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Just as Andrew Carnegie’s support changed the landscape of public libraries in America, Apple’s launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their services—not just their catalogs—available on an array of mobile devices. Mobile Library Servicesprovides 11 proven ways to reach out to mobile users and increase your library’s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size.
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.
In this book, experts in the field describe best practices based on their experiences in corporate libraries worldwide. With information driving today's global economy, corporate librarians must become even more proactive in their daily assignments. Best Practices for Corporate Libraries will help them do just that through a series of papers that offer an international array of opinion and practice methods. This book showcases current practices in corporate library functions and suggests best practices for current librarians. It also examines some of the changes in librarianship that have arisen from changes in how information is provided and how corporations are now organized. Topics covered include library service functions, return on investment, measurements and evaluation, collaboration, communication and outreach in corporations, managing changes in the corporation and in the library, and legal issues such as intellectual property concerns. Drawing from the experience of 25 contributors, the book includes chapters covering corporate libraries in the United States, United Kingdom, India, Barbados, and Nigeria.
If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.
What if you were a public librarian and then you wanted to become an academic librarian? How different are those worlds and how would you know what kind of skills or experiences you need to get your foot into the academic door? Career Transitions for Librarians: How to Get a Job in Another Type of Library explores the multifaceted roles of the librarian profession from personal narratives of professional librarians who have successfully worked and transitioned from one type of library to another. Learn the successful strategies and stories of librarians who transitioned from public to academic libraries, school media to academic libraries, public to special libraries, print to digital worlds, among other ones. What kinds of skill sets and experiences were they able to transfer or draw on from their previous work experiences? How can you make these successful transitions as well? From interview tips to developing relevant and transferable skill sets, this unique guide offers testimonials with a targeted advice and job strategies for readers interested in making these successful transitions during a time when there is a huge difficulty in securing a library job.
One of the most critical elements of achieving a successful career, interviewing with poise and tenacity, is a skill to be learned—and this practical guide leads readers through that process, step by step. In a competitive job market, all candidates need to prepare to succeed. This certainly applies to job seekers looking for professional librarian positions in public, academic, and/or special libraries—especially recent MLIS graduates and mid-career job-changers. Designed for today's competitive job market, this practical guidebook provides job applicants with practical tips and effective strategies for successful interview preparation and execution specific to seeking librarian positions. Unlike generic "how to interview" guides, this book recognizes that there is no "one-size-fits-all" interviewing method and teaches the techniques for excelling at the unique aspects of interviews for specific librarian positions such as reference librarian, electronic resources librarian, outreach librarian, youth services librarian, and adult programming librarian. The book opens with an overview of what is expected during today's librarian interview followed by descriptions by four experienced library directors of what makes an interview truly great. This guidebook includes 100 actual library interview questions to help readers best prepare for the specific position they seek and also contains a chapter that identifies mistakes all rookie librarians should avoid making.
In its newest edition, Foundations of Library and Information Science remains the field's essential resource.
Learn why special or corporate libraries must align with their parent organizations in order to survive in these difficult economic times—and how to foster and demonstrate this critical relationship. Special Libraries: A Survival Guide analyzes what has happened—and is still continuing to happen—to corporate libraries in order to identify the strategies that must be taken to protect their staff's survival. Through a careful examination of a series of case studies of corporate library reductions and closures, authors James M. Matarazzo and Toby Pearlstein suggest key strategies, tactics, and survival tools that all types of special library managers can use to minimize their chances of becoming a victim. The book underscores the importance of collecting data as a survival tool. Additionally, it identifies what needs to be taught to students currently enrolled in library and information science (LIS) programs to give them a leg up in careers. This advocacy book is essential reading for staff at special/corporate libraries in the English-speaking world who wish to retain their positions, but it also contains information applicable to today's academic, public, and even school libraries. It is appropriate for students in the field of library and information science, LIS faculty, and corporate executives responsible for the management of the information function.
As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.