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Around the world, the number of internationally mobile medical professionals is steadily increasing, posing potential difficulties for the good communication with patients and colleagues that is vital to satisfactory outcomes and personal professional success. Communication Skills for Foreign and Mobile Medical Professionals is an evidence-based communication resource book designed for all medical professionals who work in foreign countries, cultures, and languages. It offers a wealth of insights into doctor-patient communication, structured around the different phases of the consultation. The proposed strategies and tips will raise the reader’s awareness of important recurring issues in face-to-face interactions and improve his or her ability to deal with them effectively. Common misunderstandings between doctors and patients with a different cultural/linguistic background are discussed in depth. Throughout, the emphasis is on patient-oriented medicine. The modular structure of the book will ensure quick and easy retrieval of information. Communication Skills for Foreign and Mobile Medical Professionals will be of benefit to a wide range of medical professionals, from senior nursing staff through to heads of department, in multilingual or intercultural contexts. It will also be of value to human resource managers, language trainers, and cultural mediators.​
Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator.
This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.
Health professionals need to learn the communication skills that will create collaborative and mutually satisfying relationships with patients. The failure of doctors to relate effectively to patients results in noncompliance, malpractice suits, longer stays in hospitals and other negative outcomes. Interpersonal skills can be easily learned by studying the techniques described by Gordon and Edwards. Using cases, interviews, dialogues, and vignettes, the authors provide effective models or blueprints for health professionals to follow. Gordon is a psychologist who has pioneered internationally recognized effectiveness training programs widely used by teachers, parents, salesmen, managers, and other professionals. He has published six books that have sold over five million copies in 17 languages. In this work, he has enlisted the expertise of Edwards, a highly respected medical doctor and educator, to provide the necessary insider's view of the health profession. Together they make a convincing case for doctors to develop closer and more collaborative relationships with patients.
This edited volume brings together diverse international perspectives on the growing worldwide phenomenon of Medical English as a lingua franca, where speakers of other first languages use English as a vehicle for medical communication. A subset of the larger field of English as a Lingua Franca (ELF), only a handful of studies of healthcare ELF communication have been published previously, despite its global expansion and potential impacts upon quality healthcare and patient safety. This book is inherently interdisciplinary nature, intersecting fields such as applied linguistics, English language teaching, medical education, and healthcare communication. The contributors and their research settings represent multiple national and linguistic backgrounds, and bring perspectives from their professional lives as healthcare workers and educators, and as language teachers and researchers. This volume contributes to filling a gap at the intersection of ELF and healthcare communication, and thus represents an area of study accessible to a broad range of professionals from numerous disciplines, and one that can be of benefit to multiple stakeholders: researchers, educators, healthcare institutions, and practitioners, as well as patients and their family members. The topics discussed in these pages will be of importance to a wide audience of readers, since accurate communication is at the centre of quality healthcare delivery.
Communication in Emergency Medicine highlights key challenges to effective communication in Emergency Medicine that may be experienced by healthcare providers, students, nurses, and even hospital administrators. The text addresses these pitfalls by demonstrating how a mix of foundational communication techniques and leadership skills can be used to successfully overcome barriers in information exchange highlighted by real-life clinical scenarios with an emphasis on avoidable pitfalls. This text is an ideal resource for Emergency Medicine providers, with lessons which can also be applied in many other settings as well.
Interpreting and the Politics of Recognition investigates the historical, ethical and professional dimensions of this, arguably, most widespread form of intercultural communication. Covering key topics from colonialism to representation, ethics and power, it looks at the different linguistic modalities (signed and spoken) used within communities to investigate equality of citizens. The contributors include leading authorities in their fields and use a wide spread of examples from a variety of disparate cultures – including deaf and ethnic minority groups. With eight chapters presented in three thematic sections and a foreword by Michael Cronin setting the book in its wider context, this volume will be of interest to practising interpreters, researchers and advanced students in the areas of Interpreting Studies, Translation Studies, and Linguistics and Communication Studies. Additional resources for Translation and Interpreting Studies are available on the Routledge Translation Studies Portal: http://cw.routledge.com/textbooks/translationstudies.
Selected as a Doody's Core Title for 2022! Confidently Perform Accurate, Efficient, and Effective Physical Examinations. Master the techniques for successful physical examinations with the #1 choice for complete, authoritative guidance. This highly regarded text includes fully-illustrated, step-by-step techniques that outline the correct performance of the physical examination and an easy-to-follow two-column format that correlates examination techniques on the left and abnormalities (clearly indicated in red) with differential diagnoses on the right.
Presents unique and groundbreaking perspectives on communication in the practice of everyday healthcare - increasing patient safety and literacy. This life skills text educates all individuals, both those within healthcare professions as well as society in general, as every human being will eventually interface with the healthcare system.
Whether you are managing wetlands, protecting endangered species, or restoring ecosystems, you need to be able to communicate effectively in order to solve conservation and resource management problems. Communication Skills for Conservation Professionals can help you do just that— it is a practical and inspiring book that provides user-friendly guidance on achieving conservation goals through effective communication. Following introductory chapters that draw on research from communication, psychology, sociology, and education to highlight elements critical for effective communication, the book describes how to gather background information and target audiences, explains how public relations can influence attitudes and behaviors, and outlines how to design and conduct a communications campaign. In addition, it provides step-by-step guidance for using print, broadcast, and electronic mass media; demonstrates methods for developing public talks, interpretive brochures, exhibits, and trails; and explores long-term conservation education strategies for students and adults. This second edition of a widely praised book, originally published in 1999, includes new material on working with stakeholders, volunteers, and other groups to multiply conservation success. It also expands on the use of electronic media with examples of conservation Web pages, blogs, e-newsletters, and other new media. The book’ s citations have been updated to include a host of Web sites and other electronic sources useful for planning and implementing communication programs. Communication Skills for Conservation Professionals is a valuable addition to the conservationist’ s toolbox that will help scientists, managers, concerned citizens, and students communicate more effectively.