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About one third of ATMs now make direct charges to consumers, and in 2004 it is estimated that UK consumers paid £140 million in charges made whilst accessing funds through cash machines. The Committee's report examines the principle and increasing trend towards charging, the clarity of presentation of these charges to the consumer, the likely impact on financial exclusion and low-income households, and key areas for action from government, regulators and the industry. Findings include that although there has been an increase in free machines as well as charging machines, their location and the lack of transparency about which machines make charges hinders genuine competition and consumer choice. Recommendations include that there should be a clearer indication of the amount of surcharge on external signage with standardised labelling for all free and charging machines. The LINK network agreement needs to improve consumer representation and its enforcement mechanisms. The trend towards ATM charges should not be allowed to exacerbate existing financial exclusion, and the Government should ensure that the switch to direct payment of benefits does not disadvantage recipients in their access to cash.
In response to the Treasury Committee's inquiry, Barclays, HSBC and Santander all made a public commitment to continue to provide basic bank holders with unrestricted access to cash machines. In this report, the Treasury Committee makes clear its intent to write to the other providers of basic bank accounts asking for similar clarification and urges RBS and Lloyds TSB to remove their restrictions. Restricting access to cash machines could compromise the network. In certain areas, more than a third of ATMs could be placed at risk if other providers of basic bank accounts were to take similar action or to remove themselves from the LINK system. The Committee understands the need for banks to control costs and that in this instance the financial benefits to Lloyds and RBS appear relatively small. Those affected, though, would be amongst the most vulnerable people in society. In the longer run, both the way services are offered to customers and the charges they pay need reform to secure greater banking competition
Recent developments in law, public policy, and regulation have ensured that questions regarding the relationship between banks and their customers have seldom been out of the spotlight. This important book provides a timely, original, and critical examination of the role of the law in regulating banks in the interests of the consumer. The work examines the social and economic rationales for, and the objectives of banking regulation. In so doing, it focuses on the crucial role of regulation in the protection of the consumer. The book then provides a critical appraisal of the principal techniques by which regulation is delivered and protection ensured. Such techniques include prior approval by licensing, continued supervision, and information remedies such as disclosure. The work also looks at how the law protects depositors of insolvent banks through financial compensation schemes, and how it provides consumer redress through mechanisms for ensuring access to justice, in particular ombudsmen. Finally, the book looks at the topical question of consumer access to banking services, and considers the extent to which the law can justify placing social obligations on banks in the consumer interest. This is the first monograph to examine these important topics in this way.
This report follows up on a previous report (HC 848-I, session 2005-06, ISBN 9780215031396), and a related publication on banking services (HC 1717, session 2005-06, ISBN 9780215031426). The Committee commends the Government's response to these earlier reports, but sets out some 33 conclusions and recommendations, including: the development of a wider range of savings options for lower income households; more protection for consumers from the risks relating to prepayment systems, such as Christmas savings schemes; the launch of a targeted national Saving Gateway scheme with the Government matching savings by low-income individuals with its own contributions; a renewed commitment from the Government to the reform and future funding of the Social Fund; the Committee commends the Government's consultation process on changes to legislation within which credit unions operate, and the possible renaming of credit unions to "community banks", the Committee further recommends that such bodies should be able to pay interest on savings.
Every year more than 270,000 students from all around the world come to study in the UK - and the number is growing by 10 per cent a year. At present, most students coming to the UK have to rely on information from their friends, and brief leaflets and booklets supplied by universities. This indispensable guide tells students all they need to know about Britain's higher education system: the application process, funding, immigration controls, health service, accommodation, study methods and employment opportunities, as well as university life, British customs and habits, and lots of other information on day to day living in the UK.
Cash and Dash: How ATMs and Computers Changed Banking uses the invention and development of the automated teller machine (ATM) to explain the birth and evolution of digital banking, from the 1960s to present day. It tackles head on the drivers of long-term innovation in retail banking with emphasis on the payment system. Using a novel approach to better understanding the industrial organization of financial markets, Cash and Dash contributes to a broader discussion around innovation and labour-saving devices. It explores attitudes to the patent system, formation of standards, organizational politics, the interaction between regulation and strategy, trust and domestication, maintenance versus disruption, and the huge undertakings needed to develop online real-time banking to customers.
The International Student′s Survival Guide is a comprehensive and easy-to-use guide to studying and living in the UK. It will be invaluable in preparing international students for the inevitable differences in culture, customs, and academic life, and helps to ensure they get the most out of their time at University. Gareth Davey provides students with all the information needed to make the right choice about where to study and provides valuable advice on how to settle into your new surroundings, including guidance on: Choosing and applying for a course Leaving home and arriving in the UK Managing finances and living costs Academic culture Teaching and assessment methods Health and welfare Life after graduation Throughout the guide there are checklists and self-evaluation forms to help the reader chart their progress. A glossary is included to aid understanding of the topics covered, and directories of additional sources of information make it easy to find out more where necessary. This guide will be a useful resource for students coming to the UK to embark on either undergraduate or graduate study in any subject. SAGE Study Skills are essential study guides for students of all levels. From how to write great essays and succeeding at university, to writing your undergraduate dissertation and doing postgraduate research, SAGE Study Skills help you get the best from your time at university. Visit the SAGE Study Skills hub for tips, resources and videos on study success!
The most up-to-date business English dictionary created specially for learners of English.
The most trustworthy source of information available today on savings and investments, taxes, money management, home ownership and many other personal finance topics.
The bestselling book that the New York Times hailed as “a highly readable and substantial guide to the grown-up realms of money and business,” Get a Financial Life is a must-read for anyone in their twenties and thirties (or beyond) who wants to understand the basics of personal finance. If you’ve been meaning to get your finances in shape but have no idea where to start, this is your playbook. Get a Financial Life busts open the system, teaching tricks for becoming master of your own money universe. No matter what’s happening in the economy, all the guidance you need is right here. You’ll learn how to: • Pay off your credit cards and student loans and live debt free • Start saving, even if you’re living paycheck to paycheck • Take advantage of the latest tax rules and save a bundle • Find smart investments while still supporting socially responsible companies • Come up with a down payment and buy a home, even in a tough economy • Afford grad school • Protect yourself from identity theft And you’ll discover why a 401(k) is your best friend—in boom times and even if the market is tanking. From tracking your spending to finding deals on insurance to navigating the new world of homebuying, this easy-to-understand, comprehensive guide provides an up-to-date road map of the world of personal finance. Whether you earn $30,000 or $300,000, are single or married, are drowning in debt or just looking for ways to keep your savings secure in uncertain times, you’ll find the answers you need in Get a Financial Life. “A daring book….A life’s worth of smart financial advice” (Newsweek).