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This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different Ways of Managing Conflict," which was hosted by the Nether lands School of Business in July 1980. Held at Nijenrode Castle, the confer ence brought together an international gathering of thirty-five of the most distinguished scholars in these fields to present research papers and to en gage in round-table discussions. One of the principal aims of the conference was to explore cross-links and differences between the areas of conflict management and industrial relations in an international context. The book opens with a chapter by George Strauss, who provides an in troduction to and an overall view of the subject matter covered. The chap ters that follow in Part I deal with differing conflict conditions and defini tions and their implications for managing conflict. The manifestations of conflict and different modes of conflict management are the subject of the chapters in Part II. In Part III, three empirical studies of conflict are dis cussed. Part IV is concerned with comparative industrial relations, while value issues and conflict are the focus of Part V. Finally, in the Epilogue the participant feedback regarding the conference is reviewed.
Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
This volume provides a systematic review of the literature on interpersonal communication, examining the normal practice of scholars and text to summarize existing research. A valuable resource for advanced coursework as well as for scholars in the area.
First published in 1988, this book offers a comprehensive description of the functions and performance of organisational surveys from a wide range of European experts in the field. The book examines the utility of organisational surveys as a method of research for the social sciences and as a support for employee relations strategies and personnel policies. It looks at the broad question of 'what are the key dimensions of an organisation with which managers and researchers should be concerned?' and at how they can be an essential element in a participative management approach to employee relations. Throughout, the book emphasizes the utility of surveys for the study and understanding of organisations.
This encyclopedic reference/text provides an analysis of the basic issues and major aspects of bureaucracy, bureaucratic politics and administrative theory, public policy, and public administration in historical and contemporary perspectives. Examining theoretical, philosophical, and empirical interpretations, as well as the intricate position of b
This annual series presents basic research on the theory and practice of management and administration. Volume 10 includes both invited contributions and revised versions of papers presented at the 2004 International Conference on Advances in Management, held at Orlando, Florida. This volume exemplifies ICAM's comparative orientation, in its broad scope of management perspectives, in the diverse locations of its research as well as its application, and in its comparisons of findings, methodologies, and operational definitions. The chapters in Part 1, "Knowledge Management, Learning, and Effectiveness," discuss the Effective Knowledge Organization; new frontiers to actionable knowledge; and reframing and engaging with organizational learning constraints. In Part 2, "Organization Change, Innovation, and Learning," chapters examine the new sciences and Organization Studies, and Exploratory Research on the Effect of Autonomous Learners to Team Learning within Healthcare Systems. In Part 3, "Performance, Social Capital, and Ethics," chapters elaborate on corporate performance cycles; the Marginal Temp Syndrome; the liabilities of social capital with respect to career development, third-party relationships, creativity generation, change, organizational and societal fragmentation, and collective wrongdoings; and ethics and the 2003 Mutual Fund Scandal. In Part 4, "International and Cross-cultural Management," chapters discuss selecting employees for global assignments; rethinking citizenship in public administration, and styles of handling interdepartmental conflict and effectiveness. This volume will be of particular interest to corporate libraries, doctoral students in management and administration, economists, and labor studies specialists.