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With the importance of computers and mobile devices in every business and industry, the demand for computer support professionals is greater than ever before. As a result, those with strong skills in computer support have a relatively secure career path and the ability to apply their knowledge in a wide variety of environments. This title presents a number of different careers in computer support, including their typical work settings, responsibilities, and demands. Information is provided on education and training--starting with preparation at the high school level--and practical advice is given on how to land a job.
This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.
Stand out in one of IT's fastest growing job markets If you're looking for a job in IT, the help desk is the heart and soul of most IT operations, and an excellent starting point for a promising career. With the help of Getting an IT Help Desk Job For Dummies, you'll gain the knowledge and know-how to cut through the confusion of navigating the Information Technology job market. IT can be intimidating to hopeful-yet-inexperienced job candidates, but this guide will help you find and land the job of your dreams. Through easy-to-follow explanations, authoritative information, and a bit of humor, Getting an IT Help Desk Job For Dummies serves as your thorough and approachable guide to maximizing your competitive edge in this booming market. The IT job market has continued to expand as technology matures and deepens its roots in business operations. This is good news for you! However, it makes it that much harder to get a job in IT, as recent grads and other professionals are practically stampeding to get their feet in the door of this rapidly expanding industry. Luckily, Getting an IT Help Desk Job For Dummies gives you an advantage by providing expert instruction on how to score an interview and secure a job offer, the skills needed to obtain and maintain an IT position, and authoritative information on how to establish a career path in the IT field. Explore careers in the IT Help Desk field and establish the path you want to follow Plan for post-education certifications and training to make yourself more marketable Get expert guidance for creating a winning resume and cover letter Prepare for your IT Help Desk interview Loaded with simple, straight-forward advice, Getting an IT Help Desk Job For Dummies is your all-in-one guide to starting your IT career on the right foot!
Titles in the Great Careers Without a Bachelor's Degree series spotlight careers that one can train for by earning certificates and associate's degrees at community colleges and technical colleges; by completing apprenticeships; and by training in the military. These careers provide students with a path to a comfortable, middle class life. Each title features Information on typical job duties and work environments for the career; a glossary of more than 35 commonly used terms in the career; information on educational training paths; a list of college scholarships and other types of financial aid that help students reduce the cost of training; information on typical salaries; 15+ ways to explore the field while still in school-classes, competitions, camps, websites, books, tours, school clubs, information interviews, job shadowing; a detailed look at the employment outlook in the United States; interviews with professionals and educators, who describe what it's like to work in the field, what they love about their jobs, and key skills for success; interesting sidebars; and more than 40 photos that illustrate the career.
A practical guide to careers in the computer and technology field including systems integrator, programmer, web developer, salesperson, and tech consultant.
Profiles jobs in computers such as college professors, computer science, computer and video game designers, computer network administrators, hardware engineers, software designers, webmasters, and more.
For each position, the authors include a brief overview and its history. Discussions of education, certifications, or licensing required; a detailed job description; salary; and the future outlook are also supplied.
Presents the different computer science and programming careers available today. It provides practical advice on obtaining each of these careers, including educational requirements and necessary training.
3 of the 2560 sweeping interview questions in this book, revealed: Motivation and Values question: Give me an Computer customer support specialist example of a time you were able to be creative with your work. What was exciting or difficult about it? - Story question: How long have you been engaged in this process? - Behavior question: What would be the best Computer customer support specialist example that shows you are an honest person? Land your next Computer customer support specialist role with ease and use the 2560 REAL Interview Questions in this time-tested book to demystify the entire job-search process. If you only want to use one long-trusted guidance, this is it. Assess and test yourself, then tackle and ace the interview and Computer customer support specialist role with 2560 REAL interview questions; covering 70 interview topics including Decision Making, Listening, Behavior, Building Relationships, Interpersonal Skills, Organizational, Analytical Thinking, Leadership, Toughness, and Self Assessment...PLUS 60 MORE TOPICS... Pick up this book today to rock the interview and get your dream Computer customer support specialist Job.
Think you want to go into the technology industry? Many technology professionals jump-start their careers in technical support. Whether you’re looking to join a big company or a small start-up, learn exactly what it takes to get that perfect job!