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Reducing Secondary Traumatic Stress presents a model for supporting emotional well-being in workers who are exposed to the effects of secondary trauma. The book provides helping professionals with a portfolio of skills that supports emotion regulation and recovery from secondary trauma exposure and also that enhances the experience of the helping encounter. Each chapter presents evidence-informed skills that allow readers to regulate distressing emotions and to foster increased empathy for those suffering from trauma. Reducing Secondary Traumatic Stress goes beyond the usual discussion of burnout to talk in specific terms about what we do about the very real stress that is produced by this work.
Definitive in every way, Ugly Christmas Sweater Party Book includes the history of the event, how to throw the perfect party, what to wear, and how to judge the all-important ugly Christmas sweater contest. But most important, Ugly Christmas Sweater Party Book is packed with more than 100 hilarious, full-color photos of outrageously ugly Christmas sweaters, including Scarf Face, Wreath Witherspoon, and Ryan Treecrest. It’s a must-have for the millions who plan to throw or attend an ugly Christmas sweater party, and a sidesplitting look at the funniest, craziest, most unbelievable holiday sweaters you can imagine—authorized by Team Ugly, the recognized experts on ugly Christmas sweater parties. Praise for Ugly Christmas Sweater Party Book: “Part party primer, part not-so-tongue-in-cheek appraisal of holiday sweater fashion, this title delivers on both aspects.” —Library Journal
"Brian Craig Miller provides medical history of the procedure, looks at men who rejected amputation, and examines how Southern men and women adjusted their ideas about honor, masculinity, and love in response to the presence of large numbers of amputees during and after the war. While some historians have explored the lives of the wounded, disabled and amputated soldiers throughout the major military conflicts of the twentieth century, few monographs have returned to a time when medical care remained primitive at best in American history: the Civil War... In his travels in the South over the past five years, Miller has combed through archives, producing a wealth of surgical and medical manuals, hospital records, surgeons reports, diary, letter and journal entries pertaining to amputation, legislative records, pension files and applications, newspaper reports and numerous anecdotes about what it means to lose a limb."--Provided by publisher.
This is a different kind of web design book. Above the Fold is not about timely design or technology trends; instead, this book is about the timeless fundamentals of effective communication within the context of web design. It is intended to help you, the reader, understand the considerations that web designers make when developing successful websites. Above the Fold is divided into three sections: Design & Typography Planning & Usability Business Value Each section represents a phase in the continuous cycle of web design. It's the balance among design, usability, and return on investment that makes a website truly great. Topics covered in Above the Fold include: What makes web design unique The history of web design Anatomy of a web page White space and grid use in web design The elements of web design: color, texture, imagery, scale, depth, animation, and variability Web typography, including web-safe type, images of type, and font replacement and embedding Web project planning Information architecture, including site maps, wireframes, and user flow diagrams The elements of usability: navigation, breadcrumbs, links, search, submission forms, and error messaging Search engine optimization Online marketing, including banner ads, viral and social marketing, on-site marketing, and email marketing Web statistics and analysis
"All managers want to hold their employees accountable for results, but few know how. Moving beyond the far-from-ideal annual performance review -- which only evaluates what has already occurred, and not what the manager wants to achieve -- Keeping Employees Accountable for Resultscontains checklists, how-tos, and other tools to manage performance on an ongoing basis. The book gives busy managers quick, step-by-step advice on: * Setting expectations * Monitoring progress * Giving feedback * Following through Light on theory and heavy on practical application, Keeping Employees Accountable for Results gives time-pressed managers the proven, practical information they need to help their people accomplish more."
Author Brian Miller helps you explore the most effective brainstorming method for your team and generate the best results using straightforward, focused activities that each take less than fifteen minutes to complete. Filled with clear, concise guidance and quick, easily implemented techniques, Quick Brainstorming Activities for Busy Managers provides supervisors, managers, and team leaders the fun, proven activities they need to get idea-packed brainstorming sessions started, and keep them going. You will discover how to: ask questions that provoke responses and inspire creativity; react to and record ideas in a way that encourages participation and prompts more input; sort and categorize lengthy lists; evaluate ideas; and prioritize the most useful concepts and expand on them. Contrary to popular opinion, great brainstorming sessions don’t just happen. For brainstorming to be a truly productive activity, leaders must create the right environment to let employees’ ideas flow. Complete with sample dialogues and well as resources for virtual team brainstorming, Quick Brainstorming Activities for Busy Managers helps you guide your team to generate great ideas.
Don’t rock the boat. Don’t make waves. Don’t offend anyone. There’s a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that naturally exists in most organizations hasn’t gone away, it manifests itself in passive-aggression, mediocrity, and a molasses-like inability to get anything done. Nice Teams Finish Last provides the antidote to this all-too-common tendency, giving managers, team leaders and members, and facilitators the practical support they need to battle “the nice trap” and start getting results! The book helps readers encourage skills such as constructive criticism, honest communication, and the kind of conflict that drives innovation and quality without hurting feelings or creating enemies. From giving clear, sharp feedback, to effectively challenging others, this book provides the eye-opening tools teams need to achieve very nice results!
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement—skills that are also effective in the workplace. By applying seven “magic” words in a business setting, David offers tools for effective and persuasive communication. You will learn: The secret word that Harvard psychologists discovered is the key to unlocking human motivation How one very special word (spoken only inside your mind) mysteriously has a profound positive impact on those around you The number one mistake that managers make during 1-on-1’s, and the one simple word that can fix it all What Dale Carnegie dubs “the sweetest sound in any language” How one tiny word can instantly change someone’s mind for the better The single word that an in-depth study of thousands of hours of call center recordings revealed as the quickest way to reduce differences and calm people down How the infamous “But Eraser” works and why so many people mess it up The REAL magic behind the word “thanks” The seven words: Magic Word #1 – Because Magic Word #2 – "Name" Magic Word #3 – If Magic Word #4 - But Magic Word #5 - Absolutely Magic Word #6 - Thanks Magic Word #7 - Help
“Powerful, compelling, and well researched . . . demolishes what may be the most destructive myth in America.” —David Korten, author of Agenda for a New Economy The Self-Made Myth exposes the false claim that business success is the result of heroic individual effort with little or no outside help. Brian Miller and Mike Lapham not only bust the myth; they present profiles of business leaders who recognize the public investments and supports that made their success possible—including Warren Buffett, Ben Cohen of Ben and Jerry’s, New Belgium Brewing CEO Kim Jordan, and others. The book also thoroughly demolishes the claims of supposedly self-made individuals such as Donald Trump and Ross Perot. How we view the creation of wealth and individual success is critical because it shapes our choices on taxes, regulation, public investments in schools and infrastructure, CEO pay, and more. It takes a village to raise a business—and it’s time to recognize that fact.
Color Like a Master Discover the secrets behind some of today's coolest color styles! Building on the basics presented in their first book, Hi-Fi Color for Comics, industry veterans Brian and Kristy Miller help you move forward on your creative color journey. Master Digital Color teaches you how to emulate the looks of classic Saturday morning cartoons, vintage pin-up art and pulp-fiction covers, science-fiction flicks and other cool styles. You'll find everything you need to take your coloring to the next level: 6 distinct coloring styles: classic animation, superhero, pin-up, sci-fi, manga and alternative 18 step-by-step tutorial projects featuring contributions from some of today's top talents in the comic industry 12 "challenge" assignments to take your new color know-how even further Use the power tips and expert techniques inside to tweak your skills, expand your repertoire, and get spectacular, professional-quality results! Please note that the Bonus CD is not included with the digital version of this book.