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A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
Discover how to become a great and fascinating conversational even if in you're shy or often don't know what to say... Conversation skills are considered one of the most valuable skill sets ever. In fact, with those, you'll be able to seduce whoever you want, conquer your employer and get the job you're desiring, negotiate a higher income, attract new people into your life, and the list doesn't stop here. Our communication skills and success are highly connected. Do you want to be just like everyone else or you want to be that kind of unforgettable person who leaves a fascinating impression forever? Here's a short preview of what you'll discover: Develop IMMEDIATELY a charming and magnetic personality in thirteen easy steps. (Start attracting interesting personalities into your life; you won't need any more to keep looking for them!) Three essential rules to become involved in interesting conversations. Seven horrible mistakes you're making in your communication that don't attract people. The three most important secrets to get along with anyone you desire Little-known tips you need to know to seduce the person you like by talking. How to negotiate for achieving whatever you want NOW. (Control your life, show your strong and charismatic character and persuade ANY PERSON to agree with what you're saying!) And much, much more... Even if you often run out of arguments to discuss and have never shown dominance in your life, this book will teach you to attract and charm every person in your surroundings. By developing your conversation skills you'll be capable of creating incredible connections and fascinating whoever is listening to you. Following the tips and techniques in Conversation Skills 2.0, you'll recognize all the bad habits that don't allow you to reach your social and professional dreams, the right methods to make these dreams become true, and how to attract new people around you. If you want to unlock these expert techniques, and finally ignite new opportunities through the power of conversation alone, then you should start this book today!
“Dean Nelson is one of the best interviewers around.” —Anne Lamott From respected journalist, professor, and founder of the Writer's Symposium by the Sea, an indispensable guide to the subtle art of the interview guaranteed to afford readers with the skills and confidence they need the next time they say, "talk to me." Interviewing is the single most important way journalists (and doctors, lawyers, social workers, teachers, human resources staff, and, really, all of us) get information. Yet to many, the perfect interview feels more like luck than skill—a rare confluence of rapport, topic, and timing. But the thing is, great interviews aren’t the result of serendipity and intuition, but rather the result of careful planning and good journalistic habits. And Dean Nelson is here to show you how to nail the perfect interview every time. Drawing on forty-years of award-winning journalism and his experience as the founder and host of the Writer’s Symposium by the Sea, Nelson walks readers through each step of the journey from deciding whom to interview and structuring questions, to the nitty gritty of how to use a recording device and effective note-taking strategies, to the ethical dilemmas of interviewing people you love (and loathe). He also includes case studies of famous interviews to show readers how these principles play out in real time. Chock full of comprehensive, time-tested, gold-standard advice, Talk to Me is a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor.
Use just the right phrases and master the art of conversation like a native speaker of English How do you share an experience from your home country? What should you say to start a conversation? How do you offer someone your advice? This handy reference will help you navigate social and business situations, with hundreds of ready-to-use English phrases that will help you converse with friends, collaborate with co-workers, and engage those around you. Inside find examples of Perfect Phrases for . . . Introductions - Let me introduce myself. Invitations - How about going to dinner on Friday? Decisions - What are our options? Disbelief - You're pulling my leg! Gifts - That's very thoughtful of you.
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
This classic text for couples interested in creating freer, more joyful, and profoundly intimate relationships explores the delicate balance of being true to oneself and being loved by another. Newly updated by the authors, here is the classic text for couples interested in creating freer, more joyful, and profoundly intimate relationships. In their best-selling book about couple relationships, Jordan Paul and Margaret Paul explore the delicate balance of being true to oneself and being loved by another. While couples think they are fighting about money, sex, or time, the authors reveal how such conflicts are almost always more deeply rooted and related to issues of self-protection. Offering a solid framework for conflict resolution, the authors guide couples in working through fears and false beliefs that can block the expression of loving feelings. Stories of couples and examples of dialogue validate readers- feelings and experiences.Key features and benefitsa proven best-sellerhighly recommended by marriage therapistsincludes exercises for couples to explore core beliefs and values
Nondisabled workers usually lose their jobs because of character issues, but workers with developmental disabilities often lose them because of poor conversation skills and the subsequent isolation from coworkers that results. Conversation Skills, authored by speech and language therapist Marilyn Banks, covers the gamut of basic and essential communication skills and helps young people enjoy successful job experiences and fulfilling, independent lives. With 50-plus self-managed lessons, Conversation Skills is self-paced and takes only 12 weeks of bi-weekly, 10 minute training sessions during which students acquire a ready social repertoire. Includes a Win/Mac CD with a printable PDF that contains all the reproducibles in the book.
Academic Communication Skills is designed to assist international graduate students as they create their own opportunities to expand their linguistic and strategic repertoires in academic English conversations. The needs of international graduate students are often different than those of others who have learned English as an additional language because they participate in academic conversations at advanced levels, encounter daily opportunities to discuss topics about which they have sophisticated knowledge, and are required to share their expertise with others (in their roles as teaching assistants or research assistants). As students progress in their academic studies, they increasingly understand that their fluency in academic oral communications plays an important role in their academic performance and future career options. While they recognize the importance, many voice frustrations, finding that speaking English is more difficult than writing and engaging in impromptu dialogues is more difficult than presenting prepared monologues. This book is an excellent resource for either classroom instruction or for self-study. It provides effective confidence-building strategies that speakers can try when participating in a range of different academic interactions. By guiding both students and instructors in examining common conversational challenges in academic environments, including many of the assumptions that frequently cause miscommunication, the book provides proven strategies for increased effectiveness and confidence in cross-cultural academic conversations.