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The unique experience of the Toronto Public Library, 1974-1981, when reform politics at the municipal level initiated major changes in the library system. Newly appointed Board members enlisted the aid of citizens in identifying unmet needs and exposing basic iniquities in the provision of library service. Participation grew dramatically as citizens became involved at area and neighborhood levels. The result: a major turn-around in the library's priorities. This book analyzes the experience from the points of view of 15 participants and close observers of the process --academics, politicians, library workers, and citizens of diverse backgrounds, approaches, and concerns.
Public authorities from all levels of government increasingly turn to Citizens' Assemblies, Juries, Panels and other representative deliberative processes to tackle complex policy problems ranging from climate change to infrastructure investment decisions. They convene groups of people representing a wide cross-section of society for at least one full day – and often much longer – to learn, deliberate, and develop collective recommendations that consider the complexities and compromises required for solving multifaceted public issues.
Internationally renowned facilitator and public participation consultant James L. Creighton offers a practical guide to designing and facilitating public participation of the public in environmental and public policy decision making. Written for government officials, public and community leaders, and professional facilitators, The Public Participation Handbook is a toolkit for designing a participation process, selecting techniques to encourage participation, facilitating successful public meetings, working with the media, and evaluating the program. The book is also filled with practical advice, checklists, worksheets, and illustrative examples.
A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.
Supplement 19: Accreditation and the Academic Library to The Use of an Animated Tutor in Teaching Chinese
This rough guide explores the role of public libraries in citizen engagement processes and, more generally, in the making and nurturing of democratic societies. Citizen engagement generally refers to invited forms of citizen involvement in policymaking and decision-making initiated by public institutions, including governmental bodies. It differs from uninvited forms of citizen participation characterised by a more spontaneous and bottom-up character. Inviting citizens to discuss a specific public issue requires the creation of a space of dialogue between citizens and public decision-makers.
Major changes in public libraries throughout the world have led to an increased focus on governance issues. Forging successful futures for public libraries depends on effective governance. This book defines governance and examines its many facets in relation to public library provision internationally, differentiating governance from the policies, processes and practices of public libraries. The perspectives of leaders, practitioners, researchers, decision makers, and service users are presented, offering a variety of views from the past, the present and potential approaches in the future. Decision-making and the roles of decision makers involved in governance are explored. Prominent figures from the public library community throughout the world have contributed their knowledge and experience. Wicked problems facing the public library sector are identified and the varying approaches adopted internationally to deal with them are outlined. There are many practitioner and professional practice issues associated with provision of libraries and views on library usage and delivery vary according to user and practitioner standpoints. Globally diverse content provides directions for the future development of public libraries and for dealing with the emerging challenges facing the library world.