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A guide to getting good support services for people with learning difficulties.
Billions of citizens around the world are frustrated with their governments. Why is this? And what can we do about it? In this groundbreaking book Michael Barber draws on his wealth of international experience advising political leaders, to show how those in power can make good on their promises. 'Refreshingly ruthless ... has an uplifting brio to it' Economist 'Michael Barber is a source of inspiration and wisdom' Andrew Adonis, New Statesman 'Excellent ... there is a lot of common sense and practical wisdom ... a breath of fresh air' David Willetts,Standpoint 'Barber is the global overlord of public policy ... a record around the world of actually achieving change' Philip Collins, Prospect
This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confronting. Are governments really serious in their ambitions to put citizens first? Are they prepared for the challenges and demands such an approach will demand? Are they prepared to commit the time and resources to ensure genuine engagement takes place and that citizens' interests are considered foremost? And, more importantly, are governments prepared for the trade-offs, risks and loss of control such citizen-centric approaches will inevitably involve? The book is divided into five parts: - setting the scene: The evolving landscape for citizen engagement - drivers for change: Innovations in citizen-centric governance - case studies in land management and Indigenous empowerment - case studies in fostering community engagement and connectedness - case studies engaging with information technology and new media. While some chapters question how far governments can go in engaging with citizens, many point to successful examples of actual engagement that enhanced policy experiences and improved service delivery. The various authors make clear that citizen engagement is not restricted to the domain of service delivery, but if taken seriously affects the ways governments conduct their activities across all agencies. The implications are enormous, but the benefits to public policy may be enormous too.
Finally, a book that offers a practical yet well-researched guide for practitioners seeking to hone the way they show up in citizen space. At a time when public trust in institutions is at its lowest, expectations of those institutions to make people well, knowledgeable, and secure are rapidly increasing. These expectations are unrealistic, causing disenchantment and disengagement among citizens and increasing levels of burnout among many professionals. Rekindling Democracy is not just a practical guide; it goes further in setting out a manifesto for a more equitable social contract to address these issues. Rekindling Democracy argues convincingly that industrialized countries are suffering through a democratic inversion, where the doctor is assumed to be the primary producer of health, the teacher of education, the police officer of safety, and the politician of democracy. Through just the right blend of storytelling, research, and original ideas, Russell argues instead that in a functioning democracy the role of the professionals ought to be defined as that which happens after the important work of citizens is done. The primary role of the twenty-first-century practitioner therefore is not a deliverer of top-down services, but a precipitator of more active citizenship and community building.
Europe might appear like a continent pulling itself apart. Ten years of economic and political crises have pitted North versus South, East versus West, citizens versus institutions. And yet, these years have also shown a hidden vitality of Europeans acting across borders, with civil society and social movements showing that alternatives to the status quo already exist. This book is at once a narrative of the experience of activism and a manifesto for change. Through analysing the ways in which neoliberalism, nationalism and borders intertwine, Marsili and Milanese – co-founders of European Alternatives – argue that we are in the middle of a great global transformation, by which we have all become citizens of nowhere. Ultimately, they argue that only by organising in a new transnational political party will the citizens of nowhere be able to struggle effectively for the utopian agency to transform the world.
Three unprecedented large-scale democratic experiments have taken place in which groups of randomly selected ordinary citizens were asked to independently design the next electoral system. The lessons drawn from the research are relevant for those interested in political participation, public opinion, deliberation, public policy, and democracy
Drawing insights from nearly a decade of mixed-method research, Stephen R. Barnard analyzes Twitter’s role in the transformation of American journalism. As the work of media professionals grows increasingly hybrid, Twitter has become an essential space where information is shared, reporting methods tested, and power contested. In addition to spelling opportunity for citizen media activism, the normalization of digital communication adds new channels of influence for traditional thought leaders, posing notable challenges for the future of journalism and democracy. In his analyses of Twitter practices around newsworthy events—including the Boston Marathon bombing, protests in Ferguson, Missouri, and the election of Donald Trump—Barnard brings together conceptual and theoretical lenses from multiple academic disciplines, bridging sociology, journalism, communication, media studies, science and technology studies, and political science.
How do institutions and electoral systems matter for citizens' electoral choices? This is the first systematic study that attempts to answer this question for contemporary democracies. The book assembles leading electoral researchers to examine citizen choice in over 30 democracies surveyed by the Comparative Study of Electoral Systems.
DIVClaims that the problematic communication gap between experts and ordinary citizens is best remedied by a renewal of local citizen participation in deliberative structures./div