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"This book is easy to read and has relevant content for student midwives, with inclusion of reflective activities which are clear and appropriate. I particularly like the vignette’s which are relevant and explore the challenges that midwives face. The script-like format of these adds a further layer to the narratives, and the inclusion of non-verbal communication as well is excellent. This will be an essential text for all student midwives." Mary Beadle, Midwifery Lecturer, Faculty of Health and Social Care, University of Hull, UK "Communication Skills for Midwives is a unique book that focuses not only on fundamental communication issues, but goes much further by including the many difficult and tricky issues experienced within contemporary midwifery practice. This much needed text provides detailed and comprehensive information which is reinforced by illustrations, vignettes and activities that engage the reader from the beginning. This is an excellent resource for students, practitioners and educators." Nicky Clark, Lead Midwife for Education, University of Hull, UK "This book covers many poignant examples of difficult and challenging communication that midwives face in everyday practice ... It covers both every day aspects of care such as facilitating choice and less common experiences like responding to domestic violence … This book is unique and would be good bedtime reading for any midwife!" Tandy Deane-Grey, Senior Midwifery Lecturer, University of Hertfordshire, UK "This comprehensive and reader friendly text ... utilises a variety of strategies to aid understanding and application to practice. Each chapter has clear aims to address a challenging situation that readers will readily identify with and provides an excellent mix of vignettes, reflective activities, text and diagrams to support the development of knowledge and skills ..." Heather Passmore, Senior Lecturer, UCS, UK This is the first book on communication skills to explore the more challenging contexts and circumstances that midwives encounter in practice. As these occur infrequently and often unexpectedly in the daily practice of many midwives, they may find it difficult to communicate effectively to alleviate the situation. Knowing what to say and how to say it is part of this dilemma. The book uses case vignettes, reflective questions, illustrations, tools and techniques to provide the evidence base needed to cope effectively in a range of situations by offering support to enhance your communication skills. Communication Skills for Midwives explores challenges relating to: Negotiating with others within inter-professional and inter-agency teams Working with minority groups Breaking significant news when labour threatens the life of a baby Telling parents that their baby has an abnormality Coping with loss and bereavement Addressing issues of domestic abuse Importantly the book provides information on how thoughts and feelings may be expressed both through body language and in words. Taking a practical and problem solving approach, the book will help you to enhance your learning and improve interaction with your colleagues, the women you care for and their families.
"This book is easy to read and has relevant content for student midwives, with inclusion of reflective activities which are clear and appropriate. I particularly like the vignette's which are relevant and explore the challenges that midwives face. The script-like format of these adds a further layer to the narratives, and the inclusion of non-verbal communication as well is excellent. This will be an essential text for all student midwives." Mary Beadle, Midwifery Lecturer, Faculty of Health and Social Care, University of Hull, UK "Communication Skills for Midwives is a unique book that focuses not only on fundamental communication issues, but goes much further by including the many difficult and tricky issues experienced within contemporary midwifery practice. This much needed text provides detailed and comprehensive information which is reinforced by illustrations, vignettes and activities that engage the reader from the beginning. This is an excellent resource for students, practitioners and educators." Nicky Clark, Lead Midwife for Education, University of Hull, UK "This book covers many poignant examples of difficult and challenging communication that midwives face in everyday practice ... It covers both every day aspects of care such as facilitating choice and less common experiences like responding to domestic violence ... This book is unique and would be good bedtime reading for any midwife!" Tandy Deane-Grey, Senior Midwifery Lecturer, University of Hertfordshire, UK "This comprehensive and reader friendly text ... utilises a variety of strategies to aid understanding and application to practice. Each chapter has clear aims to address a challenging situation that readers will readily identify with and provides an excellent mix of vignettes, reflective activities, text and diagrams to support the development of knowledge and skills..." Heather Passmore, Senior Lecturer, UCS, UK This is the first book on communication skills to explore the more challenging contexts and circumstances that midwives encounter in practice. As these occur infrequently and often unexpectedly in the daily practice of many midwives, they may find it difficult to communicate effectively to alleviate the situation. Knowing what to say and how to say it is part of this dilemma. The book uses case vignettes, reflective questions, illustrations, tools and techniques to provide the evidence base needed to cope effectively in a range of situations by offering support to enhance your communication skills. Communication Skills for Midwives explores challenges relating to: Negotiating with others within inter-professional and inter-agency teams Working with minority groups Breaking significant news when labour threatens the life of a baby Telling parents that their baby has an abnormality Coping with loss and bereavement Addressing issues of domestic abuse Importantly the book provides information on how thoughts and feelings may be expressed both through body language and in words. Taking a practical and problem solving approach, the book will help you to enhance your learning and improve interaction with your colleagues, the women you care for and their families.
This book focusses on the communication skills needed for the development of effective professional and therapeutic relationships. [...] It relates the theory of effective and ethical communication to the practice of nursing and provides a framework for developing communication skills to meet a variety of nursing situations. [Ed.]
Kind, honest and open communication is at the heart of midwifery care and maternity practice, and is vital in providing safe, person-centred care. This new book explores communication in midwifery from a range of perspectives and across different settings. It considers the theoretical and practical dimensions of communication, including how and why we communicate and who we communicate with. It uses case studies and practical examples to put ideas into real-world context and to explore topic areas in ways which are thought-provoking, accessible and useful to practitioners. Above all, Communication in Midwifery supports midwives in developing their theoretical understanding around communication and building a practical toolkit of ideas and strategies for use in a range of settings and with diverse groups of people. It helps midwives and other caregivers in navigating the nuanced and complex situations they encounter every day where clear, honest and collaborative communication is vital. Covers communication in pregnancy, birth and the postnatal period; the use of written, verbal and non-verbal approaches; and complex scenarios where communication may be challenging, such as diverse groups, trauma and loss Explores new methods of communicating, including the use of the internet and social media, and their benefits and challenges Highlights the importance of communication between professions and ways this can be enhanced Covers contemporary issues of consent, risk and safety in maternity care Useful at all stages of a midwife’s career from undergraduate to qualified midwife
A 'how to' book that relates the theory of effective and ethical communication to the practice of nursing and provides a framework for developing communication skills to meet a variety of nursing situations.
Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website
Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. From the ‘how to’ practicalities through to challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings. The new edition features: New chapter entries covering empathy, documentation and simulation Group exercises added in each chapter New information on National Accessible Information Standards on learning difficulties Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.
This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.
Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Second Edition is a thorough revision that features five all new chapters covering: communicating with patients with low literacy; health communications and quality care; health communications to enhance behavioral change; the internet and communications between patient and provider; altering systems of care and implications for health care communications. Features: Provides a psychosocial and physiologic contextual background for understanding sensual development and verbal and nonverbal expression. Teaches communication skills one at a time allowing for contiguous mastery over a set of therapeutic interventions. Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning. Is accompanied by online instructor resources including an instructor’s manual and PowerPoint lecture slides. New to the Second Edition: • New chapter on Communicating with Patients with Low Literacy • Four new chapters on expectations for health care communications, evidence for quality and behavioral change • All chapters have been revised and updated • Updated resources • New tables • Up-to-date evidence Instructor's Resources - Coming Soon: Instructor's Manual PowerPoint Lecture Slides Click here to access our transition guide—and make changing your course materials from the first edition to the second edition as easy as possible!
Kind, honest and open communication is at the heart of midwifery care and maternity practice, and is vital in providing safe, person-centred care. This new book explores communication in midwifery from a range of perspectives and across different settings. It considers the theoretical and practical dimensions of communication, including how and why we communicate and who we communicate with. It uses case studies and practical examples to put ideas into real-world context and to explore topic areas in ways which are thought-provoking, accessible and useful to practitioners. Above all, Communication in Midwifery supports midwives in developing their theoretical understanding around communication and building a practical toolkit of ideas and strategies for use in a range of settings and with diverse groups of people. It helps midwives and other caregivers in navigating the nuanced and complex situations they encounter every day where clear, honest and collaborative communication is vital. Covers communication in pregnancy, birth and the postnatal period; the use of written, verbal and non-verbal approaches; and complex scenarios where communication may be challenging, such as diverse groups, trauma and loss Explores new methods of communicating, including the use of the internet and social media, and their benefits and challenges Highlights the importance of communication between professions and ways this can be enhanced Covers contemporary issues of consent, risk and safety in maternity care Useful at all stages of a midwife's career from undergraduate to qualified midwife