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Foreword by Tracie D. Hall Community engagement isn’t simply an important component of a successful library—it’s the foundation upon which every service, offering, and initiative rests. Working collaboratively with community members—be they library customers, residents, faculty, students or partner organizations— ensures that the library works, period. This important resource from ALA’s Public Programs Office (PPO) provides targeted guidance on how libraries can effectively engage with the public to address a range of issues for the betterment of their community, whether it is a city, neighborhood, campus, or something else. Featuring contributions by leaders active in library-led community engagement, it’s designed to be equally useful as a teaching text for LIS students and a go-to handbook for current programming, adult services, and outreach library staff. Balancing practical tools with case studies and stories from field, this collection explores such key topics as why libraries belong in the community engagement realm; getting the support of board and staff; how to understand your community; the ethics and challenges of engaging often unreached segments of the community; identifying and building engaged partnerships; collections and community engagement; engaged programming; and outcome measurement.
In achieving civic engagement and social justice in smart cities, literacy programs are offered in the society by three essential information service providers: libraries, archives, and museums. Although the library and museum services are documented in literature, there is little evidence of community-led library or museum services that make a full circle in understanding community-library, community-archive, and community-museum relationships. The Handbook of Research on the Role of Libraries, Archives, and Museums in Achieving Civic Engagement and Social Justice in Smart Cities examines the application of tools and techniques in library and museum literacy in achieving civic engagement and social justice. It also introduces a new outlook in the services of libraries and museums. Covering topics such as countering fake news, human rights literacies, and outreach activities, this book is essential for community-based organizations, librarians, museum administrations, education leaders, information professionals, smart city design planners, digital tool developers, policymakers engaged in diversity, researchers, and academicians.
An important addition to the research on how libraries can work with their communities to provide critical services and resources. Providing valuable insights about the diverse ways that outreach can be accomplished within and through communities, this volume serves as a significant resource for library managers, staff and their partners.
Library Collaborations and Community Partnerships illustrates the value of libraries and their resources through an array of alliances to improve health and enhance people's lives. It is unique in its illustration of key principles of collaboration, partner engagement, shared leadership, project development and outcomes measurement, as well as the challenges inherent in collaborations among diverse partners. The book includes collaboration exemplars focused on education, health, information literacy and capacity building for populations that experience access and resource disparities. It highlights the innovative use of existing assets, environments and diverse professions to broaden access to resources and information to those in need. The strategies, challenges, outcomes and lessons learned that are described in the volume have application for a variety of settings and populations. Highlighting the key role that libraries play in guiding successful interprofessional collaborations with communities, Library Collaborations and Community Partnerships should be of interest to academics, students and professionals engaged in library and information science, education, health care, social services and community organizations.
Including 66 focused snapshots of outreach in action, this resource reflects the creative solutions of librarians searching for new and innovative ways to build programs that meet customer needs while expanding the library’s scope into the community.
Whether you’re embarking on the challenge of building a digital collection from scratch, or simply need to understand the conceptual and technical challenges of constructing a digital library, this top-to-bottom resource is the ideal guidebook to keep at your side, especially in this thoroughly updated and reworked edition. Demonstrating how resources are created, distributed, and accessed, and how librarians can keep up with the latest technologies for successfully completing these tasks, its chapters walk you step-by-step through every stage. Demystifying core technologies and workflows, this book comprehensively covers needs assessment and planning for a digital repository;choosing a platform;acquiring, processing, classifying, and describing digital content;storing and managing resources in a digital repository;digital preservation;technologies and standards useful to digital repositories, including XML, the Portland Common Data Model, metadata schema such as Dublin Core, scripting using JSON and REST, linked open data, and automated metadata assignment;sharing data and metadata;understanding information-access issues, including digital rights management; andanalyzing repository use, planning for the future, migrating to new platforms, and accommodating new types of data. This book will thoroughly orient LIS students and others new to the world of digital libraries, and also ensure that current professionals have the knowledge and guidance necessary to construct a digital repository from its inception.
Focusing on needs and services outside the library walls, this book outlines a fresh approach to how libraries can think about and effectively reach underserved populations. Readers will discover strategies for identifying information needs where underserved populations are and learn about many successful services, programs, and partnerships. Underserved populations frequently do not have access to a library--or they may even be unaware that they have an information need. How can we as a profession effectively reach them? This text, geared to both graduate and undergraduate LIS students as well as practicing librarians and library staff, provides contextual information on historically underserved populations as defined by the ALA Office for Diversity, Outreach, and Literacy Services (ODLOS), explores information use behaviors for these groups, and presents examples of successful strategies and programs. Readers will understand the history, background, and demographics of ALA-identified underserved population groups, which include refugees and immigrants, rural or isolated communities, historically disadvantaged racial or ethnic groups, LGBTQAI+ teens, people with mental health challenges, and those experiencing homelessness; find ideas from real-world practice for effectively serving those population groups in their community; learn about concepts such as Reijo Savolainen's everyday life information seeking (ELIS) and Elfreda Chatman's small world lives and life in the round, theories that consider how a person's circumstances affect their information needs, searching habits, and information authorities; see why misconceptions, stereotypes, and implicit biases about underserved populations can act as barriers to people accessing the information they need; be introduced to the concept of the "community information liaison," a librarian who addresses information-seeking of their community outside of the library walls; and have information about support organizations and additional resources for further learning. The text features contributed chapters from noted authorities such as Paul T. Jaeger, Ana Ndumu, Helen Chou, Bharat Mehra, Jeanie Austin, Emily Jacobson, Julie Hersberger, Carrie Scott Banks, Barbara Klipper, JJ Pionke, Nicole Dalmer, and Vanessa Kitzie, plus an afterword by Nicole A. Cooke.
Using Social Media to Build Library Communities: A LITA Guide is a community-building action manual for practitioners across the profession. By bringing together an array of perspectives to explore community building through social media, this book serves as the go-to resource for professionals who want to take social media beyond marketing and promotion to build an inclusive and engaged community of library users. Each chapter contains clear explanations of important topics for building communities through social media, and readers will come away with cohesive approaches for their own libraries. Using Social Media to Build Library Communities demonstrates that an energetic and committed community exists to help and guide fellow community builders.
The room is dim, the chairs are in perfectly lined rows. The city planner puts up a color-coded diagram of the street improvement project, dreading the inevitable angry responses. Jana loves her community and is glad to be able to attend the evening meeting, and she has a lot of ideas for community change. But she has a hard time hearing, and can’t see the diagrams clearly. She leaves early. It’s time to imagine a different type of community engagement – one that inspires connection, creativity, and fun. People love their communities and want them to become safer, healthier, more prosperous places. But the standard approach to public meetings somehow makes everyone miserable. Conversations that should be inspiring can become shouting matches. So what would it look like to facilitate truly meaningful discussions between citizens and planners? What if they could be fun? For twenty years, James Rojas and John Kamp have been looking to art, creative expression, and storytelling to shake up the classic community meeting. In Dream Play Build, they share their insights into building common ground and inviting active participation among diverse groups. Their approach, “Place It!,” draws on three methods: the interactive model-building workshop, the pop-up, and site exploration using our senses. Using our hands to build and create is central to what makes us human, helping spark ideas without relying on words to communicate. Deceptively playful, this method is remarkably effective at teasing out community dreams and desires from hands-on activities. Dream Play Build offers wisdom distilled from workshops held around the world, and a deep dive into the transformational approach and results from the South Colton community in southern California. While much of the process was developed through in-person meetings, the book also translates the experience to online engagement--how to make people remember their connections beyond the computer screen. Inspirational and fun, Dream Play Build celebrates the value of engaging with the dreams we have for our communities. Readers will find themselves weaving these artful, playful lessons and methods into their own efforts for making change within the landscape around them.