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NSIAD-95-154 Best Practices Methodology: A New Approach for Improving Government Operations
Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers' Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.
The Federal Aviation Administration (FAA) estimates that it will need $13 billion over the next 7 years to continue its modernization program. However, persistent acquisition problems raise questions about the agency's ability to field new equipment within cost, schedule, and performance parameters. This report discusses how organizational culture has contributed to the persistent acquisition problems at the FAA. Presents a recommendation on the steps that FAA can take to strengthen its acquisition management by changing its organizational culture.
This book assesses whether, and to what extent, senior logistics executives use performance information when making logistics-related decisions. The research examines the performance management and measurement systems and processes within three major government organizations; determines what conditions, if any, affect logistics processes and how the organizations measure them; and explores whether senior officials use this information in their decisionmaking. Case studies were conducted on the United States Department of Defense (DOD), the United States Postal Service (USPS), and the United States Department of Energy (DOE). Based on 12 critical practices that the United Stated General Accounting Office has identified for federal agencies to use in assessing compliance with the Government Performance and Results Act of 1993 (GPRA), 28 evaluation factors were used to assess the use of performance information at four logistical levels within each agency.
Identifies and examines six successful employment training projects, providing a variety of geographic locations, client populations, program sizes, and funding sources. All of the projects meet the established criteria of having outstanding results in enabling their graduates to attain self-sufficiency, measured by performance indicators such as completion rates, job placement, and retention rates. Discusses the characteristics, structure, and outcomes of each project and identifies the common strategies for success shared by the projects. Includes comments from the Dept. of Labor and a bibliography.
The authoritative guide to project management...completely revised to meet the accelerating pace of today''s project environment.