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Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
According to the authors, every significant breakthrough in business technology has been underpinned by mathematics. They explain how Pi-calculus provides the theoretical computer science foundation for a new type of business software that allows business people, not just technicians, to design, imp
This book provides business professionals with the clearest, easiest roadmap to achieving highly effective departments and organizations. Are you baffled by how your department can keep making the same mistakes? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? These obstacles are so common in business that the solution to getting past them even has a name--business process improvement (BPI). Thankfully, though, you don’t have to be a BPI expert to resolve these situations and find the results your business needs to find success again. Written by experienced process analyst Susan Page, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to: Eliminate duplication and bureaucracy Control costs Establish internal controls to reduce human error Test and rework the process before introducing it Implement the changes Complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas, The Power of Business Process Improvement is your solution to turning your business into the well-oiled machine you know it can be.
Looking to start up your own research and evaluation consultancy? For almost 20 years, Gail V. Barrington has run popular workshops to help professional researchers and evaluators determine if they have what it takes to succeed as consultants. This book makes that helpful guidance, and more, available to a wider audience. Barrington shows readers how to get started, set fees, find work, manage time and money, set up an ownership structure and business systems, manage contracts, and work with subcontractors and staff. With Barrington's advice and encouragement, independent practitioners have the roadmap to success!"I would highly recommend it to anyone starting a consulting career. The author has truly singled out the most important lessons to be passed on, both of the practical type and of those related to consultancy."-George Grob, Center for Public Program Evaluation"This book addresses a big and important gap in the evaluation literature. It provides a clear and concise account of what evaluators and applied researchers need to know in order to succeed in independent consulting practice." -Stewart Donaldson, Claremont Graduate University
"This is the practical approach I wish I had come across much earlier in my career." Cynthia Pexton-Shaw Whether you are just starting out, considering or already working as a consultant this book is essential reading, enabling you to understand the needs of your client and to get the result they want.
The updated and revised 12th edition of "Comprehensive Guide to IBPS-CWE Bank PO Exam" powered with PYQs & 100+ Hours video course & 4 Online Tests has been designed strictly for the IBPS Bank PO Prelim & Mains Exams. The book includes: # This new edition incorporates new chapters/ variety of questions as per the latest IBPS PO exams. # This new edition further removes chapters that are no longer relevant for the exam. # The book covers all the sections of the Preliminary & Main PO Exams: English Language, Quantitative Aptitude, Data Analysis & Data Interpretation, Reasoning Ability, Computer Aptitude, Banking knowledge & General Awareness and Current Updates. # The book provides well illustrated theory with exhaustive fully solved examples for learning. # This is followed with an exhaustive collection of solved questions in the form of Exercise. # The book incorporates last 9 years IBPS PO question papers with solutions in the respective chapters. # A total of 5000+ MCQs with 100% explanations to Quant, Reasoning & English sections. Study material for Banking/ Economics Financial Awareness with Past years’ Questions & Practice Questions is covered in the book. # Also cover high level questions on recent IBPS PO exam pattern. # The book provides 100+ Hours of Video Course in Quant, Reasoning, English & GK developed by a team of Disha Experts. Link provided in the Book. # This book further provides 4 Online Tests - 2 Prelim and 2 Main Exams which will provide you the right exposure and practice for the exam. Link provided in the Book.
This volume focuses on the interaction between consultant and client, explaining how to achieve the healthy, helping relationship so essential to effective consultation.
In essence, readers discover "step-by-step" how to start & manage an "outstanding" Engineering Practice and exactly how to gain a reputation as an expert in their specialty. This is both a handbook for new engineers and a constant reference manual for seasoned professionals. The book is divided into "five parts" Preparation; Planning; Implementation; Managing; and Cashing Out. PREPERATION includes: Selecting a collage. Make sure that it has the right accreditation to allow you take the Professional Engineering license exam. (ABET-EAC accredited) Take the EIT exam. In your senior year at college, while the fundamentals of engineering are still fresh in your mind. Gain experience. A minimum of four (4) years of "certifiable" experience in engineering work. Join engineering societies. Become an officer; make contacts; gain credentials; and build a reputation in the industry. PLANNING includes: Recognize opportunities. Buying an existing practice; starting upon another engineer's retirement; becoming a partner in an existing firm; or hanging out your shingle. Consider ownership options. Carefully consider the pros & cons of being on your own verses having partners. Choose Specialties. Choosing between being a "single-discipline" or "multi-discipline" firm. Prepare a Business Plan. Learn how to write a "Business Plan" including how to estimate expenses & income for both start-up and your first year. Apply for a Business Loan. Discover the secrets to getting a Business Loan IMPLEMENTATION includes: Pre Start-up "Check List." Once you have made the GO decision, find out the initial steps to take & things to avoid. Start-up "Check List." Discover how to actually start your practice step-by-step. MANAGING includes: Acquiring service. Learn how to select the right Attorney & CPA and obtain the insurance coverage needed. Marketing. Discover the marketing materials & methods that will keep your firm busy. Expert. Learn the secret of gaining a reputation as an "expert" by publishing technical articles. Fees. Uncover the mysteries of preparing winning & profitable fee proposals. Forensic Engineering. Find out how to make this interesting & profitable litigation specialty part of your engineering practice. CASHING OUT includes: Selling your firm. Learn how to sell your practice for the maximum profit and retire comfortably. ###"