and respect in healthcare education and work environments. A firm commitment to respect and civility is a critical step toward achieving optimal patient care and high reliability in health care. The book provides evidence-based strategies and solutions to foster civility and healthy academic and practice environments at both the individual and organizational levels. Rather than dwelling on the negative aspects of incivility and other workplace aggressions, this book expands current thinking in nursing to build healthy, productive work and learning environments"--
Provides resources, conceptual models, exemplars, and practical tools to promote civility, professionalism, and ethical practice for all healthcare professionals. The practical, evidence-based interventions are immediately implementable.
Provides resources, conceptual models, exemplars, and practical tools to promote civility, professionalism, and ethical practice for all healthcare professionals. The practical, evidence-based interventions are immediately implementable.
This highly anticipated, fully revised second edition revisits and augments the award-winning Creating & Sustaining Civility in Nursing Education. In this comprehensive new edition, author Cynthia Clark explores the problem of incivility within nursing academe and provides practical solutions that range from ready-to-use teaching tools to principles for broad-based institutional change. She further explores the costs and consequences of incivility, its link to stress, ways to identify the problem, and how to craft a vision for change – including bridging the gap between nursing education and practice. Rather than dwell on the negative, this book focuses on solutions, including role-modeling and mentoring, stress management, and positive learning environments. Nurse educators at all levels will appreciate the variety of evidence-based strategies that faculty – and students – can implement to promote and maintain civility and respect in the education setting, including online learning.
Now in its sixth edition, this highly popular text covers the range of ethical issues affecting nurses and other healthcare professionals. Authors Simon Robinson and Owen Doody take a holistic and practical approach, focused in the dialogue of ethical decision making and how this connects professional, leadership and governance ethics in the modern healthcare environment. This focuses on the responsibility of professionals and leaders, and the importance of shared responsibility in the practice of healthcare. With a foreword by the eminent medical ethicist Alastair Campbell, the revised edition includes contemporary topics, such as the duty of candour, recent cases, such as the Mid Staffs scandal, and ethical perspectives on vulnerable groups, such as; persons with intellectual/learning disability, dementia and those with an enduring mental illness. It builds on professional identity and personal development as part of ongoing learning, individual and organizational, and provides interactive ways that helps the reader to develop reflective ethical practice. This text aims to enable ethical engagement with the ever changing healthcare environment, and is a must-have for anyone serious about ethics in healthcare. Holistic and practice relevant approach New perspectives on vulnerable groups, such as persons with intellectual/learning disability, dementia and those with an enduring mental illness Descriptive (including moral psychology) as well as normative ethical theory Promoting dialogue and engagement with practice, practitioners, patients and families Development of professional ethical skills Connecting professional ethics to leadership, governance and social ethics Highly accessible format Case studies/Scenarios presented within chapters and pause for thought exercises to promote dialogue and engagement Suitable for pre/post registration nurses, students, health care professionals
This is a unique, innovative professional nursing ethics textbook designed specifically for all practicing nurses and to meet the educational needs of all nursing students, including RN to BSN and RN to MSN students. Written by experts in the field, it discusses ethical concepts relevant to the registered nurse who has practiced for several years but is learning higher level concepts and applications. This text addresses different areas of professional practice and is rich with case studies illustrating the need for ethical competence and decision making. The book fulfills the necessary criteria for the AACN Essentials for Baccalaureate Education and the QSEN and IOM competencies. It also integrates relevant provisions and statements from the revised Code for Nurses (ANA, 2015). Clear and concise, the text relates content to the nurse's current practice and introduces a framework for the development of ethical competence, from recognition of an ethical situation to implementation of a justifiable action. A decision-making model that includes elements of care and virtue ethics is also included. Essential communication and conflict skills are addressed, in addition to the role of the ethics committee and ethics consultation. The book discusses common ethical issues likely to be encountered, how to recognize and address moral distress, and ethical practice as it relates to research, quality, and safety. Case studies that incorporate evidence-informed research provide the opportunity to develop ethical skills and apply decisionmaking principles. Relevant QSEN competencies and provisions and statements from the ANA's revised Code for Nurses (2015) are featured in each chapter. Interactive exercises and questions and PowerPoints provide further opportunity for critical thinking. KEY FEATURES: Addresses the specific needs of practicing nurses and students in the RN to BSN and RN to MSN courses Fulfills AACN Essentials, IOM competencies, and QSEN KSAs Integrates relevant provisions and statements from the revised Code for Nurses (ANA, 2015) Builds upon previous practice experience Discusses ethical competence in a variety of practice environments Includes case studies to apply ethical competencies
For courses in nursing leadership and management in programs, including baccalaureate degrees in generic and BSN completion, and graduate-level nursing programs. The essential information and key skills nurses need to become effective managers and leaders More than ever before, today’s rapidly changing, volatile healthcare environment demands highly developed management skills and superb leadership. Effective Leadership and Management in Nursing will help both practicing and student nurses manage successfully today, as well as into the future. This book combines practicality with conceptual understanding, tapping expertise of contributors from many relevant disciplines, especially healthcare management professionals. Updated to reflect the current state of healthcare, the 9th edition offers new or expanded coverage of the Affordable Care Act; evolving models of healthcare; cultural and gender diversity; quality management; emotional leadership; social media; harassing, bullying, and lack of civility in healthcare; emergency preparedness for terrorism, disasters, and mass shootings; and prevention of workplace violence. Two new chapters round out this award-winning text: “Understanding Legal and Ethical Issues” and “Imagining the Future.” Also available packaged with MyLab™ Nursing or via Pearson eText. MyLab is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. MyLab Nursing helps students master key concepts, prepare for success on the NCLEX-RN® exam, and develop clinical reasoning skills. Pearson eText offers a simple-to-use, mobile, personalized reading experience that lets instructors connect with and motivate students – right in their eTextbook. Note: You are purchasing a standalone product. Students, if interested in purchasing this title with MyLab, or via Pearson eText, ask your instructor to confirm the correct ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyLab, search for: 0134848640 / 9780134848648 Effective Leadership and Management in Nursing Plus MyNursingLab with Pearson eText -- Access Card Package, 9/e Package consists of: 0134153111 / 9780134153117 Effective Leadership and Management in Nursing, 9/e 013476093X / 9780134760933 MyNursingLab with Pearson eText -- Access Card -- for Effective Leadership and Management in Nursing, 9/e If you would like to purchase the Pearson eText version, search for: 0134873564 / 9780134873565 Pearson eText Effective Leadership and Management in Nursing -- Access Card, 9/e
Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.