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Academic Paper from the year 2021 in the subject Health - Health system, grade: A2, Obafemi Awolowo University, language: English, abstract: This paper spotlights several empirical thoughts on team development and conflict management in relation to the Nigerian healthcare setting. The subject of conflict is gaining more interest among stakeholders in all spheres of life. There’s been various perspectives owing to the roles often played by conflicts at the national and international levels. The focus of this work; however, is limited to conflicts within an organization – specifically the healthcare organization in Nigeria. Team development has been studied and characterized by organizational theorists and administrators as it concerns organizational performance. In the healthcare setting, maintaining highly functional teams has been advocated for many reasons including (a) the prevention of avoidable adverse events partly due to inadequacy of communication channels among clinicians. (b) The avoidance of unnecessary waste and cost due to a lack of clarity in purpose. (c) Decreasing the risk of medical errors as a result of the incompetence among the team of healthcare professionals. In the Nigerian context, experts have also identified some barriers to effective team development. The Nigerian healthcare sector has perennially suffered from the outcomes of conflicts among various stakeholders that make up the overall healthcare system. In view of these negative consequences of such conflicts (for example industrial action leading to termination of healthcare services every year); there’s been a rise in the phenomenon of medical tourism among certain privileged segments of the Nigerian society, leaving the majority of the population vulnerable.
The modern-day practice of health care was imported into Nigeria over 500 years ago. In 1947, the first national health plan was developed in Nigeria with the primary goal of providing universal health care (UHC), but this goal remains elusive to date. This comprehensive book presents the roadmap needed to attain UHC in Nigeria and offers a blueprint for achieving high-quality health care in the nation. Starting with a brief overview of the Nigerian state, the fundamentals of health care, including the challenges to affordable quality healthcare delivery, the author critically examines the healthcare system in Nigeria and offers specific recommendations to invigorate the system and improve interprofessional collaborations. Each chapter includes case studies to allow readers to contextualize the information presented and behavioral learning objectives to test readers' knowledge. Among the topics covered: The Organizational Structure and Leadership of the Nigerian Healthcare System The Vulnerabilities of the Nigerian Healthcare System The Spectrum of Complementary and Alternative Medicine Emerging Developments in Traditional Medicine Practice in Nigeria The Plight of Persons Living with Disabilities: The Visible Invisibles in Nigeria A Comparative Analysis of the Health System of Nigeria and Six Selected Nations Around the World A Qualitative Investigation of the Barriers to the Delivery of High-Quality Healthcare Services in Nigeria The Political and Economic Reforms Needed to Achieve Universal and High-Quality Health Care in Nigeria Reimagining the Nigerian Healthcare System to Achieve Universal and High-Quality Health Care by 2030 The Nigerian Healthcare System: Pathway to Universal and High-Quality Health Care is ideal for adoption as a textbook in health services administration, health policy and management, health informatics, healthcare delivery systems, and primary health care courses offered at universities in Nigeria. It also would appeal to students and faculty in African diaspora programs internationally. The book is also essential for policymakers, health systems technocrats, researchers, and professionals in various health disciplines, including medicine, nursing, and allied health.
Relationships are a necessary part of life. This has always been true; community helped keep us safe as dangerous animals prowled outside our caves. We are now even more interconnected with each other. What do we know about interpersonal relationships? How do we develop the skills to connect with each other? Relationships can bring value and meaning to our lives, but, sometimes, they can have negative effects and impair our view of ourselves and others. We need to find ways to keep hope even if some relationships have scarred us. We need to recognize skills that we can use to form closer relationships in both our professional and personal lives. This book examines interpersonal relationships from many different angles. It will allow the reader to look at relationships in new ways and, perhaps, find tools to enhance and deepen connections within their lives.
A central principle of the healthcare profession is caring for others: do no harm. Yet in healthcare settings, the level of conflict among healthcare professionals and administrators is rampant. As a result, patient care suffers, and poor communication, bullying, hazing, harassment, and incivility is often widespread and tolerated in hospitals, nursing homes, rehabilitation centers, and clinics across the world. Conflict Management in Healthcare: Creating a Culture of Cooperation explains how to create an organizational culture and develop the interpersonal skills to turn everyday conflict into opportunities for enhancing interpersonal, team, and organizational relationships and patient care.
The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small. "A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting." -- KATHLEEN SELLICK, President and CEO, Rady Children's Hospital "Having worked in large hospital systems for many years, I wish I had known these skills and techniques when I supervised nurses and coordinated teams." -- KIM PHILLIPS, MSN, RN, CFCN, Nurse's Touch, Inc. "During the past 12 months, over 450 managers and supervisors on my team at Sanford Health have gone through this training, and it works!" -- EVAN BURKETT, Chief Human Resources Officer, Sanford Health "The strategy and skills laid out in this book . . . are truly effective. Ignore this at your peril." -- DR. SAMUEL B. HO, Chief, Gastroenterology Section, Veterans Affairs San Diego Healthcare System, Professor of Medicine, University of California, San Diego
ABSTRACT: The conflict management style used by healthcare workers affects the group dynamics of the healthcare team and ultimately patient care. Healthcare teams are made up of healthcare professionals from diverse disciplines with varying levels of education and status. Thus each member of the team brings to it a different perspective based on his/her training as a healthcare professional. These diverse qualities are often the root of the conflict that occurs between the members of this team. Are these qualities, education and status, related to the way in which one responds to the conflict? Surveys, including the Bartol/McSweeney Conflict Management Attitude Scale and a demographic questionnaire, were used to gather data from a stratified sample of employees based on position-titles in healthcare organizations in Charlotte, NC. The likelihood of each participant to use the five conflict management styles was measured in association with his/her education, status, gender, race, and ethnicity. The data showed a significant difference between those with higher levels of education and those with lower levels. Those with lower levels of education were more likely to fluctuate on the assertiveness dimension (ranging from forcing to avoiding styles of conflict management).
This volume presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces made up of employees in health care settings. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance. It will be a resource for medical instructors and students, public health workers, and health administrators interested in team management.
In Conflict Management in Nigeria: Issues and Challenges, Dr. Oshita O. Oshita, one of the leading peace researchers in Nigeria, interrogates a number of cross-cutting issues and challenges that may be encountered in the process of engaging with conflict mitigation in Nigeria. He explores the complex issues involved just as he analyses the challenges arising from the political economy of conflict management in Nigeria from historical and contemporary perspectives. ___________________________________________ Dr. Oshita O. Oshita is the Director, Department of Research and Policy Analysis, Institute for Peace and Conflict Resolution (IPCR), Abuja, Nigeria. He researched and taught Philosophy in different Nigerian Universities between 1987 and 1999, until he joined the IPCR in 2000. Between October 2002 and March 2004 he was at the University of Bradford, United Kingdom, as a Chevening Scholar in Peace and Conflict Studies. He is widely published in peer-reviewed journals and has presented Papers and facilitated Workshops in Africa, Europe and America. Category: Social sciences/Politics ISBN: 9781905068791 Publication date: April 2007 Price: £29.50/$50 (HB)
Positive psychology aims to understand how people can better their lives, and ultimately, flourish. Since Martin Seligman spearheaded this movement of looking for the positives in life rather than focusing on the negatives, substantial research has been conducted. This research indicates that positive psychological resources, such as resilience, self-efficacy, optimism, hope, and self-esteem can help individuals build their personal capabilities, which are associated with higher levels of physical, psychological, social and behavioral health. Health management is also a broad topic, containing management of all health-related issues, involving policy-making, legal regulation, workforce management, healthcare quality, specific disease management, etc. There has been a drastic increase in research on applying positive psychology to health management. The increasing theoretical and empirical studies have revealed that positive psychological theories have positive effects on the patients’ physical and mental health, quality of life and on healthcare workers’ job satisfaction, burnout, and quality of work life. Disease management and health workforce management are two major subjects that involve positive psychology, that have been widely investigated in the past few years. Therefore, by combining positive psychology and health management, this topic aims to facilitate cutting edge ideas and research to explore multidisciplinary approaches of positive psychology in disease management and health workforce management. Our specific aim is to explore how the construct of positive psychology mitigates the negative consequences on patients or family with disease burden, and healthcare workers under job-related stress. Furthermore, we hope to recognize the distinct adaptive trajectories of these areas, on which positive psychological resources may have an effect. Based on these, we want to highlight the efficacy, effectiveness and implementation of positive psychology-based intervention for patients or healthcare workers to promote resiliency. Through the achievement of these aims, we also hope to develop new theories and instruments which are culturally sensitive and contextually innovative.