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The perfect match with the BTEC National Travel and Tourism Award, Certificate and Diploma. Book 1 contains everything students need for the Award and some additional units for the Certificate. Book 2 contains all the other units needed to complete the Certificate and the Diploma. The Student Books are matched to the BTEC National specifications, and written in an accessible way. The clear layout and use of full colour will ensure that these books are easy to use.
Closely matched to the specifications, this student book is the only resource available for BTEC national travel and tourism. It contains everything students need for the Award and some additional units for the Certificate.
BTEC and Heinemann have joined forces to bring students and tutors BTEC's own resources to accompany the new specification - from the BTEC team, for BTEC learners.
Part of the "BTEC National Travel and Tourism Book 2", this second edition is designed to match Edexcel's specification. It provides information to cater for students of mixed abilities through differentiated achievement targets of Pass, Merit and Distinction. It also includes practice assignments and case studies.
This is a guide to all the units of the BTEC First Travel and Tourism qualification. Activities and discussion points enhance students' learning experience and real-life case studies help them explore authentic issues in the travel and tourism industry.
The purpose of this book written by Beverley Goodman is to develop your knowledge and understanding of the role of airline cabin crew. It seeks to dispel myths, to be informative and to encourage you to achieve your personal goals. The book is structured around the 6 compulsory Units of the Level 2 Introduction to Cabin Crew Qualification offered by a number of awarding bodies (exam boards). Currently, these include Edexcel/BTEC, NCFE, City & Guilds and Ascentis. The book is also designed to be relevant to a variety of other cabin crew training and education courses. It is a useful revision tool and will prove helpful when completing tests, assignments and interviews. Units covered in the book: Unit 1: Working as cabin crew; Unit 2: Airline health, safety and security; Unit 3: Aircraft emergency situations; Unit 4: Dealing with passengers on board an aircraft; Unit 5: Cabin service – selling techniques; Unit 6: Making passenger announcements on board an aircraft
This book provides comprehensive coverage of the core and most popular optional units of the BTEC National in Travel and Tourism Award, Certificate and Diploma. Published in full colour and written to cover the new 2007 specifications, BTEC National Travel and Tourism brings your studies to life with numerous illustrations, exercises, definition boxes, review questions and summaries. Each chapter contains practical activities that put theory into practice and generate data for use in assignments as well as sample case studies. Fifteen compulsory and optional units are covered in detail providing you with the knowledge you need to succeed in your BTEC National. A free supporting CD-ROM completes the package with learning outcomes and useful web links for the less widely studied options whilst a teacher's CD-ROM with a wealth of extra resources to complement the book is also available.