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Communication and relationships have become an increasing focus of attention in debates about the future of health and social care. People working in care services are being encouraged to improve communication processes, to develop more participatory relationships with service users, and to work more closely in partnership with other professionals. This Reader provides a comprehensive collection of literature that aims to enable those involved in care services, as workers, carers or service users, to reflect on their everyday interactions and to situate them in wider contexts. Including new material from the frontline of research and practice, as well as some classic readings, this wide-ranging volume emphasises the need to see interpersonal communication as embedded in relationships, and to take account of issues of power and diversity, as well as the emotional dimension of care work. Covering both health and social care, the Reader is divided into four sections, focusing on: * concepts and contexts * analysing aspects of communication * the person in the process * communication and relationships in organisations. Communication, Relationships and Care will be an essential resource for students of social work, nursing, health and social policy, and for all involved in health and social care services, whether as professionals, carers or service users. It is a set book for the Open University's second level undergraduate course Communication and Relationships in Health and Social Care (K205).
Written for those involved in care services, this book aims to improve understanding of communication and relationships in health and social care settings, enabling critical reflection on practice and experience.
When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.
All couples need clear communication, especially in the face of obstacles. Rob Flood teaches practical, biblical wisdom for couples interested in growing in their marriages together toward Christ. Learn to better understand your partner and remain as God made you, all while honoring Christ with your words.
Designed for classes in communication and relationships, insterpersonal communication, intrapersonal competence are provided. A downloadable teacher's guide is available on request. --Book Jacket.
Focusing particularly on communication processes in relationships, this text presents the different theories about personal relationships that have emerged from different traditions in communication studies.
Why is it important for social workers to form meaningful relationships with young children on their caseloads? And how can social workers develop meaningful relationships with these young children? This book provides a timely, invaluable resource and practical guide for social work students specialising in family and child care and for practitioners who have young children on their caseloads. Packed with real life examples of in-depth interviews conducted with young children known to social services, it outlines what can be done to improve practice in this challenging and demanding area. Building Relationships and Communicating with Young Children is the first book to bring to life the perspectives of young children and to highlight their competency within the interview process. It: explores the key ingredients required by social workers to establish, maintain, nurture and value their relationships with young children highlights what young children, within the context of meaningful relationships with social workers, can tell us about their circumstances, their perspectives, their feelings and their views uses case examples to identify best practice guidelines including methods and techniques for social workers to build meaningful relationships with young children on their caseloads makes recommendations regarding how best to positively engage and work with young children. Written by a social worker and university lecturer with 16 years experience of working in the field of child protection, this textbook is full of case studies and practical advice about how to form relationships with young children known to social services, the most appropriate methods to use and how to represent their perspectives. It is essential reading for all social work students as well as social work practitioners and other social and health care professionals.
This new book explores how practitioners can build warm, friendly and caring relationships with parents. It clearly explains the dynamics of a conversation, the theory behind how relationships are formed or destroyed and provides practical strategies to put this knowledge into practice.
A relational approach to the study of interpersonal communication Close Encounters: Communication in Relationships, Fifth Edition helps students better understand their relationships with romantic partners, friends, and family members. Bestselling authors Laura K. Guerrero, Peter A. Andersen, and Walid A. Afifi offer research-based insights and content illustrated with engaging scenarios to show how state-of-the-art research and theory can be applied to specific issues within relationships—with a focus on issues that are central to describing and understanding close relationships. While maintaining the spotlight on communication, the authors also emphasize the interdisciplinary nature of the study of personal relationships by including research from such disciplines as social psychology and family studies. The book covers issues relevant to developing, maintaining, repairing, and ending relationships. Both the "bright" and "dark" sides of interpersonal communication within relationships are explored.