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The most important moments in life involve big decisions, big events, and big opportunitiesand those involve other people. Relationships make our lives work, and as it turns out, they improve our health and happiness as well. When we have good ones, they help pick us up when we stumble and fall, but they dont just happen. Carol Ann Lloyd-Stanger, who has built a career helping people build personal and professional relationships that create success, shares steps and strategies so you can: start conversations that lead to meaningful relationships; take a positive approach to the people in your life; listen effectively and understand others and their ideas; adapt your conversation style to increase connections; and manage difficult conversations to achieve positive outcomes. Any conversation can be the one that changes everything, but you need to know how to navigate them. Take the first step to enjoying game-changing relationships and build the life you wantone conversation at a time.
More than news, weather, and sports. When is the last time you had a catalytic conversation with an employee, a colleague, a friend, or a complete stranger? Whether at work, church, a coffee shop, or at home, people everywhere are one conversation away from a life-defining decision. Being truly present during such moments grants you an invitation to greater levels of leadership and friendship along the way.If you don’t have the heart, it limits your capacity.If you don’t have the questions, it limits your access.If you don’t have the discipline, it limits your engagement. The Conversationalist will help you to develop your heart, ask the questions, and engage your relationships—leading yourself and others into life-changing discovery. In an age driven by social media and virtual reality, we need practical tools to help take our relationships to the next level of trust, transparency, and real change for the good. An adventure is waiting for those willing to step forward courageously as a conversationalist.
If you have to influence others through conversations, you will benefit from the ten important lessons in this book. You'll get a clear formula for success, practical advice and valuable ideas that you can apply right away. This book will reshape how you interact with your clients and colleagues and give you newfound power and ease in your career and important communications. There is no skill more important than the ability to be effective in your conversations.
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Exploring how words are a means by which children grow to trust their parents, this book offers practical wisdom in the form of short chapters with real-world examples to guide parents into meaningful conversations with their children--reflecting God's own words to Christians as His children.dren.
New York Times bestselling author Susan Scott guides couples through eight must-have conversations to create a fierce love that stands the test of time and grows stronger over the years. Often in our romantic relationships, we long for deep connection, but we don't know how to communicate well and sometimes withhold what we're really thinking and feeling. This can lead to fighting, resentment, or, worse, complacency--where you are just going through the motions, more like roommates than two people in love. As Susan writes, "It's as if we've pulled off our own wings." As couples, we don't stop to think how important our conversations are. And we certainly don't understand that what we talk about and how we talk about it determine whether our relationships will thrive, flatline, or fail. In Fierce Love, New York Times bestselling author Susan Scott guides couples through eight must-have conversations that lead to deep connection and lasting commitment. Through the use of true stories and hands-on exercises, Susan helps us understand that the conversation is the relationship; identify and dispel five relationship myths that mislead and derail us; learn eight conversations that are critical to enriching relationships; and stop fighting or ignoring issues and start connecting in a deep and meaningful way. After a season where many relationships were tested and tried, where some relationships thrived and others have exposed cracks couples didn't even realize were there, or realized but didn't acknowledge, now is the best time to learn to communicate well. By having honest, compelling conversations with our partners, we can foster true connection and a fierce love that will withstand the test of time and grow stronger over the years.
MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. "Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversation skills and eight principles give the novice and master insights and guidelines for improving conversation." -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work "Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice." -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go "Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." -- Hyrum W. Smith, cofounder, FranklinCovey "An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." -- John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional "Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation." -- Brent D. Peterson, PhD, coauthor of Fake Work
There are many complex relationships among employees within a company, as well as between employees and clients. The author invented this communication method, The Conversation Blueprint, to help employees, managers, and clients work together through productive, educated, and respectful conversations.
Provides a proven series of skills and techniques that anyone can use to make their relationships thrive Healthy communication is essential in any professional or personal relationship. When the lines of communication are frayed or broken, the resulting drama, unnecessary conflict, and inefficiency often lead to 'dropping the ball'. Better communication yields better results. It's a no-brainer—honest conversations build deeper, more productive relationships. It may seem simple in theory, but healthy communication is one of the most challenging things to master in practice. The Communication Code helps you set up conversations and communication in a way that creates a win-win scenario for everyone involved. In this real-world guide, bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction. Written by the team that brought you The 100X Leader, The 5 Voices, and The 5 Gears, this must-have book will help you: Connect and communicate effectively with your team, your family, and your friends Define the parameters of a conversation from the outset to avoid any misunderstandings Understand the power dynamics of an interaction to eliminate the fear of honest conversation Offer constructive criticism without offending or disappointing the person on the other side Maximize your situational awareness and collaborate like a pro Prevent communication attacks and restore healthy communication flow The Communication Code: Unlock Every Relationship, One Conversation at a Time offers a practical, easy-to-implement solution for decreasing or eliminating miscommunication. It is essential reading for anyone wanting to improve the health of their relationships through clear and authentic communication.
Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing With People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully – be it cooperation, goodwill, love or security. Les Giblin, a recognized expert in the field of human relations, has devised a method for dealing with people that can be used when relating with anyone – parents, teachers, bosses, employees, friends, acquaintances, even strangers. Giblin shows step by step how to get what you want at any time and in ways that leave you feeling good about yourself. Moreover, the people who have given you want you want wind up feeling good about themselves, too. The result? Nobody gets shortchanged. It’s a win-win situation. Each chapter includes a handy summary, so there’s absolutely no chance of missing the book’s key points. You can also use these recaps to refresh your memory after you’ve finished the book. Instead of feeling miserable about your interpersonal skills, read this best-selling guide and learn to succeed with people in every area of your life.