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Where would a library be without its student employees? In academic libraries, the number of student employees, in real numbers, often exceeds the number of regular staff. They assist users, shelve materials, and work as security staff; many perform very technical and demanding work, or provide the coverage needed for long hours of access to collections and services (both physical and virtual). Motivated by their appreciation for these unsung heroes, Baldwin and Barkley cover the basics of good supervision, with specific reference to student employees in libraries: how to hire, how to fire, and everything in between. An unparalleled compendium of facts, advice, and checklists.
This collection speaks to universal concerns, presenting creative and resourceful solutions from dozens of librarians representing a wide variety of institutions.
Library administrators have taken the student work force for granted for a long time and are only now beginning to realize that this important group accounts for a significant portion of the operating budget. Baldwin describes the role of student employees and the supervisor, including hiring, orientation, and performance appraisal. He discusses some common problems as well as corrective discipline and termination procedures. A separate chapter is devoted to federal student- aid programs because of their role in student employment. The specific orientation of this well-organized handbook makes it essential for any supervisor of student employees.
The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively. Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends. A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.
Building on proven methods of effective supervision, this book offers academic librarians a practical guide for the day-to-day challenges that arise in supervising student employees. The authors describe the roles of employees and supervisors and review general management principles. They then explain how to organize for student employment. Hiring, compensation, orientation and training, and supervision strategies are covered in addition to common problem areas, performance appraisal, employee/employer rights, corrective discipline, and termination procedures. A revision of Baldwin's Supervising Student Employees in Academic Libraries (Libraries Unlimited, 1991), this new work has been thoroughly updated. It contains a complete list of job descriptions and detailed information on funding. Answers to frequently asked questions and a glossary of financial aid terms conclude the book.
This book will be invaluable for those in the academic library who want to understand how best to serve students on the autism spectrum and how those students can contribute to the library. As a large number of students on the autism spectrum come of age and enter college, increased awareness of autism spectrum disorder is necessary among those who work in academic libraries so that they can respond to and meet the unique needs of these students. This book fills a scholarship gap while serving as a practical resource for working with the neurodivergent student population in academic libraries. McMullin and Walton explain issues that are likely to arise when interacting with students on the autism spectrum and offer practical solutions for handling them. They discuss how to work with neurodiverse students in different contexts, including at service points, in the classroom, as employees, and through outreach programs. They highlight possible concerns about the physical environment of the library and demonstrate ways that the library can be an especially positive place for students with ASD. Personal anecdotes from students with autism as well as library faculty and staff round out this valuable work.
Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication. In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk. Topics covered include: Recognizing that nearly all staff answer reference questions, but few are trained to do so documenting the necessity for a change in reference model gaining buy-in from all interested parties—librarians, non-MLS staff, and administrators determining the optimal staffing level creating training materials and schedules monitoring the quality of reference service supervising staff evaluating the new model using multiple methods Additionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model. The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services.
Looking for tips on how to work towards your overall vision while remaining productive on the frontlines? The book gives you fresh ideas for balancing your managerial duties with day-to-day responsibilities in the academic library. A compilation of ideas from noted leaders in academic librarianship, this book explores a wealth of topics, including budgeting, human resources, facilities, collections, and IT. There is also helpful advice that will help you navigate emerging areas of librarianship, such as blended librarianship, cross-institutional collaboration, and marketing the library. You will learn how to manage, lead, and address specific library areas—all at once. Practical Strategies for Academic Library Managers: Leading with Vision through All Levels is ideal for current professionals with an expanded scope of responsibilities and those who have had administrative duties for some time, but are looking for new techniques for being a better manager. The book includes an introduction written by the editors, who are both associate deans in university libraries. Each chapter is written by a different expert in the field, providing a rich array of approaches and perspectives.