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An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time," the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading others’ nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based training
The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.
This concise and flexible core textbook integrates a design thinking approach, rhetorical strategies, and a global perspective to help students succeed as technical and professional communicators in today’s multimodal, mobile, and global community. Design thinking and good communication practices are rooted in empathy and human values. The integrated approach fosters students' ability to address the complex problems they will face in their careers, where they will collaborate with people who present diverse expertise, cultures, languages, and values. This book introduces the knowledge and skills as well as agile activities that help students communicate on projects within local and global communities. Parts 1 and 2 introduce the strategies for design thinking, audience analysis, communicating ethically, collaborating professionally, and managing projects to define problems and implement solutions. In Parts 3 and 4, students learn to compose content in text and visuals. They learn to structure and deliver content by choosing the right genre and selecting effectively from the communication options available in today's multimodal environment. Designing Technical and Professional Communication serves as a flexible core textbook for technical and professional communication courses. An instructor’s manual containing exercises, sample syllabus, and guidance for teaching in a variety of settings is available online at www.routledge.com/9780367549602.
Ideal for students and practitioners in science, engineering and medicine, this book gives an insight into science's place in society.
Outlines how to listen effectively, ask productive questions, write clearly, help groups function efficiently and train staff in the above skills.
Presents a collection of fourteen essays that responds to the need for a more rhetorical conception of professional communication as an international discipline. This book challenges the adequacy of relying on preconceived notions about the factors that determine discourse in international professional settings.
In Professional Communication in Speech-Language Pathology: How to Write, Talk, and Act Like a Clinician, Fourth Edition, the authors introduce student clinicians to the various types of written and verbal communication they will encounter across three different clinical settings: university clinics, medical settings, and public schools. The text is written in a student-friendly manner, with appendices that provide examples of diagnostic and treatment reports, data sheets, and important acronyms in medical and school settings. Chapters cover verbal interactions with families, allied professionals, and supervisors, as well as written and verbal communication across the university, medical, and school settings. Also included are scenarios written in the form of vignettes that address issues of ethics, interviewing, and procedures for managing protected health information. New to the Fourth Edition: * New pedagogical features (chapter learning outcomes and reflection questions). * References and content updated throughout to reflect the current state of research and evidence-based practice. * Updated information regarding current requirements and policies for written documentation. * Expanded information regarding HIPAA and the ASHA Code of Ethics. * Expanded content regarding interacting with supervisors and generational differences. * Material on methods for improving writing and editing. * Numerous additional examples to further clarify the content and portions reorganized for greater flow of information. * Content has been edited to be more concise and reader friendly. Disclaimer: Please note that ancillary content (such as documents, audio, and video, etc.) may not be included as published in the original print version of this book.
Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. An emphasis on building skills for business writing and presentations helps students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.
Establishing and building effective relationships are essential skills for safe nursing practice. Building Professional Nursing Communication guides students through the concepts integral to successful communication for nurses. Each chapter addresses communication theory and clearly demonstrates how it can be applied both to university studies and to professional nursing practice. Learning is extended further through case studies, practical scenarios and student learning activities. The book also addresses recent developments in online learning, covering information literacy, digital learning and consultation, as well as emerging forms of digital communication such as e-portfolios, blogs and new media. This book brings together authors from nursing and communication backgrounds, combining extensive research and practical experience in both fields. This diverse team mirrors the interdisciplinary nature of the nursing role in the increasingly contemporary healthcare sector. Building Professional Nursing Communication is an essential resource for nursing students throughout their entire degree.