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What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the pressure is on. Craig Weber provides managers and team leaders with the communication tools they need to ensure that the team remains on track even when dealing with its most troublesome issues, responds to tough challenges with greater agility and skill, and performs brilliantly in circumstances that incapacitate less disciplined teams. Craig Weber is an international consultant specializing in team and leadership development.
The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts. With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy. In Influence in Action, Weber goes deeper, showing you how to put these principles into practice―using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you. Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They’re eager to be more engaged. They’re raring to make a difference. And what is leadership if not influence in action?
What Duke Ellington and Miles Davis teach us about leadership How do you cope when faced with complexity and constant change at work? Here’s what the world’s best leaders and teams do: they improvise. They invent novel responses and take calculated risks without a scripted plan or a safety net that guarantees specific outcomes. They negotiate with each other as they proceed, and they don’t dwell on mistakes or stifle each other’s ideas. In short, they say “yes to the mess” that is today’s hurried, harried, yet enormously innovative and fertile world of work. This is exactly what great jazz musicians do. In this revelatory book, accomplished jazz pianist and management scholar Frank Barrett shows how this improvisational “jazz mind-set” and the skills that go along with it are essential for effective leadership today. With fascinating stories of the insights and innovations of jazz greats such as Miles Davis and Sonny Rollins, as well as probing accounts of the wisdom gleaned from his own experience as a jazz musician, Barrett introduces a new model for leading and collaborating in organizations. He describes how, like skilled jazz players, leaders need to master the art of unlearning, perform and experiment simultaneously, and take turns soloing and supporting each other. And with examples that range from manufacturing to the military to high-tech, he illustrates how organizations must take an inventive approach to crisis management, economic volatility, and all the rapidly evolving realities of our globally connected world. Leaders today need to be expert improvisers. Yes to the Mess vividly shows how the principles of jazz thinking and jazz performance can help anyone who leads teams or works with them to develop these critical skills, wherever they sit in the organization. Engaging and insightful, Yes to the Mess is a seminar on collaboration and complexity, against the soulful backdrop of jazz.
Build high-performing teams with an evidence-based framework that delivers results Committed is a practical handbook for building great teams. Based on research from Wharton’s Executive Development Program (EDP), this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance. Committed draws its insights from the EDP’s living lab: an intensive two-week simulation during which executive-level participants run complex global businesses. The authors have observed over 100 teams collaborating and competing for over 100 combined years in this intense environment. It has yielded fundamental insights about teamwork: what usually goes wrong, what frequently goes right, and the methods and techniques that will help you access your team’s full potential. These insights have been distilled into a simple, repeatable process that you can start applying today. Getting teams engaged and aligned is hard. Committed will give you the tools you need to deal with all of the familiar teamwork challenges that get in the way: organizational politics, delegation, coordination, and aligning skills and motivation. Using vivid stories and examples from the worlds of business, sports, and non-profits, it will teach you how to: Understand the dynamics of successful teams Achieve peak performance using a research-backed methodology Gain expert insight into why most teams underperform Learn the critical points common to all great teams Committed gives you the perspective you need to combine the right people with the right way of collaborating to achieve extraordinary results.
In the course of their 20+-year engineering careers, authors Brian Fitzpatrick and Ben Collins-Sussman have picked up a treasure trove of wisdom and anecdotes about how successful teams work together. Their conclusion? Even among people who have spent decades learning the technical side of their jobs, most haven’t really focused on the human component. Learning to collaborate is just as important to success. If you invest in the "soft skills" of your job, you can have a much greater impact for the same amount of effort. The authors share their insights on how to lead a team effectively, navigate an organization, and build a healthy relationship with the users of your software. This is valuable information from two respected software engineers whose popular series of talks—including "Working with Poisonous People"—has attracted hundreds of thousands of followers.
Transformational conversations are a leader's superpower. It is estimated that 75% of work gets done through conversations. Leaders who practice these Conversation Secrets empower themselves and their teams to ignite innovation and transform organizations. Leaders learn to be more adaptive, to lean into the language of possibility, and thrive through uncertainty. Their powerful conversations emphasize the human-centered core of the future of work, building trust, connection, and collaboration with all stakeholders: employees, shareholders, and the community. Learn these 21 Secrets to unleash your leadership superpower. Leadership is being democratized. Command and control leadership structures are crumbling in favor of more agile and collaborative designs. The Covid-19 Pandemic induced a work from home movement that has been revealing the 'real' human side of business. We live in a vastly, ever increasingly complex world. To effectively navigate this new world, tomorrow's leaders need to champion new conversations that recognize and elevate all stakeholders in their business, beyond just shareholder capitalism. The successful re-invention of organizations is being ignited through powerful conversations--perhaps a lost art--secrets of which this book starts to reveal. The authors have thousands of hours of executive coaching experience which they mined to develop these 21 conversation secrets. These secrets represent the areas where leaders consistently needed support to drive up their overall impact by having powerful conversations. Specifically, these conversations emphasize the human-centered core of the future of work, building trust and collaboration with all stakeholders: employees, shareholders, and the community. We are each leaders in our own lives and work. Our collective success accelerates when we apply these secrets. This has the power to inspire trust, connection, and foster inclusion and collaboration, creating a ripple effect in the future of work.
OPEN, BALANCED DIALOGUE--THE KEY TO PEAK TEAM PERFORMANCE In a world of rapid-fire change, it's more important than ever to build teams that work well when the pressure is on—and quality communication can mean the difference between success and failure. Conversational Capacity provides the communication tools you need to ensure that your team remains on track even when dealing with its most troublesome issues, that it responds to tough challenges with agility and skill, and performs brilliantly in circumstances that would incapacitate less disciplined teams. Praise for Conversational Capacity: "This book blows the lid off everything you have learned about team building and will have you asking, 'Why didn't someone show me this before?'" -- Rick Woodcock, Chief Technology Officer of the US Naval Institute, Annapolis "Easy to implement, Craig Weber's techniques will transform your organization. We put these principles into practice and saw immediate results." -- Scott Goodey, CEO, Greenpoint Technologies "A must-read for leaders and those who aspire to lead. It's one of the most influential books on the value of teaming." -- Benjamin Ola Akande, PhD, Professor of Economics and Dean of the George Herbert Walker School of Business and Technology, Webster University "Conversational Capacity is one of those rare books that will forever change how you see yourself and the people with whom you work. Read it. Recommend it to your boss, your team, and your friends." -- Jan Wilmott, Director of Leadership Development at the Royal Bank of Canada "This book provides a practical roadmap to learning the single most important skill that any leader can and should master. Conversational Capacity will change the way you lead and transform your relationships--at work and at home." -- Andy Restivo, President and CEO of Creative Channel Services, an Omnicom Group Company "Conversational Capacity shows leadership teams how to think actively and adapt quickly. Better yet, the simplicity of the book enables the reader to apply the concepts and ideas in any leadership position." -- Mark Milliner, CEO of Personal Insurance at Suncorp "Craig Weber has a gift for connecting what it means to build healthy relationships with the nuts and bolts of running an organization. In Conversational Capacity he brings a refreshing combination of practical tools, personal examples, and wisdom from having worked with hundreds of leaders over the years. If you are a leader or someone interested in getting better at what you do, Conversational Capacity is a must read." -- Rob McKenna, PhD, Executive Director of the Center for Leadership Research and Development and author of Dying to Lead "Craig Weber challenges us to think differently about the way we talk to each other. Not since the seminal work of Chris Argyris have I read a book that so well documents the promise and the peril of dialogue. Readers will learn to develop conversational competence with team members and with leaders at all levels. You will learn to become more mindful in difficult situations, appreciate the power of curiosity, and develop ways to experiment, compare, reframe, and reengage with renewed commitment. We need this book, now more than ever. Once you read it, you will want to share it as soon as possible!" -- Frank J. Barrett, PhD, Professor of Management and Organizational Behavior, Global Public Policy, at the Graduate School of Business and Public Policy, Naval Postgraduate School and author of Yes to the Mess "This book has transformed the way I lead, teach, and facilitate. Weber captures the essence of team effectiveness and provides a well-researched and tested model that supports the other building blocks of leadership." -- Dr. Tony Herrera, Direct of Partner Development at Schreiber Foods "Required reading! Improving the conversational capacity of your team and organization is invaluable. These same skills are needed to address the broader issues we face as a society. Get this book! Share it with your colleagues, friends, and family." -- Chris Soderquist, President of Pontifex Consulting and author of The Strategic Forum "Craig Weber's Conversational Capacity works. It works to build an internal culture that allows our organization to focus on the work at hand--without the drama, emotions, and egos that often get in the way of creating a high-functioning organization. It also works when building relationships with funders, stakeholders, and other clients, allowing our team to listen for commonalities and to find areas of true agreement." -- Michele Lueck, President and CEO of the Colorado Health Institute "Those who aspire to use a conversational process to facilitate and deliver high-impact team results have come to the right place. Having worked with Craig Weber to design training programs for colleagues, I can personally attest to his brilliance in using narratives to capture our attention and emotional intelligence with evidence-based methods to build our conversational skills. With clarity, practicality, and case examples, this book will help you find the sweet spot in any conversation while ensuring a productive outcome." -- Dr. Kathleen Keil, Senior Manager of Learning and Development at Pfizer Animal Health "Craig Weber's Conversational Capacity reduces organizational fear through a simple, effective technique that increases trust and maximizes creativity. It will help any organization realize new levels of confidence, creativity, and success. The tools within these pages may very well be the most important keys to both change and growth in the twenty-first century." -- Scott Eck, President of Leadership Masters "We often see the need for collaboration but do not have the tools and skills required to make it happen. Using Craig Weber's techniques to build conversational capacity is exactly what we need in both our professional and personal lives." -- Karen Minyard, PhD, Director of the Georgia Health Policy Center at the Andrew Young School of Public Policy, Georgia State University "The ideas in these pages are profound, life changing, and applicable to every area of life. My nonprofit team acquired a new set of skills that increased our capacity to tackle governance, interpersonal relationships, and the future in a dynamic and changing economy. Don't miss this opportunity to learn from a master the tools required to elevate awareness, skill, and discipline to achieve desired--and amazing--results." -- Jane Soderquist, Board Chair of the Upper Valley Waldorf School
Important new insights on team leadership and motivation, along with powerful tools and techniques taken from the world of sports How do the sports world's most successful coaches instill their teams with esprit de corps, a collaborative mindset, and an unbeatable desire to win? More importantly, what can business leaders and managers learn from their example? This book answers these and a host of key questions about what it takes to be a successful leader in business or in sports. Drawing upon their unique experiences working with top sports coaches, as well as some of the world's leading corporate executives, authors Dino Ruta and Paolo Guenzi offer important new insights into team leadership and motivation, as well as new tools for optimizing teamwork and inspiring teams to reach for and achieve new heights of glory. Develops a bold new team leadership model for managers at all levels, team leaders, project managers and facilitators, as well as sport coaches Arms you with powerful tools and techniques adapted from the world of sport for optimizing teamwork, driving motivating and instilling an unstoppable desire to win An indispensable source of insight and ideas for executives and managers in companies of all sizes, and an important supplement for postgraduate management programs
Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments and regional and head-office emergency professionals as they improve team effectiveness during an emergency and ultimately improve their ability to save lives.
If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin in The Opposable Mind. Though following best practice can help in some ways, it also poses a danger. By emulating what a great leader did in a particular situation, you'll likely be terribly disappointed with your own results. Why? Your situation is different. Instead of focusing on what exceptional leaders do, we need to understand and emulate how they think. Successful businesspeople engage in what Martin calls integrative thinking, creatively resolving the tension in opposing models by forming entirely new and superior ones. Drawing on stories of leaders as diverse as AG Lafley of Procter & Gamble, Meg Whitman of eBay, Victoria Hale of the Institute for One World Health, and Nandan Nilekani of Infosys, Martin shows how integrative thinkers are relentlessly diagnosing and synthesizing by asking probing questions including: What are the causal relationships at work here? and What are the implied trade-offs? Martin also presents a model for strengthening your integrative thinking skills by drawing on different kinds of knowledge including conceptual and experiential knowledge. Integrative thinking can be learned, and The Opposable Mind helps you master this vital skill.