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A one-stop resource for developing creative ways to ensure the right people learn the right skills and produce the right results. Getting butts in seats is not a measure of success nor is it a guarantee that your messages will be heard. Beyond Free Coffee & Donuts will help you get the word out. Understand what motivates customers (both external and internal), develop a successful marketing campaign, and learn the essentials for garnering attention and promoting retention.
In the fifth Deputy Donut Mystery by Agatha Award-nominated author Ginger Bolton, Emily Westhill, owner of the best donut shop in town--alongside her retired police chief father-in-law and her tabby cat Deputy Donut--is gearing up to man the donut tent at the annual Friday the 13th fair... Selling her corn fritters at a carnival, Deputy Donut Café owner Emily Westhill faces off against a murderer who doesn't play fair... Emily and her assistant, Nina, are looking forward to manning the Deputy Donut tent at the Faker's Dozen Carnival in Fallingbrook, Wisconsin--a festival held on Friday the thirteenth to celebrate good and bad luck. But Emily has barely dropped the corn fritters in oil when bad luck boils up. First, their bucket of confectioner's sugar disappears--and then while a mime creates a distraction, a magician robs their cash register. After the carnival, their misfortune continues. Emily discovers that someone has broken into artist Nina's loft and vandalized a large painting in progress with the bucket of stolen sugar, which is now on the head of the mime, who seems to have been suffocated. Emily would bet Nina was the intended victim, but the cops think Nina silenced the mime. Now Emily must catch the killer white-handed--before someone else kicks the bucket...
Beyond The Niche takes you step by step through the process of creating compelling and selling marketing messages. This book will show you how to break through the clutter and create marketing messages that CONNECT with your customers.
Nathan Thomas Cole, a disillusioned product of the Gen-X tribe, seemingly has it all, but he still lacks true happiness. He doesnt know it yet, but Nathan is about to have his greatest wish finally fulfilled. Nathan awakens one morning to discover he has become the master of his own universe. He soon realizes he is completely alone on a deserted tropical island, unsure of how he arrived, how long he has been there or if he is even really there at all. Quickly, his nightmarish transcendence into mental and physical survival begins, every minute bringing a new and unusual experience. He encounters moments of tranquility and happiness as well as moments of uncertainty and terror. Unexplained events and scattered scenes from Nathans life begin to play out in random sequence, as characters from his past bring him face-to-face with the shocking truth he has been desperately chasing. As the island begins to come alive, Nathan must decide if his subconscious mind has come out to play, or if the mysterious island is truly providing him with an exclusive key back to his own lost past, unlocking the present, and propelling him perilously forward into a dark and questionable future.
A travel guide for visitors on a short break or travelers who want quick information. Focuses on cities, islands and resort regions. This volume covers New Orleans.
Your Fix-It Guide to Training When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem? Part troubleshooting guide, part introduction to training design and delivery, Troubleshooting for Trainers delivers in-the-moment fixes and longer-term solutions for common challenges at every stage of the learning and development process. Pull it out when you’re in a predicament, flip to the related challenge listed in the table of contents, and find some immediate relief. Better yet, use it to discover tips and strategies that will help you proactively avoid the crises new trainers face. Covering more than 40 challenges, the book offers solutions for when: you feel a lack of personal and professional credibility training isn’t well regarded you don’t have enough resources you have minimal learning design expertise you’re uncertain about measurement and reporting metrics live training surprises throw you for a loop you encounter challenging participants. Perfect for the busy trainer, each chapter briefly describes a challenge for trainers, offers a series of solutions for overcoming it, and includes some resources to go deeper about the topic. Job aids and sample worksheets accompany the solutions. “If only I knew this when I was starting out.” Experienced trainers often express this sentiment later in their careers. Why wait? The next time you’re at a training impasse, troubleshoot your way out.
Build Your Coaching Skills to Develop Others Coaching has the power to enhance individual, team, and organizational performance. Its interactive process helps individuals set and act upon goals, make better decisions, and produce results. 10 Steps to Successful Coaching offers meaningful advice to help you embrace and elevate your existing coaching skills, drawing upon your strengths as a leader, colleague, or employee to bring out the strengths of others. This book is an entry point for anyone who wants—or has been asked—to do some formal or informal coaching. It’s also for anyone who wants to infuse day-to-day interactions in the workplace with a powerful new skill: development through coaching. With coaching skills quickly becoming essential for anyone who wants to help others develop in the workplace, use this book as your road map to being an effective coach who is ready to listen, encourage, and challenge others to greater achievement. Your coachees will enjoy greater job satisfaction and confidence, and your organization will benefit from this cost-effective way of developing employees and improving productivity. You, as a coach, will discover growth in your working relationships and gain a tremendous sense of accomplishment. This second edition addresses coaching in terms of the broader organization; creating a coaching culture; the impact of technology on the coaching relationship; and goal and accountability setting; overcoming obstacles to good listening; and ending the coaching process. You'll find a diverse array of tools to help you along the way. Examples include: a development plan to highlight existing coaching skills and areas of opportunity sample questions to ask during sessions forms to secure commitment to coaching an assessment to evaluate your organization’s coaching culture.
Answers the three key questions for new trainers: What does a trainer do and why? How can the skills be developed quickly? How does a trainer apply knowledge? Trainer Basics provides a clear, concise explanation of the training function. Veteran trainer, George M. Piskurich, explains the basics of instructional design, adult learning, needs analysis, evaluation, presenting, and facilitation. It is a great tool for training beginning practitioners and subject matter experts new to the training field.
The Challenges to Library Learning: Solutions for Librarians offers practical strategies for librarians dealing with challenges including depleted training budgets, overworked staff, and rapidly-changing technology, that hinder the ability--and willingness--of employees to continue job education in library sciences.