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Analysis of performance standards related to route design, service quality and finances/productivity; statistics, evaluation procedures and standards by transit agency.
Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation perception among users. The book compiles in one place metrics currently dispersed in journal articles, government publications and book chapters. It critically analyzes currently available modeling methodologies such as the Ordered Logit/Probit model and Models of Structural Equations, highlighting their advantages and disadvantages. The book addresses models of desired quality, including the views of users and non-users, discussing the gap between desired and perceived quality. The book also examines data mining approaches such as decision trees and neural networks, showing how to involve the public in the decision-making process to create policies that encourage public transport demand. Measuring passenger's views on public transportation is of critical concern to promote wider transit use in cities around the world. - Includes insights from both theoretical and practical points of view for both researchers and practitioners - Features case studies in each chapter that apply models discussed - Helps readers develop and design their own studies for measuring quality of service - Shows how to include perceived quality in contracts - Provides access to the survey formulas and data to better enable implementation of models
This book focuses on the implementation of Quality Function Deployment (QFD) in the construction industry as a tool to help building designers arrive at optimal decisions for external envelope systems with sustainable and buildable design goals. In particular, the book integrates special features into the conventional QFD tool to enhance its performance. These features include a fuzzy multi-criteria decision-making method, fuzzy consensus scheme, and Knowledge Management System (KMS). This integration results in a more robust decision support tool, known as the Knowledge-based Decision Support System QFD (KBDSS-QFD) tool. As an example, the KBDSS-QFD tool is used for the assessment of building envelope materials and designs for high-rise residential buildings in Singapore in the early design stage. The book provides the reader with a conceptual framework for understanding the development of the KBDSS-QFD tool. The framework is presented in a generalized form in order to benefit building professionals, decision makers, analysts, academics and researchers, who can use the findings as guiding principles to achieve optimal solutions and boost efficiency.
Provides a variety of approaches to transit bus service line and cleaning functions so transit agencies can evaluate the effectiveness of their own operations.
This pioneering text provides a holistic approach to decisionmaking in transportation project development and programming, whichcan help transportation professionals to optimize their investmentchoices. The authors present a proven set of methodologies forevaluating transportation projects that ensures that all costs andimpacts are taken into consideration. The text's logical organization gets readers started with asolid foundation in basic principles and then progressively buildson that foundation. Topics covered include: Developing performance measures for evaluation, estimatingtravel demand, and costing transportation projects Performing an economic efficiency evaluation that accounts forsuch factors as travel time, safety, and vehicle operatingcosts Evaluating a project's impact on economic development and landuse as well as its impact on society and culture Assessing a project's environmental impact, including airquality, noise, ecology, water resources, and aesthetics Evaluating alternative projects on the basis of multipleperformance criteria Programming transportation investments so that resources can beoptimally allocated to meet facility-specific and system-widegoals Each chapter begins with basic definitions and concepts followedby a methodology for impact assessment. Relevant legislation isdiscussed and available software for performing evaluations ispresented. At the end of each chapter, readers are providedresources for detailed investigation of particular topics. Theseinclude Internet sites and publications of international anddomestic agencies and research institutions. The authors alsoprovide a companion Web site that offers updates, data foranalysis, and case histories of project evaluation and decisionmaking. Given that billions of dollars are spent each year ontransportation systems in the United States alone, and that thereis a need for thorough and rational evaluation and decision makingfor cost-effective system preservation and improvement, this textshould be on the desks of all transportation planners, engineers,and educators. With exercises in every chapter, this text is anideal coursebook for the subject of transportation systems analysisand evaluation.
Introduction -- Planning framework -- Estimating BRT ridership -- Component features, costs, and impacts -- System packaging, integration, and assessment -- Land development guidelines.