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This report looks at the capacity and capabilities of civil servants of OECD countries and suggests approaches for addressing skills gaps through recruitment, development and workforce management
In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are essential in helping the public sector to adapt and solve ‘wicked’ problems, and they are also integral to the reform and modernization of public governance. This new edition of Strategic Leadership in the Public Sector continues to provide insights into useful approaches and techniques for strategic leaders, looking at: what is expected of leaders competency frameworks leadership theories techniques and processes of strategic leadership leading strategic change the strategic state emerging leadership challenges. Replete with real-world case studies and examples, and including new material from the USA, Canada, Australia, Europe and India, plus an appendix with practical worksheets, the book gives students a truly international outlook on the subject and offers a clear understanding of the significance of leadership, strategic management and public services reform. This textbook represents essential reading for postgraduate students on public management degrees and aspiring or current public managers.
Although performance pay is used in many industrialized nations, the structure and success of this pay system vary widely depending on the institutions, regulatory framework, and legal settings of each country. This book makes the details and effects of these local variations clear for the first time. World-renowned experts on the programs in their respective countries provide in-depth analyses of performance pay in the United States, Canada, France, the United Kingdom, Germany, Australia, Japan, and Brazil. They draw out common themes across the countries, as well as country-specific determinants of the use of performance pay and its level of success.
Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It will be of particular interest in the UK for local service providers
As the ongoing political and economic transition in the Central and Eastern Europe countries (CEE) moves into the next century, the most advanced countries in the region are preparing to deal with their prospective entry into the European Union. More a process than an event, joining the EU is likely to place heightened demands on public administrations throughout the region. To assist these countries with their efforts, the Bank conducted a study of the regions. The results of that study are included in this volume.'Ready for Europe' specifies and clarifies the administrative requirements of accession. The author uses in-depth case studies for three pre-accession countries, Estonia, Hungary, and the Czech Republic to make these specifications. The book defines the performance level countries will need to attain for a range of administrative tasks so the countries may reach a minimal threshold for EU membership. It applies selected standards to determine each country's readiness for accession and for the longer-term transition agenda. The author focuses on these three critical areas of administrative performance in the context of EU accession: • How advanced is the development of a politically neutral, professional human resource cadre in the civil service? • Do countries have the necessary institutional infrastructure at the government's core (that is, cabinet level) to formulate and coordinate policymaking in an efficient and democratic manner? • How well are the dedicated institutional structures and processes established to shepherd countries through the accession process working?
Today, India is one of the leading players on the global stage. It is competing with other countries not just in the marketplace but also in respect of its governance structures. This book underscores the need for creating a modern civil service, which epitomizes best practices overseas and in the private sector, and exemplifies contemporary management philosophy, and techniques. Using a comparative approach, S.K. Das identifies a range of initiatives that will serve to transform the civil service into a world-class organization, compatible with strategic, economic, and technological requirements of the twenty-first century. Based on the reform experiences of Australia, New Zealand, Sweden, and the UK, these initiatives have been carefully modulated to suit India's requirements. Underlining the challenges involved in reforming the bureaucracy, the author also discusses the legislative, administrative, and procedural changes necessary to build a high-performing civil service.
This review examines the major challenges associated with China's shift to a new model of urbanisation, looking at a range such issues as social and labour-market policies, land use and transport planning, urban planning, urban governance and public finance.