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Effectively resolving conflict prevents violence, reduces incidents, improves productivity, and contributes to the overall health of an organization. Unlike the traditionally reactive law enforcement approach to resolving conflict, Conflict Management for Security Professionals provides a proven, reliable, business-focused approach that teaches security personnel to diffuse situations before they escalate when dealing with uncooperative, dangerous, or violent individuals. Covering everything from policies and procedures to security tactics and business impact, Conflict Management for Security Professionals uniquely addresses conflict resolution from a security perspective for managers, policy makers, security officials, or anyone else who interacts with people every day. This book helps organizations create and maintain safe environments without interfering with their ability to remain profitable, competitive, and relevant. - Comprehensive and systematic conflict management and resolution program geared specifically for the needs of security managers, supervisors, and officers - Incorporates classroom and field-tested conflict resolution concepts, models, and approaches - Addresses everything from policies and programs to tactics for a wide variety of stakeholders in any private or public organization
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC
Effective Security Management, Sixth Edition teaches practicing security professionals how to build their careers by mastering the fundamentals of good management. The author, Charles Sennewald, brings common sense, wisdom, and humor to this bestselling introduction to security management that is ideal for both new and experienced security managers. The sixth edition of this classic professional reference work on the topic includes newly updated and expanded coverage of topics such as the integration of security executive into the business, background checks and hiring procedures, involvement in labor disputes, organized crime, and the role of social media. Offers the most current picture of the role and duties of security managers Includes three new chapters on security ethics and conflicts of interest, convergence in security management, and ISO security standards, along with coverage of new security jobs titles and duties Contains updated contributions from leading security experts Colin Braziel, Karim Vellani, and James Broder Case studies and examples from around the world are included to facilitate further understanding
Women in the Security Profession: A Practical Guide for Career Development is a resource for women considering a career in security, or for those seeking to advance to its highest levels of management. It provides a historical perspective on how women have evolved in the industry, as well as providing real-world tips and insights on how they can help shape its future. The comprehensive text helps women navigate their security careers, providing information on the educational requirements necessary to secure the wide-ranging positions in today's security field. Women in the Security Profession describes available development opportunities, offering guidance from experienced women professionals who have risen through the ranks of different security sectors. - Features career profiles and case studies, including interviews with women in the industry, providing a deeper dive inside some exciting and rewarding careers in security - Provides a history of women in security, and an exploration of both current and expected trends - Offers experienced advice on how to resolve specific biases and issues relating to gender
Today, America faces security challenges that are exceedingly dynamic and complex, in part because of the ever changing mix and number of actors involved and the pace with which the strategic and operational environments change. To meet these new challenges more effectively, the Obama administration advocated strengthening civilian instruments of national power and enhancing America's whole-of-government (WOG) capabilities. Although the need for comprehensive integration and coordination of civilian and military, governmental and nongovernmental, national and international capabilities to improve efficiency and effectiveness of post-conflict stabilization and peacebuilding efforts is widely recognized, Washington has been criticized for its attempts at creating WOG responses to international crises and conflicts for overcommitment of resources, lack of sufficient funding and personnel, competition between agencies, ambiguous mission objectives, ..
CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization.
The only official study guide for the new CCSP exam CCSP (ISC)2 Certified Cloud Security Professional Official Study Guide is your ultimate resource for the CCSP exam. As the only official study guide reviewed and endorsed by (ISC)2, this guide helps you prepare faster and smarter with the Sybex study tools that include pre-test assessments that show you what you know, and areas you need further review. Objective maps, exercises, and chapter review questions help you gauge your progress along the way, and the Sybex interactive online learning environment includes access to a PDF glossary, hundreds of flashcards, and two complete practice exams. Covering all CCSP domains, this book walks you through Architectural Concepts and Design Requirements, Cloud Data Security, Cloud Platform and Infrastructure Security, Cloud Application Security, Operations, and Legal and Compliance with real-world scenarios to help you apply your skills along the way. The CCSP is the latest credential from (ISC)2 and the Cloud Security Alliance, designed to show employers that you have what it takes to keep their organization safe in the cloud. Learn the skills you need to be confident on exam day and beyond. Review 100% of all CCSP exam objectives Practice applying essential concepts and skills Access the industry-leading online study tool set Test your knowledge with bonus practice exams and more As organizations become increasingly reliant on cloud-based IT, the threat to data security looms larger. Employers are seeking qualified professionals with a proven cloud security skillset, and the CCSP credential brings your resume to the top of the pile. CCSP (ISC)2 Certified Cloud Security Professional Official Study Guide gives you the tools and information you need to earn that certification, and apply your skills in a real-world setting.