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How can colleges stay relevant in the twenty-first century? Residential colleges are the foundation on which US higher education is based. These institutions possess storied traditions fondly cherished by students, alumni, and faculty. There is no denying, however, that all colleges today struggle with changing consumer preferences, high sticker prices, and aging infrastructure. Technological and pedagogical alternatives—not to mention growing political pressure—present complex challenges. What can colleges and smaller universities do to stay relevant in today’s educational and economic climate? In their concise guide, How to Run a College, Brian C. Mitchell and W. Joseph King analyze how colleges operate. Widely experienced as trustees, administrators, and faculty, they understand that colleges must update their practices, monetize their assets, and focus on core educational strategies in order to build strong institutions. Mitchell and King offer a frank yet optimistic vision for how colleges can change without losing their fundamental strengths. To survive and become sustainable, they must be centers of dynamic learning, as well as economic engines able to power regional, state, and national economies. Rejecting the notion that American colleges are holdovers from a bygone time, How to Run a College shows instead that they are centers of experimentation and innovation that heavily influence higher education not only in the United States but also worldwide.
Securing the perfect post-graduate job opportunity. Finding irreplaceable mentors. Building lifelong friendships with students of various backgrounds. These are just a few of the advantages you can experience by applying the principles of networking. A practical guide for the 21st-century college student, How to Network in College will show you step-by-step how to attract the right kinds of people into your life from the time you set foot on campus all the way up until commencement day. Taught on the campus of Princeton University, these practical networking strategies have helped college students secure top-notch job offers and cultivate relationships with fellow peers, university faculty, and alumni. These college-tested strategies include: Develop your PEP Talk: Your PEP Talk, or personal elevator pitch, is your vocal business card. Learn how to introduce yourself to others in a way that is authentic and professional. Own your personal brand: Follow the six steps to develop your own brand and help you stand out from your peers in networking environments both off and online. Think Big(ger): How does the unknown college student network with the high profile professional? Learn a specific technique that was used to land a 45-minute conversation with a member of the TIME 100 Most Influential People in the World list. On-Campus Networking: How do I connect with the right people? Learn what networking systems you can tap into to amplify your voice and attract to you the right kinds of opportunities for future employment. There is no better time to build meaningful professional relationships than right now. How to Network in College is a must read for the student who is looking to gain an edge before entering the competitive world by securing their postgraduate plans and maximizing their college experience.
A comprehensive, student-centered reading and study guide instructors and students can use in a college success course.
The essential how-to guide to successful college teaching and learning The college classroom is a place where students have the opportunity to be transformed and inspired through learning—but teachers need to understand how students actually learn. Robert DiYanni and Anton Borst provide an accessible, hands-on guide to the craft of college teaching, giving instructors the practical tools they need to help students achieve not only academic success but also meaningful learning to last a lifetime. The Craft of College Teaching explains what to teach—emphasizing concepts and their relationships, not just isolated facts—as well as how to teach using active learning strategies that engage students through problems, case studies and scenarios, and practice reinforced by constructive feedback. The book tells how to motivate students, run productive discussions, create engaging lectures, use technology effectively, and much more. Interludes between chapters illustrate common challenges, including what to do on the first and last days of class and how to deal with student embarrassment, manage group work, and mentor students effectively. There are also plenty of questions and activities at the end of each chapter. Blending the latest research with practical techniques that really work, this easy-to-use guide draws on DiYanni and Borst's experience as professors, faculty consultants, and workshop leaders. Proven in the classroom and the workshop arena, The Craft of College Teaching is an essential resource for new instructors and seasoned pros alike.
Higher education is a strange beast. Teaching is a critical skill for scientists in academia, yet one that is barely touched upon in their professional training—despite being a substantial part of their career. This book is a practical guide for anyone teaching STEM-related academic disciplines at the college level, from graduate students teaching lab sections and newly appointed faculty to well-seasoned professors in want of fresh ideas. Terry McGlynn’s straightforward, no-nonsense approach avoids off-putting pedagogical jargon and enables instructors to become true ambassadors for science. For years, McGlynn has been addressing the need for practical and accessible advice for college science teachers through his popular blog Small Pond Science. Now he has gathered this advice as an easy read—one that can be ingested and put to use on short deadline. Readers will learn about topics ranging from creating a syllabus and developing grading rubrics to mastering online teaching and ensuring safety during lab and fieldwork. The book also offers advice on cultivating productive relationships with students, teaching assistants, and colleagues.
Teaching Tips for College and University Instructors is a useful manual, a practical guide for the newest classroom teachers in higher education that provides down-to-earth advice for new assistant professors, teaching assistants, adjuncts, and doctoral students. This book provides a wealth of suggestions, techniques, and ideas for the novice instructor. It does not promote a particular teaching style or theoretical orientation, but draws upon recent research findings and years of experience in "the trenches" of higher education. There are helpful hints on such topics as writing the syllabus, how to handle complaints about "unfair" test questions and grades, how to prevent cheating, improving teaching performance, use of active learning techniques, and more effective lecturing. Using short "mini" essays and chapters, the whole spectrum of teaching at the post-secondary level is covered from the instructor's first day jitters to preparing a tenure portfolio. For new assistant professors, teaching assistants, adjuncts, doctoral students, and experienced college faculty.
Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops. In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universities REVIEWS "Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates "In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology "How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University "This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University "This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick
Written for the Higher Education manager, this is a highly accessible text that offers practical guidance on managing the day-to-day life of colleges and universities throughout the academic year. It takes a proactive approach and offers a range of best practice examples and solutions for resolving dilemmas that arise in a rapidly changing environment.
This practical resource helps aspiring leaders demystify the challenges associated with becoming a community college president. Building on existing scholarship and research related to historical origins of the community college, this book explores the role and function of the presidency, discusses existing demographics and the importance of meeting the needs of a diverse student population, and unpacks the required competencies and leadership challenges related to becoming a community college president. Including real voices from award-winning and current presidents as well as a step-by-step approach to attaining the position, this is an important resource that speaks to the needs of today and tomorrows’ community college leaders.
Designed as a research-based yet matter-of-fact guide for beginning and future scientist-practitioners, A Practical Guide to Building Professional Competencies in School Psychology skillfully augments the reader’s training, supervision, and experience by providing a framework for honing essential skills in the field. This reader-friendly, evidence-based text encourages the continuing development of expertise in communication and collaborative skills, diversity awareness, technical knowledge, and other domains critical to building and maintaining an ethical, meaningful practice. Each chapter in this must-have volume examines a core area of expertise in depth, and provides checklists (linked to competencies set out in NASP’s Blueprint III) and the Development and Enhancement of Competencies Assessment Form are included to enable readers to gain a more complete understanding of their professional strengths and needs. The skill sets covered include: Developing cross-cultural competencies. Evaluating students with emotional and behavioral problems. Assessing student skills using a variety of approaches. Preventing and intervening in crisis situations. Consulting with families, colleagues, and the community. Facilitating mental health services in the school setting. A Practical Guide to Building Professional Competencies in School Psychology provides an invaluable set of professional development tools for new practitioners and graduate students in school psychology.