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Communicating for Success, 2nd edition, focuses student learning on the key communication competencies recommended by the National Communication Association. With a vibrant and engaging design, this introductory volume is packed with applied examples, features, and exercises; the text and accompanying Web content offer practical scenarios, key terms, discussion questions, sample activities, learning objectives, and more. A concentrated focus on the influence of communication on careers in business, education, and healthcare is highlighted near the end of each chapter and takes lessons beyond the classroom. This new edition features broader discussion of communication’s relation to social media and technology, culture, gender, and ethics.
Communication pervades our lives at all levels: academic, professional and personal. We can think of communication as anything that involves a transaction of meaning as a result of messages being sent and received between people, and these messages can be either intentional or unintentional. Your yawn at the breakfast table may be unintentional, but it communicates a message that you are tired. Communication is vitally important in every facet of our lives and we spend virtually all of our time communicating. Because it comes very naturally to us we might assume that we know how to do it and therefore don't need to spend time learning it. In reality, few of us reach our communication potential and we therefore experience communication difficulties from time to time. We have all had the experience of saying or doing something and then being surprised to find that someone else interprets what we have said or done in a way that we never intended. Communication is a complex process with many opportunities for mistakes and misunderstandings to occur. This book explores how various kinds of miscommunication occur and draw lessons on how to minimise barriers to communication.
Congratulations! You are about to start on a journey that can take you in many directions and holds the potential to make you a confident, successful professional in cosmetology. As a cosmetologist, you will become a trusted professional, the person your clients rely on to provide them with ongoing service, enabling them to look and feel their best. You will become as personally involved in your clients' lives as their physicians or dentists are, and with study and practice, you can be as much in demand as a well-regarded medical provider. - Preface.
Updated in its 2nd edition, Training & Development: Communicating for Successpresents a comprehensive, step-by-step approach to developing training programs organized around the Needs-Centered model of training.Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs. Students are exposed to web-based training and new training technologies and learn how the internet plays a role in training and development. The text also presents students with information about career opportunities in training and development and exercises for practicing and applying what they've learned.
Training and Developmentprovides readers and future trainers with practical "how-to" strategies for training and for designing training programs. Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs.
It is clearer than ever that a degree alone is not a ticket to a job. Employers want graduates who are 'job ready' and the skills they rate most highly are communication-related skills. Jobseekers who are articulate and can demonstrate interpersonal skills, teamwork, leadership, problem solving and conflict resolution skills are highly sought after. Graduates do accumulate these skills in the course of their degree studies, but the strongest job candidates are able to identify and articulate their skills to employers. This is a communication skill in itself and is a major area of focus in this edition of Communicating for Success. Key aims in this third edition are to equip students with: § The ability to identify and understand the value and relevance of communication skills to employment and career success § The ability to demonstrate to employers the value of communication-related knowledge and skills they have acquired during their studies § An understanding of lifelong learning as a high-level employability skill that can enable them to adapt to changing work demands and environment as a way of job proofing themselves for the future.
The authors focus on how written and oral communications are the integrative elements for success between people and IT. IT, (and other) employers want their people to be able to communicate well individually, in project teams, and organizationally. The book is consciously written in an easy flowing, familiar manner, with warm-up and exercises sprinkled throughout the chapters.