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Geoff Ramm has a passion for incredible customer service.In this book, heâs hand-picked THE most original, unique and quirky examples of creative customer experiences that are guaranteed to inspire you and your team to outperform, outmanoeuvre and stand head and shoulders above the competition.This is the book that your competitors wish they had, itâs your ticket to service superstardom and itâs going to reveal to you: The gap in your service that you never knew existed. Smart techniques to help you generate clever experiences of your own. Simple, cost-effective ideas and touches that will mean the world to your customers. Fun, fresh and exciting new perspectives that will inject your entire team with enthusiasm. Fantastic ideas and inspiring stories that will get you spectacular results. Why not join Geoff on this highly enjoyable, eye-opening and rewarding customer service journey around the world? Heâll introduce you to some of the amazing people heâs met who have discovered extraordinary ways to deliver world-class experiences, and heâll show you how you can use their strategies to make your own brand unforgettable, your business unmissable and your customers coming back for more.So, are you ready to become a true Celebrity Service Superstar?Great! Itâs time to get started on getting people talkingâ¦about you!âEntertaining and thought-provoking! Geoff Rammâs knowledge and insight will reshape the way you think about customer serviceâ â Heather McNamee, Area General Manager, Fraserâs Hospitality UK
Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you'll see how service will always lead to the sale.
Even the biggest supernovae of the celebrity universe-stars like Taylor Swift, Nicki Minaj, Justin Bieber, Zac Efron, and the boys in Big Time Rush-all began small, dreaming big. Their stories will be the riveting subject of RISE How Your Favorite Celebs Became Famous. Sure, die-hard fans may know some of the facts, but RISE will collect in one keepsake volume the treasured tales of these young stars' early beginnings, as well as show us fantastic up-to-the-minute pics of their current looks and successes. A must-have purchase for every tween/ teen who harbors dreams of glory.
Linda Goodmans Sun Signs revolutionized the world through her book in the 1970s which has sold over 60 million copies. It brought astrology into everyones living room. Chrissie Blaze has now written the next book for this decade - Superstar Signs. Drawing on her lifetimes study and practice of astrology, she has written this lively, witty, accessible book but with a difference. She draws on portraits of superstars and heroes, ancient and modern to show us how we too can use the power of our Sun signs to become our best self. She illustrates the karmic lessons of each Sun sign and how we can reach our full potential. She includes a meditation on the Sun signs that we can use on daily basis to become our best selves.
"Founder of entertainment and brand management company who manages careers of the stars tells behind-the-scenes stories of how they reached their fame and offers information and practical advice on how to become a celebrity"--
Fast on the heels of the wildly popular Pop-Up Book of Celebrity Meltdowns comes this equally raucous, irreverent sequel. Brought to life with Mick Coulas's outrageously humorous caricatures and Kees Moerbeek's stunningly inventive paper engineering, this deluxe, handcrafted gift book brings to life ten more examples of celebrity behavior gone horribly, horribly wrong.
By holding up a mirror to the world of celebrity Jo gives us a intimate backdrop against which to assess the 24/7/365 images of the "lifestyles of the rich and famous" we are exposed to in modern digital life. If you enjoy reading about entertainment, business, entrepreneurship, and/or personal finance - you'll love CELEBRITY, INC. It's got all that - and more - in there.
Sport Stars investigates the nature of contemporary sporting celebrity, examining stars' often turbulent relationship with the press, and exploring themes of identity, race, and spectacle.
Poor Superstar. All the money and fame in the world won’t prevent him from having a bad hair day. Or stepping in gum. Or not being able to fit into skinny jeans, or watching helplessly as a scoop of ice cream falls from its cone. Or so an unnamed Superstar’s life is ingeniously imagined in this very funny book. Inspired by but not based on Jay Z’s monster hit “99 Problems,” illustrator Ali Graham riffs on what might be the real problems afflicting a world-famous music mogul who also happens to be married to the foremost diva of our time. Begun as a Tumblr, which went viral almost instantly, 99 Problems is a highly conceptual gift book showcasing 99 full-color illustrations of a cartoon character who looks just like a certain legendary rapper, and the often ordinary and sometimes fantastical things that happen to him. And that’s where the book finds its hilarious, compulsive hook—in an age that worships celebrity and assumes, somewhat enviously, that fame and fortune can protect one from life’s travails, what if that just weren’t true? There’s a surprising, underlying warmth here. Even when the author dips into flights of pop culture fantasy—Superstar on the bow of the Titanic; Superstar whipping up a bad batch alongside Walter White from Breaking Bad—the recognition of shared kinship is strong. It’s a cartoon version of celebrity, but like the best cartoons, it’s edgy and knowing, yet sweet, too.
The wholesome image of America propagated by Hollywood in the 1940s, '50s and '60s is one of the most persistent in popular culture: loving wives, smiling children. But off the set, many of the actors who helped create this image were secretly leading very wild lives, and one man in particular was helping them: Scotty Bowers. At a time when sex outside of marriage was taboo, Scotty built up a reputation as the guy who could discreetly fix you up. Scotty slept with many stars himself, and connected others with his friends. Here, he tells his story for the first time. Scotty came to Hollywood after serving in the Marines in World War II, and began working at a gas station on Hollywood Boulevard. One day, he was approached and picked up by actor Walter Pidgeon, who whisked him off to a friend's villa for the first of many encounters with Hollywood's rich and famous. He developed long-term friendships with stars like Katharine Hepburn and Noel Coward, but he always kept it quiet--until he now provides a lost chapter in the history of the sexual revolution.--From publisher description.