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The speed and complexity of change in business practice has never been greater than today. Navigating this “new and lasting norm” requires for any organization, besides other factors, two principal elements: Managers and leaders who are capable of coaching their team members as well as a new type of workforce that can quickly adapt to changing environments, can acquire new skills necessary to be successful in the future, and is willing and capable of stepping up to take over responsibility. The book argues that internal coaching is an excellent tool to onboard, integrate, and develop (new) employees. Successful coaching will result in higher job satisfaction (for both coach and coachee), better work and business results, and superior retention levels: A long-term win for both the organization, its employees, and customers. Based on extensive interviews with both tenured leaders and new employees, focus groups with learning & development experts, and a comprehensive literature research as well as the author ́s own in-depth coaching knowledge and expertise, this book proposes an academically researched, developed, and validated model of eight dimensions of successful coaching as well as a five-step implementation plan which can be used as an impactful framework to embed coaching skills in organizational settings to create a sustainable and growth-generating coaching culture.
“Creating a Coaching Culture provides a rich source of knowledge, guidance and experience for anybody involved in the important business of helping drive coaching in organisations. It builds on the Hawkins and Smith seven-step model that we have used to guide our thinking and actions at Ernst & Young. After reading the book I take away a host of ideas and best practice that I will use in the business.” Ian Paterson, Ernst & Young LLP and MD, EMCC UK “Peter Hawkins draws on 30 years of international organizational change consultancy in Creating a Coaching Culture. He offers seven steps, numerous case studies, and his real world experience. Reading this book, it is easy to pinpoint how far along one's organization has moved towards developing a sustainable coaching culture and what the next steps are. Like Peter's other books, Creating a Coaching Culture sits on my desk, not my bookshelf, because of its usefulness, depth of thought, and Peter's expertise.” Catherine Carr, doctoral candidate in Leadership Development and Executive Coaching, Carr & Associates leadership coaching “The book clearly outlines why the creation of a coaching culture is critical to the success of any organisation. More importantly it describes the practical steps required to achieve this success and how you can measure progress and benefits along the journey.” Richard King, Serial NED and Coach, former Deputy Managing Partner for Ernst and Young “In recent years, the concepts of leadership culture and coaching culture have become increasingly intertwined, to the extent that achieving a coaching culture is a common aspiration for organizations of all sizes … Peter Hawkins brings the topic up to date, using multiple case studies and an analytical approach that clarifies the challenges and how to address them.” David Clutterbuck, Visiting Professor, Oxford Brookes & Sheffield Hallam Universities, UK "In this book Peter Hawkins brings together his extensive experience as a business leader, coach, consultant and leadership developer to provide a comprehensive handbook on how to help people, teams and organisational stakeholders learn through the practice of coaching. It will be of benefit not only to those engaged in the people development professions, but also managers and leaders who are looking to enhance the value and potential contribution of their people." Hilary Lines PhD, Executive and Team Coach, UK "This is an eloquently written text that is recommended reading for coaches and mentors working in large organizations, for human resource managers and corporate management teams." EMCC's International Journal "Have just finished reading this it is excellent and like all Peter's books practical but well informed." David Lane How do we create a coaching culture? What will be the benefits for all parties? How can we link it to the performance of our business? How do we calculate the return on investment? How do we make it sustainable? Organizations are investing large sums of money in employing external and internal coaching and are increasingly under pressure to show a demonstrable return on this investment. In this much-needed book, Hawkins gives a well researched and practical answer to the whole question of how you create a ‘coaching culture’ and provides a step-by step guide to implementing this change. The book includes advice for both coaches and HR professionals on: Establishing the right integrated mix of coaching by line managers, internal specialized coaches and external coaches Combining individual and team coaching and connect both to the organizational change agenda Harvesting the organizational learning from the thousands of coaching conversations A coaching style becoming a way of relating internally and externally to all the organization’s stakeholders Case studies show how a wide range of international organizations have developed successful coaching strategies to increase the effectiveness of their businesses. This book will provide you with valuable insights whether you are a coach, an organization consultant, an HR professional or a Chief Executive.
Coaching can work brilliantly. It can help you improve your employee retention levels, succession planning, and organisational creativity. In a supportive culture, managers, coaches and coachees all trust each other and work together. Sadly, even the best-managed coaching programme, with the best coaches, will fail in the real world where the coaching takes place doesn't match the fine words from HR. Spending money on coaching without first ensuring that the groundwork has been done is a fast track to failure. Make sure your training and development budget delivers what you need by first creating a culture that supports coaching.
How to Create a Coaching Culture is a practical guide to developing an effective, efficient coaching culture in your organization. It demonstrates how to empower your workforce to achieve higher performance and greater business results. Specifically tailored to practitioner needs it offers an overview of coaching practice and aligns it clearly with organizational and HR strategy and objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice it will build your fundamental knowledge and equip you to take action by planning, pitching, and building a scheme. It also offers a complete framework for evaluating benefits and measuring return on investment. How to Create a Coaching Culture is part of the brand new HR Fundamentals series, offering practical advice to HR professionals starting out in their career, completing CPD training or studying for their professional qualifications with the CIPD.
Creating a Coaching Culture for Managers in your Organisation is for managers leaders and coaches interested in extending the practice of coaching to achieve broader organisational outcomes. The book offers a practical approach on how to use coaching strategically to create a culture that supports change, builds leadership capacity, and achieves a high degree of alignment between the goals and aspirations of organisations, and their staff. The authors provide rich case study examples of how coaching has been used in a range of organisations to build capacity, leadership learning, and support new ways of working. Taken together, the chapters provide insight into how organisations can develop a culture that promotes engagement, open and dialogic communication, clarity of expectations, and high performance. This valuable text is a timely contribution to current thinking on leadership, management, and organisation development. It will be of interest to managers, leaders, HR professionals and coaching professionals, as well as students interested in coaching techniques, counsellors, and psychotherapists.
The Coaching Organization: A Strategy for Developing Leaders is the only book to provide practical advice on how a company can strategically manage coaching initiatives that strengthen organizations and enhance employee engagement and growth. Authors James M. Hunt and Joseph R. Weintraub offer best practices to help organizations deploy developmental coaching that drives leadership and employee effectiveness. Key Features: Offers a strategic view of how to manage developmental coaching: Coaching initiatives are often deployed on an ad hoc and unmanaged basis and as such often yield disappointing results. This book provides a guide for the strategic management of coaching initiatives including executive coaching, internal coaching, coaching by managers, and peer coaching, so as to maximize their impact and value. Presents credible and practical examples of successful coaching initiatives: Case-based research conducted by leading academics and practitioners illustrates how organizations can link coaching initiatives and organizational success. Case studies from organizations such as Whirlpool, Wachovia, Children′s Hospital Boston, and Citizens Financial Group offer clear guidance on the organizational use of coaching. Identifies assessment tools for developing and maintaining coaching initiatives: Organizational and coaching competency tools are provided to help design appropriate organizational coaching initiatives, select expert coaches, and train internal peer coaches and coaching managers. In addition, the book offers no-cost and low-cost ideas to help organizations spend less money while achieving better results. Intended Audience: This is an excellent text for advanced undergraduate and graduate courses in Human Resource Management, Human Resource Development, Industrial and Organizational Psychology, Organizational Effectiveness, Executive Coaching, and Leadership. It is also a valuable resource for executives, managers, and human resource professionals.
Leadership and management lessons from the sports world. The world's elite athletes and coaches achieve high performance through inspiring leadership, mental toughness, and direction-setting strategic choices. Harvard Business Review has talked to many of these high performers throughout the years to learn how their success translates to the world of business. If you read nothing else on management lessons from the world of sports, read these 10 articles by athletes, coaches, and leadership experts. We've combed through our archive and selected the articles that will best help you drive performance. This book will inspire you to: Improve on your weaknesses, not just your strengths Take care of your body for sustained mental performance Increase your confidence and manage your energy before an important event Turn a struggling team around Understand the limits of performance metrics Focus on long-term goals to overcome setbacks Understand where the analogy of sports and business doesn't work This collection of articles includes "Ferguson's Formula," by Anita Elberse with Sir Alex Ferguson; "Life's Work: An Interview with Greg Louganis"; "The Making of a Corporate Athlete," by Jim Loehr and Tony Schwartz; "The Tough Work of Turning a Team Around," by Bill Parcells; "How an Olympic Gold Medalist Learned to Perform Under Pressure: An Interview with Alex Gregory"; "Mental Preparation Secrets of Top Athletes, Entertainers, and Surgeons," an interview with Daniel McGinn by Sarah Green Carmichael; "SoulCycle's CEO on Sustaining Growth in a Faddish Industry," by Melanie Whelan; "Life's Work: An Interview with Kareem Abdul-Jabbar"; "Major League Innovation," by Scott D. Anthony; "Looking Past Performance in Your Star Talent," by Mark de Rond, Adrian Moorhouse, and Matt Rogan; "Life's Work: An Interview with Mikhail Baryshnikov"; "How the Best of the Best Get Better and Better," by Graham Jones; "Life's Work: An Interview with Joe Girardi"; "Why There Is an I in Team," by Mark de Rond; "Life's Work: An Interview with Andre Agassi"; and "Why Sports Are a Terrible Metaphor for Business," by Bill Taylor.
Unleash Hidden Potential With Coaching Conversations. Coaching is not just for coaches. When everybody within an organization learns and develops coaching skills, its culture begins to change. The exchange of meaningful and actionable feedback becomes the norm and not something that only occurs during annual performance appraisals. The willingness to share insights and ideas becomes accepted and expected at all levels—up, down, and across. Virginia Bianco-Mathis and Lisa Nabors believe everyone in an organization can master a new language—dialogue—and use it in the service of excellence and continuous learning. Everyday Coaching endorses the idea that by improving coaching dialogue skills, people will show up, every day, knowing that what they say and do makes a difference. Through practical tips and examples, Everyday Coaching demonstrates the difference between conversations and true dialogue: the power of using the language of coaching to achieve expectations, personal growth, and overall strategic success. With an easy-to-use coaching model, you can practice formally or informally giving feedback, making agreements, and guiding behavior. In this book, you’ll learn to: · Use coaching to create a culture of collaboration. · Inspire meetings and agendas with more purposeful conversations. · Embody coaching as a normal way of going about continuous improvement. Not everyone is a professional coach. But with Everyday Coaching everyone can take the best of what coaching has to offer—the dialogue, tools, and mindset—and leverage it to transform themselves and their organization.
Coaching is vital to developing talent in organizations, and it is an essential capability of effective leaders. The CCL Handbook of Coaching is based on a philosophy of leadership development that the Center for Creative Leadership has honed over thirty years with rigorous research and with long, rich experience in the practice of leadership coaching. The book uses a coaching framework to give a compass to leaders who are called to coach as a means of building sustainability and boosting performance in their organizations. The book explores the special considerations that leader coaches need to account for when coaching across differences and in special circumstances, describes advanced coaching techniques, and examines the systemic issues that arise when coaching moves from a one-to-one relationship to a developmental culture that embraces entire organizations.
Everything You Need to Become a High-Performing Leader Do you crave additional development of your leadership skills—not just another business book or workshop, but something practical, actionable and real-world? Executive coaches Ron Price and Randy Lisk combine experiences and tools gleaned from decades working with leaders from Fortune 100 companies to small businesses to present twenty-five modules in The Complete Leader. Each skill is organized around the four qualities necessary to leadership excellence: • Clear thinking in an increasingly-complex world • Managing yourself to develop strong teams and results without excuses • Leading others through transcending results to achieve lasting impact • Authenticity in who you are and who you want to become Presented in a way that is both customizable and scalable, each leadership competency utilizes practical tools for defining, practicing |and becoming the greatest version of yourself. The companion site, TheCompleteLeader.org, includes individual assessments and furthers the ideas presented in each section, offering additional methods to deepen practice and learning. This combination of book, assessments and website round out a robust program designed for today’s established executives and tomorrow’s emerging leaders. RON PRICE is the president and founder of Price Associates, a global leadership performance firm. He is a noted expert on how human behavior translates to company culture, individual and business performances. RANDY LISK is the founder of Lisk Associates, a business consultancy firm. He is a trusted advisor, consultant and coach. “Leaving nothing out, Ron Price and Randy Lisk reveal everything you need to know to be The Complete Leader.” Marshall Goldsmith, International Bestselling Author “This book can serve as your own leadership curriculum as you work on the competencies you need to be an effective leader.” Marshall Goldsmith, International Bestselling Author