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In the interest of learning more about contracting as a method of transit service delivery, the 1998 Transportation Equity Act for the 21st Century (TEA-21) called on the Transportation Research Board (TRB) to conduct a study of contracting by recipients of federal transit grants. TEA-21 called for an examination of the extent and practice of transit service contracting and its effects on operating costs, customer service, safety, and other aspects of service quality and quantity. To conduct the study, TRB convened a 12-member committee of experts in public transportation management, labor, economics, and public policy. In carrying out the study, the committee reviewed previous reports on transit service contracting; conducted its own nationwide survey of public transit systems and their general managers; and interviewed transit managers, labor union leaders, contractors, and members of transit policy boards. Resulting findings and conclusions are summarized in this report, along with additional insights and ideas for follow-on study. The contents are organized as follows: (1) Introduction; (2) Public and Private Provision of Transit in the United States; (3) Conceptual Framework and Previous Studies on Contracting; (4) Transit Service Contracting in the United States: Extent and Practice; (5) Transit Contracting Experiences and Advice from General Managers; and (6) Summary and Assessment.
"This digest summarizes the findings from TCRP Project J-6/Task 39, "Supplemental analysis of national survey on contracting transit services." The information contained herein supplements that contained in "TRB Special Report 258: Contracting for bus and demand-responsive transit services." This work was performed by Dan Boyle and Associates. Daniel Boyle served as the principal investigator."
The scope of this synthesis is to (1) search out useful information on the use of computer-aided scheduling and dispatch (CASD) in demand-responsive transit (DRT) services, (2) develop an amalgamation or compendium of the current knowledge and successful practices used in computerizing the functions necessary to efficiently and effectively operate such DRT services, and (3) report on measures used to resolve specific problems in planning and implementing CASD. The ultimate objective in compiling a considerable storehouse of information is to make this information available to the public transit community. Private and nonprofit organizations that are providing DRT services will similarly benefit from a review of these results.
Offers information from selected transit agencies about the operational practices used to provide Americans with Disabilities Act (ADA) paratransit services and identifies factors perceived by transit personnel to have influenced the selection of service delivery methodology. It focuses on the state of the practice in paratransit contracting and service delivery methods to comply with ADA paratransit provisions.